Customer Ratings & Reviews
- Model:
- HDHR4-2US
- |
- SKU:
- 8548038
Customer reviews
Rating 4.3 out of 5 stars with 386 reviews
(386 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers express satisfaction with the CONNECT DUAL OTA DVR's ease of use, setup, and DVR functionality, frequently praising the Channels app and its ability to stream local channels to multiple devices. Positive feedback also highlights the device's picture quality and performance, although some users note challenges with software and integration with certain streaming services. The dual tuners are a popular feature, enabling simultaneous recording and viewing. However, a few users mention difficulties with the user interface and software updates.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good for cutting the card. I wish it had an HDMI port and a USB port so you could stream other content
This review is from HDHomeRun - CONNECT DUO Tuner FREE Live OTA TV - Black
I would recommend this to a friend- Pros mentioned:Dvr, Setup
Rated 5 out of 5 stars
HDHomeRun Connect is the Best OTA Tuner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy had this on sale for $79.99, so I finally decided to purchase it after much research. As a cordcutter, I'm always looking for a better way to view TV and save money. This device is worth the price and is very easy to install and setup. I was able to scan 39 crystal clear channels using only a flat digital antenna in a window. I suppose if I had a good roof mounted antenna, I would likely get more channels. This is so much simpler than using a TV tuner. You just open the app on your streaming device and scroll through the channel guide for programs to watch. My family likes this very much which makes my life good. The only thing I do not like is the HDHomeRun app, which has a very poor channel guide. I used the following workaround for my specific streaming devices: 1. For my 4K TV, I installed the Live Channels app for Android TV on my Nvidia Shield. This app is nice because it also picks up streaming channels from several other installed apps, so I'm getting about 170 channels. The channel guide in this app is also very good. 2. For my HDTV, I purchased the Channels app from iTunes and installed it on my Apple TV 4. This app is also very nice with an excellent channel guide. I haven't setup the DVR functionality yet on either device, but I don't expect any problems. I will connect a 1TB HD to my Nvidia Shield and I will probably use my iCloud drive for the Apple TV 4. So far I am very satisfied with my purchase.
I would recommend this to a friendBrand response from HDHomeRun Sales & Support
Posted .Welcome to the family and thank you for the review
Rated 3 out of 5 stars
Good concept.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good concept. Ok results. Sometimes it didn’t work well
This review is from HDHomeRun - CONNECT DUO Tuner FREE Live OTA TV - Black
I would recommend this to a friendBrand response from HDHomeRun Sales & Support
Posted .If you run into any problems where something doesn't work, never hesitate to contact [email protected]. We're always available to answer questions and help figure out problems!
Rated 3 out of 5 stars
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it the other. It could be better. Will continue to review it.
I would recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted it for a Plex tuner, but I didn't want a subscription.
This review is from HDHomeRun - CONNECT DUO Tuner FREE Live OTA TV - Black
I would recommend this to a friendBrand response from HDHomeRun Sales & Support
Posted .our LIVE TV apps are free across platforms
Rated 3 out of 5 stars
No HDMI!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up having to return because it did not have a HDMI port.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not easy to use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup is not overly difficult but the overall usability is frustrating. Also, there is not good technical support. You can only leave a voice mail or send an email for them to return. It took nearly 24 hours for them to return my questions.
This review is from HDHomeRun - CONNECT DUO Tuner FREE Live OTA TV - Black
No, I would not recommend this to a friendBrand response from HDHomeRun Sales & Support
Posted .Sorry that we did not meet your expectations in support. We normally beat the industry standard of 48 - 72 hours in returning ticket requests. It also depends on the day of the week as around weekends there can be heavy volumes of questions. I hope all is working well now and we welcome you to the family
Rated 1 out of 5 stars
Short on what it promises to deliver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My antenna worked better without it. When I attached it, some channels were blocked because of some legal stuff that I couldn't understand.
This review is from HDHomeRun - CONNECT DUO Tuner FREE Live OTA TV - Black
No, I would not recommend this to a friendBrand response from HDHomeRun Sales & Support
Posted .The HDHomeRun does not block any over the air channels for any reason, legal or otherwise. There are rare situations where a TV can get slightly different channels than an HDHomeRun device, but that's almost entirely due to how far away the transmitting tower is. If you are experiencing some channels being dropped, please contact [email protected], so we can help figure out what's happening.
Rated 2 out of 5 stars
Hard to review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This didn't work as I expected. It needs to be hard wired to your router which doesn't suit my use case. Also, when it was wired to my router I couldn't cast to my TV
This review is from HDHomeRun - CONNECT DUO Tuner FREE Live OTA TV - Black
No, I would not recommend this to a friendBrand response from HDHomeRun Sales & Support
Posted .We're sorry to hear the device didn't work as you'd hoped. It definitely requires an ethernet connection to your router, because we want to avoid as many wifi complications as possible. And the HDHomeRun app does not support casting, because the Chromecast does not support MPEG2 video. It is still possible to use an app like Plex or Emby to convert the stream and send it to the Chromecast that way, if that is your preference!
Rated 1 out of 5 stars
HD Home Run
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HD Home Run did not work for us. We returned it.
