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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 114 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers praise the Starter SIM Kit for its affordability and ease of use. Many customers have had positive experiences with the network and service provided. The SIM card is reported to work as expected, and coverage is generally reliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 114 reviews
  • Rated 5 out of 5 stars

    One of a Kind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy i found this. I really needed it and i have been to several stores

    I would recommend this to a friend
    • Brand response from Ultra Mobile team
      Posted .

      We're Ultra excited to have you on board. Thanks so much for the five stars, Kole.

  • Rated 5 out of 5 stars

    Ultra

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultra working great in my town.great internet.no issues so far

    I would recommend this to a friend
    • Brand response from Ultra Mobile team
      Posted .

      We're so glad to hear that. Thanks for taking the time to leave us a five-star review, Divakar.

  • Rated 5 out of 5 stars

    Good service.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultra mobile is good, especially for international calls. You can directly call to international destinations without an access number.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good costumer service.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quick easy. Good costumer service literally no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente producto, servicio de telefonía y muy fácil de configuración.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money pack only at Best Buy stores..thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    B- it’s phone service. It works as it is supposed to

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great attendance l!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The attendant was very attentive and polite, very communicative. I loved the service.

    I would recommend this to a friend
    • Brand response from Ultra Mobile team
      Posted .

      This review is Ultra amazing. Thank you for stopping by to show us some support. You can always give us a call at (888)-777-0446 if there’s anything we can do for you.

  • Rated 5 out of 5 stars

    Good to start with a ultra mobile network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Check the network coverage of tmobile in your area before switching to ultra as it is a tmobile mvno

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ttty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dp7dpufp7fo6do7dp7fp7rp7dp7dp7dp7fp7dp7dp7udp6dp66dp7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sim card

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good company for internationals comunications, i am recomend

    I would recommend this to a friend
    • Brand response from Ultra Mobile team
      Posted .

      Thanks for your five-star review. Please don’t hesitate to reach out at (888)-777-0446 if there’s anything we can ever assist you with.

  • Rated 5 out of 5 stars

    ultra mobile best for international calling

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iam very happy for using ultra sim card and very happy with best bay thanks too much give you 5 star

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra mobile sim card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has good quality, I'm recommending it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultra mobile is awesome. Works on T-Mobile network and with unlocked handsets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UltraMobile is the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than Mint Mobile. very good customer service. A+++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value prepaid plan with strong network signal coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good signal, convenient plans. customer service is very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prepaid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set up great monthly rate.. customer service was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you're looking for an ultra mobile sim card, this one does the job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mehhhh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is okay uses tmobile towers but ur getting basically scraps and once ur throttled down its unusable.

    No, I would not recommend this to a friend
    • Brand response from Ultra Mobile team
      Posted .

      Hey Nich, we'd love to take a look into how our service is performing for you. Please give us a call at (888)-777-0446 so a member from our Care team can look into any possible ways of improving our service in your area.

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