This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this battery online from Best Buy, based on sales support advice over the phone and directions from the support person to schedule a visit with Geek Squad for installation.
I received the battery, made an appointment with Geek Squad, and visited the store today for my appointment. The tech person was very knowledgeable and professional, but my Moto phone is a sealed system, and Geek Squad does not open sealed phones for battery replacements. Why did sales support not know this?
Good news is that BB gave a complete refund for the purchase.
