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Customer Ratings & Reviews

Customer reviews

Rating 2.6 out of 5 stars with 16 reviews

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50%
would recommend
to a friend

Customers are saying

Customers commend the Lithium-Ion Battery for Apple® iPhone® 5s for its long battery life. However, some customers have expressed concerns about the battery life of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
  • Rated 5 out of 5 stars

    Great Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery, first of all it was unbelievable easy to install, having it done for you is so overpriced. All quality tools and battery. Make sure you charge it up to 100% the first time I let it charge overnight. You can’t overcharge the iPhone won’t let it. Phone is just like New, can’t remember the last time it lasted so long.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Junk- save your money. BB has lost my business!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this online. Took it to a store nearby who charged me $27 to install it. What a waste on money! I charged the phone this morning and haven't used it once today and a few hours later the battery is at 35%. Now I'm going to have to buy a brand new iphone because I don't want to have to buy another battery and pay for the installation just to have the same problem. Basically, Best Buy cost me over $800 because they sold me a crappy battery!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Did the job as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used You tube videos for installation instructions. Needed a suction cup in addition to the provided tools to get at iPhone innards - just used an old one we had from a bathroom tile hanger or window sun catcher. Battery and connectors fitted just fine and after a complete discharge and charge to calibrate it, the phone is like new.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    not worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this new battery in my i5s, the performance is NOT ANY BETTER than my five year old original battery. I made sure all of my apps and other possible battery draining functions were turned off. Very disappointed.....come on Best Buy, you should be better than this

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screws are the size of fleas. Yeah you can take them off but good luck getting them back on, The battery is cemented in. It's designed to make you break your phone. Have a store do it or buy new phone. Apples way of making you a repeat customer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone 5s replacement battery comes with handy tools and it is very easy to install. Its been a month that I have installed the new battery and no issues so far.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    no good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After picking up from BB, I went to phone repair shop to install the battery, he said it doest work

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Did not hold a charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take this back. Never held a charge from the first attempt at using it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery charge is ok goes about a day and half. One of the plastic tools broke.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bitter disappointment. Waiting for a month, only to be told they can’t provide it, and I’ll get a refund. I don’t want a refund, I want the battery.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The batteries come with tools; however, watch the process to replace the battery before getting hands on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.. I replaced my old 5c battery and it’s working good. I like all the tools in the kit. You really need to do a lot of research before you get to it cause there’s a lot of little step that need to be follow...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    should have had better magnatized tools

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product should contain a warning that this battery should not be changed unless you are an experienced tech person.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These tools were perfect and spot on. I would recommend this to me friends and family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need to complete the job, except for some instructions

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tools were not included

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No tools included. No tools included. blah blah blah

    I would recommend this to a friend
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