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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 386 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers express satisfaction with the CONNECT DUAL OTA DVR's ease of use, setup, and DVR functionality, frequently praising the Channels app and its ability to stream local channels to multiple devices. Positive feedback also highlights the device's picture quality and performance, although some users note challenges with software and integration with certain streaming services. The dual tuners are a popular feature, enabling simultaneous recording and viewing. However, a few users mention difficulties with the user interface and software updates.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 386 reviews
  • Rated 5 out of 5 stars

    Great Tuner Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tuner box can have all my tv's in house connected with ONE cable coming in from antenna! would purchase again

    I would recommend this to a friend
    • Brand response from HDHomeRun Sales & Support
      Posted .

      Exactly right! One cable gets you to every TV. And the cool thing is that HDHomeRun devices stack, so if you ever do buy another, you can use both together at the same time!

  • Rated 5 out of 5 stars

    One Antenna... Multiple TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Setup was little complicated, but not terrible. Works great with the HD app on Amazon Fire TV. App interface is better than cable.

    I would recommend this to a friend
    • Brand response from HDHomeRun Sales & Support
      Posted .

      Glad all is working well - welcome to the family and thanks for the review

  • Rated 4 out of 5 stars

    Still figuring it out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it for a while and still figuring it out

    I would recommend this to a friend
    • Brand response from HDHomeRun Sales & Support
      Posted .

      Thanks for the review. And just so you know, our support staff is very friendly and happy to help with any questions you might have. Just email [email protected] and they can walk you through whatever you need. You can even ask for a phone call where we call you and walk you through the anything that way as well!

  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is doing exactly what I wanted ... the directions are terrible!

    I would recommend this to a friend
    • Brand response from HDHomeRun Sales & Support
      Posted .

      Hope you were using my.hdhomerun.com during set up - this is a great utility / set up page
      always open to suggestions - please contact [email protected] with any suggested improvements

  • Rated 5 out of 5 stars

    Excellent Tuner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tuner works great, better than my last when it comes to pulling in weak signals. Software works great with my Xbox and media center PC's

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maybe good replacement for cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of hard to set up to record and playback but working on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to set up - main thing is to get the correct off air antenna

    I would recommend this to a friend
    • Brand response from HDHomeRun Sales & Support
      Posted .

       www.tvfool.com is a great resource to assist with placement and expected channel strength to assist in that decision process
      thanks for the review

  • Rated 5 out of 5 stars

    HD homerun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty neat little device Depending on your location and your Internet speed don’t expect it to be 100% perfect

    I would recommend this to a friend
    • Brand response from HDHomeRun Sales & Support
      Posted .

      The CONNECT DUO does always deliver the maximum quality stream, which means it's a always a great idea to make sure your local wifi is set up well. If your wifi is good, you can expect some truly excellent video!

  • Rated 5 out of 5 stars

    Item is great for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a way to watch local channels on my iPad while I am in bed. This a great way to break away from the tv.

    I would recommend this to a friend
    • Brand response from HDHomeRun Sales & Support
      Posted .

      One of the most important things for us is to ensure you can watch whatever you want on whatever device you want, whether it's TV, tablet, or mobile. Content on the iPad in bed is great (and can be a great way to ensure household peace sometimes!).

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably my best purchase in the last year. Allowed me to put my antenna up and stream everything to my Apple TV.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too few channels in my area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the cost for the few channels it picks up with the antenna that comes recommended with it. Maybe an external antenna might have picked up more channels but too cumbersome to try.

    No, I would not recommend this to a friend
    • Brand response from HDHomeRun Sales & Support
      Posted .

      We do not control the signal strength in your area, that is why we put a nice utility link on the box www.tvfool.com you can check there to see how your signals are specifically where you live before you buy.

  • Rated 1 out of 5 stars

    Didn't work with laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent hours/weeks troubleshooting. An inexperienced computer person would not know how to explore all the options that may make it work. First I couldn't download HDHomerun app on Win10. Unit did see my router but without the app it work anyway. My problem appears to be that I originally had Win8.1. Then opted to get the free Win10 upgrade download. Then Microsoft Account was no longer recognized.... after much tweaking I gave up. The 30 day Best Buy return had passed and I do not agree to pay the absurd restocking fee.

    No, I would not recommend this to a friend
    • Brand response from HDHomeRun Sales & Support
      Posted .

      Hi Briana, we are sorry to hear about your experience. Hopefully going forward as more laptops just come with Windows 10 this will be less of an issue. In the meantime, if you or anyone else has a problem getting the app, don't hesitate to contact [email protected]. We'd be happy to help figure out the issue if possible.

  • Rated 2 out of 5 stars

    Very limited app availability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User interface is just okay. Picture quality is good. Biggest complaint is limited availability of apps. Very few TV brands have apps for it. Their customer support is mediocre.

    No, I would not recommend this to a friend
    • Brand response from HDHomeRun Sales & Support
      Posted .

      We hear you about app availability. Our goal is to get on as many devices as possible as well. Right now we're available on Windows, Xbox One, Android, the NVIDIA Shield, Android TVs (like the Sony Android TV), iOS and MacOS, and Fire TVs. And we're also available via platforms like Plex, Emby, and Kodi. But the goal is always to expand to as many platforms and devices as possible. In the meantime, welcome to the HDHomeRun family!

  • Rated 5 out of 5 stars

    Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently joined the cord cutters club. This is a necessity for anyone looking to do so

    I would recommend this to a friend
    • Brand response from HDHomeRun Sales & Support
      Posted .

      Welcome to the club! We're always excited to welcome a new member! And we totally agree, a HDHomeRun CONNECT is the perfect complement or starting point for getting into cord cutting! Thanks for the review!

  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HD Homerun is working great with my Antop Antenna. Transmits signal to all rooms in my house.

    I would recommend this to a friend
    • Brand response from HDHomeRun Sales & Support
      Posted .

      That's what we love to hear! Welcome to the HDHomeRun family!

  • Rated 5 out of 5 stars

    Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for 2 rooms with Plex server. Would purchase again!

    I would recommend this to a friend
    • Brand response from HDHomeRun Sales & Support
      Posted .

      And - you can add more tuners to the network and have more than two if needed
      Add the HDHomeRun Free Live TV app and expand use across more devices in the home
      thanks for the review and welcome to the family

  • Rated 5 out of 5 stars

    works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little box. Took a few tries to get it working with plex but otherwise works great

    I would recommend this to a friend
    • Brand response from HDHomeRun Sales & Support
      Posted .

      Glad its working and welcome to the family

  • Rated 5 out of 5 stars

    Good tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tech for the cord cutter, make sure to stay up to date on the firmware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super easy to setup. Now I have local TV without cable or satellite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does just what it is intended to accomplish and works well with PLEX.

    I would recommend this to a friend
    • Brand response from HDHomeRun Sales & Support
      Posted .

      That's what we love to hear. Short, sweet, and to the point. Welcome to the HDHomeRun family!