Customer Ratings & Reviews
- Model:
- UM001045
- |
- SKU:
- 5706132
Customer reviews
Rating 4.4 out of 5 stars with 115 reviews
(115 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Starter SIM Kit for its affordability and ease of use. Many customers have had positive experiences with the network and service provided. The SIM card is reported to work as expected, and coverage is generally reliable.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Mm hm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What is there to say here really? It is what it is.
I would recommend this to a friendRated 3 out of 5 stars
Mehhhh
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service is okay uses tmobile towers but ur getting basically scraps and once ur throttled down its unusable.
No, I would not recommend this to a friendBrand response from Ultra Mobile team
Posted .Hey Nich, we'd love to take a look into how our service is performing for you. Please give us a call at (888)-777-0446 so a member from our Care team can look into any possible ways of improving our service in your area.
Rated 3 out of 5 stars
sim card
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't really know, never actually used it, plans changed
I would recommend this to a friendRated 2 out of 5 stars
Not good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working with my phone but it’s okay I will try again
No, I would not recommend this to a friendBrand response from Ultra Mobile team
Posted .We’re sorry to hear your experience with Ultra Mobile wasn’t up to our standards. Just call us at 888-777-0446 any day of the week from 6am-6pm PST, or chat with us online or via our app, and our award-winning Care Team will help you out.
Rated 3 out of 5 stars
No contract
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont recommend prepaid but if you have to go for it
No, I would not recommend this to a friendRated 2 out of 5 stars
Don’t buy!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great service. Was on autopay and overcharged for months for service that was t right. Something seriously was going on with this provider.
No, I would not recommend this to a friendBrand response from Ultra Mobile team
Posted .Hey there, we're truly sorry for any inconvenience this may have caused you. We're more than happy to take a look into your case so we can make things right. Can you please give our team a call at (888)-777-0446?
Rated 1 out of 5 stars
Stay away from them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The company is decent, but definitely an example of you get what you pay for. I had a terrible experience with them involving porting my # out, which took nearly a week due to them cancelling my service after a plan change (paid for it). I'll never use them again nor suggest them to anyone else.
No, I would not recommend this to a friendRated 1 out of 5 stars
bummert
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work but was only a dollar so oh well no biggie
No, I would not recommend this to a friendBrand response from Ultra Mobile team
Posted .Hi there, we're sorry to hear we didn't work out for you. We'd love to connect with you to hear more about your experience with our service. Mind giving us a call at (800)-683-7392 so our Care team can further assist you please?
Rated 2 out of 5 stars
Did not word for my phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not fit my phone, the nano chip was too big
I would recommend this to a friendRated 1 out of 5 stars
No
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sim care did not fit phone. Should have tested it before we left the store.
No, I would not recommend this to a friendBrand response from Ultra Mobile team
Posted .Really sorry we didn't end up working out for you, William. Our Care team is standing by and would love to take a deeper look into your case. Can you please contact us at (888)-777-0446 so we can further assist you? We're looking forward to assisting you.
Rated 1 out of 5 stars
Worse. Not to buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worse services. No network most of the time or if there is network you will not able to hear other person
No, I would not recommend this to a friendRated 1 out of 5 stars
Descrition lead me to believe this was prepaid
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what was expected this card isn’t real prepaid card
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy ultra mobile in store . They never support if any issue .
No, I would not recommend this to a friendBrand response from Ultra Mobile team
Posted .Hi Vijay, we're really sorry for the rough experience and would love to get in touch with you to help out. Can you please contact us at (888)-777-0446 so one of our expert representatives can take a look at your case?
Rated 5 out of 5 stars
Works in a Samsung Galaxy Xcover6 Pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get the coverage I need where I live with the phone I have.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Smart choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery, the cheapest plans and very easy to use.
I would recommend this to a friendBrand response from Ultra Mobile team
Posted .We're Ultra excited to have you on board. Thanks so much for leaving us five stars.






