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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 146 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers often highlight the 1-Month 4GB Prepaid SIM Card for its ease of use and affordable price. Many appreciate the data allowance, excellent service, and reliable network coverage. However, some customers have reported issues with SIM card activation and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 146 reviews
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Easy to Activate and go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this kit and activating has been a breeze and has never disappointed in the coverage so far.

    I would recommend this to a friend
    • Brand response from Ultra Mobile team
      Posted .

      We love to hear that. Thanks so much for the five-star review, Anantha.

  • Rated 5 out of 5 stars

    Great signal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Ultra mobile. It’s so much better than Lyca mobile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've just needed a new phone number. I had to call customer service for some information. They were friendly and did not keep my online forever. On a bad side, it takes about a good 10 seconds to get connected/ They work on T-mobile network which explains slow connection. I would not recommended as a main phone line.

    No, I would not recommend this to a friend
    • Brand response from Ultra Mobile team
      Posted .

      Hi Elana, we're super sorry for these service-related issues. We're always happy to connect with you to get this fixed up. Please give us a call at (888)-777-0446 so one of our experts can help you out.

  • Rated 4 out of 5 stars

    Cheap and Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using lyca and recently moved to Ultra. Customer support and signal is good. I can talk to many countries.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good in emergency

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this in a pinch for a international travel. Was able to get it set up very quickly and use it without hassle.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Data ran out quite fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the card in Best Buy last month. And I activated the service for a 3 GB plan of data. After 5 days, I've used up most of data and just 1.2 MGB left while traveling in Canada. Data ran out quite fast. I was a very light usage, mainly for GPS during days. Without enough data, i can't pay for a parking fee by an app-Blinkay and have to use an offline Map insteaad. That's rediculous compared to 3 GB data in T-Mobiled, in which 3 GB almost last half a month. Soething is fishy over there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone service if you’re on a budget

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone service if you’re on a budget I first ordered this card it was on sale regular price 19:99 it was on sale for 14;99 if you’re not using the Internet and just need to talk and text this is great for you for the month you only paid $19.99 for one month you can use it in your unlock phone

    I would recommend this to a friend
  • Pros mentioned:
    Data

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. Calls, texts, and data usage seem to be going well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently I frequently saw the ad from Ultra Mobile. So I tried this SIM even the price is greater than others such as Mint prepaid SIM. Put it in iPhone SE2. it is really faster than Mint SIM. Hope the price to be reduced a little.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Affordalable Prepaid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth buying, better coverage and best deal from Best Buy.

    I would recommend this to a friend
    • Brand response from Ultra Mobile team
      Posted .

      Welcome aboard, Ali. We're so thankful for your review.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel often to USA and use this SIM card it’s easy to use and in a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was worth the money i paid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unlimited international calls are really feature they provide with the card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Service, immediately activated. What else one needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service quick delivery have been using for years

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Excellent package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing package , excellent network coverage. Worth buying. Easy recharge of every month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for tourists.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product for tourists. Did not require credit card. Simply swap the sim card in your European phone and go through the simple setup process and it works. My father took it to Grand Canyon and the service was great and 3GB we're more than enough for WhatsApp calls for the month he visited.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and excellent product. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service; the delivery was fast and the product was I was looking for, very convenient and easy to activate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Very convenient to use. And the staffs are very helpful too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ultra sim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and port the number. Clear instructions. ULTRA seems to be good to make international calls

    I would recommend this to a friend
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