This review is from HDHomeRun - CONNECT DUO Tuner FREE Live OTA TV - Black
No, I would not recommend this to a friendBrand response from HDHomeRun Sales & Support
Posted .For anyone else with this experience, PLEASE contact [email protected]. We will happily work with you to figure out what may be causing problems and resolve those problems until everything is perfect.
Rated 1 out of 5 stars
No go
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We decided to become cord cutters and purchased the connect duo to go with the antenna to be able to pick up on the local channels in the area but unfortunately, it did not work for us in the least bit. We didn't even get any channels. So needless to say, we ended up returning it. If you live in the Palmdale area, we do not recommend this product.
This review is from HDHomeRun - CONNECT DUO Tuner FREE Live OTA TV - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
More channels just with antenna
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got like 10 more channel just using my antenna I will not recommend to anyone
This review is from HDHomeRun - CONNECT DUO Tuner FREE Live OTA TV - Black
No, I would not recommend this to a friendBrand response from HDHomeRun Sales & Support
Posted .Just to be clear, this device also requires an antenna to use. If you don't plug an antenna into it, it will not be able to gather in channels to send throughout your connected home.
Rated 2 out of 5 stars
Not what I was looking for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am certain this is a great product, but I was looking for something more like roku
This review is from HDHomeRun - CONNECT DUO Tuner FREE Live OTA TV - Black
No, I would not recommend this to a friendBrand response from HDHomeRun Sales & Support
Posted .Live TV with antenna as advertised. Sorry we did not fit your needs
Rated 2 out of 5 stars
No TV outside the home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No free DVR, No TV outside the home on cell phone,
This review is from HDHomeRun - CONNECT DUO Tuner FREE Live OTA TV - Black
No, I would not recommend this to a friendBrand response from HDHomeRun Sales & Support
Posted .One of the great things about any HDHomeRun device is that you have a great deal of choice in how you use it. While the official HDHomeRun app does not provide access outside the home, and does cost a small yearly fee to pay for accessing guide data, users are always welcome to use other software that can partly get around these issues, if they like. For example, Plex or Emby or Channels all provide access outside the home. And you are always welcome to use TVHeadEnd or MythTV if you want a totally free service. These 3rd party services may be a bit more work to set up, but the choice is always yours.
- Pros mentioned:Dvr, Ease of use
Rated 4 out of 5 stars
Simple to Hookup and work for Shield, Mac/PC, iPad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an easy to use device. Simply hook up an OTA antenna, ethernet to router, power cable and download the software to the pc/mac to scan/save the OTA channels. I use it mainly to view live HD OTA channels on the Nvidia Shield, Mac/PC, and/or iPad. To view on the iPad there is the free VLC app that does work but some shows give an error and won't display- likely due to DRM protection. Overall, it's a solid device and works beautifully with Nvidia shield and PC/Mac. It can also be used as Plex DVR but requires the plex pass that cost extra.
I would recommend this to a friendBrand response from HDHomeRun Sales & Support
Posted .Thanks for the review and welcome to the family
With regard to iOS - our Branded application is nearing final stages. You can follow progress here
https://forum.silicondust.com/forum/viewtopic.php?f=119&t=65740
Rated 1 out of 5 stars
DVR is USELESS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I normally don't make reviews, but this unit is pretty much usless when it comes to the DVR, Devices connected always show that there is not a DVR configured and reboot of the unit is required to meke it work again. Not much fun
No, I would not recommend this to a friendRated 1 out of 5 stars
A complete waste of moneyt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not get it to record The instructions are useless Support gone fishing This product is a highway to headaches. Mike
This review is from HDHomeRun - CONNECT DUO Tuner FREE Live OTA TV - Black
No, I would not recommend this to a friendBrand response from HDHomeRun Sales & Support
Posted .We are sorry to hear about your experience. We try very hard to answer every question as quickly as possible. A review of support tickets does not bring up your username. If you still have the CONNECT DUO and would like to get it working the way you want, please email [email protected].
Rated 1 out of 5 stars
This product is a piece of crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this product. It does not work. At the most you get a channel of air tv and it is not steady. The channel fades in and out.
This review is from HDHomeRun - CONNECT DUO Tuner FREE Live OTA TV - Black
No, I would not recommend this to a friendBrand response from HDHomeRun Sales & Support
Posted .Hi Cozie, we're sorry to hear you have had issues getting channels. The number and quality of channels you get is very much dependent on the type and reception of antenna you are using. Before laying down any money, it's always a great idea to check local reception and signal strength using a group like AntennaWeb. https://antennaweb.org/Address
Rated 1 out of 5 stars
Returned
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get this to work as advertised. It was a bad product
No, I would not recommend this to a friendRated 1 out of 5 stars
useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.totally useless, never got additional channels. Don't recommend it at all
This review is from HDHomeRun - CONNECT DUO Tuner FREE Live OTA TV - Black
No, I would not recommend this to a friendBrand response from HDHomeRun Sales & Support
Posted ."Additional" channels? We stream "available" channels in your area based on what is available in your specific area - and how / where you have your antenna set up. We always suggest that users go to www.tvfool.com to check specifically at your own home address to see what channels you may receive and it helps you properly set your antenna in your own configuration. Please edit for more info so we can better reply to your concerns.