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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1020 reviews

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97%
would recommend
to a friend

Customers are saying

Customers value UNDERTALE's engaging gameplay, captivating story, and memorable music. The game is also appreciated for its ease of use on the Switch and affordable price. Some customers found the game challenging, while others felt it was short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,023 reviews
  • Pros mentioned:
    Music

    Rated 5 out of 5 stars

    One of my favorites

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't 100% know what I was getting into when I dove into this game. Turned out to be a phenomenal experience. Excellent writing, great music, interesting bullet hell mechanics. I have had friends who aren't big gamers eat this game up. It's hard to encompass what I like about this game into this review. If you are on the fence, just take the dive and go for it. I am sure you won't regret it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    game review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my kid loves the game. keeps her playing for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Underappreciated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute masterpiece, everyone should experience this. Game feels extremely simple but like an onion, it has tons and tons of layers to dig through. Game music is probably the best I've ever heard!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a Great Indie Hit.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undertale is a good and unique game, although not without its flaws. The game play, writing and art are a weird yet mostly successful mix of comedic self-parody and earnestness. The core fighting mechanic involves controlling a little heart, dodging obstacles to avoid damage. To engage with the enemy, you can choose either to fight or to interact and talk. It's unique, fun, and the game constantly riffs on the concept. There are a handful of puzzles. They are okay but not inspired. The writing is full of jokes, meta-humor, and absurdism, and there are a cast of memorable characters. I enjoyed this side of the game a lot. I found the story mixed, though. The broad strokes of an underground realm of monsters is good, but it's overly complex and confusing, partially due to a reliance on exposition dumps, and there are about twenty endings, which rob the game of its narrative momentum about halfway through and start to grate. I wasn't very emotionally engaged. The art is very basic, largely in the spirit of self-parody, but about half of the character designs are actually really strong, and there are some pretty environments. However, the other half is pretty bad. Some of the in-world character designs are not even intelligible, and there's an absence of animation which, while joked at, seems lazy. The music is unreservedly excellent. Overall, if just due to its sheer oddity, I have to recommend playing this.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Music

    Rated 5 out of 5 stars

    Big Heart

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stellar music, heart-warming plot, great old-school RPG vibes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Indie Game Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undertale is one of the best games of all time, and it was made all by one man, on one strip of code. PLAY THIS GAME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it, fun game!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son. He has wanted this game for quite some time, and when it came out for Switch, I bought it for him. Gameplay is straightforward. The characters are interesting, the plot is a bit dark, but it does give you a chance to play the game as a pacifist to some extent. It is interesting to see how the choices made affect the gameplay. The quality is old fashioned (think 8 bit retro graphics), but it is still rather fun to play. The music is fantastic. Depending on the choices made throughout the game, the level of difficulty can be low or high. It is quite challenging for my children. Overall, it is a fun game and the price is right. It may be a bit scary for some children, even with a rating of everyone 10+, but my 7 year old loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Good game, not sure why kids love it so much

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The themes and tones of Undertale are very dark and I enjoyed the experience but I'm honestly confused on why kids love it so much. The way the game plays often plays with your perception and expectations. Do kids get all the references that are in this game? Do they understand what's going on when you chose specific options? I want to be clear, kids can 100% get these and understand them but this game was so huge. It was a phenomenon! And kids ATE IT UP! So I'm left here scratching my head going, "Yes, this game is good but I don't understand if you really get what's going on or if you just think the dancing flower is crazy."

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Worth getting physical copy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As any indie gamer knows, Undertale is one of the best story-driven indie games out there. I'd be hard pressed to find someone who hasn't heard of the title. The Switch edition has some extra content which is nice, as if the game didn't already have replay value. The physical copy also includes a mini Golden Book-style book of the origin story. Any fan or collector will want it!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    A great, deceptive game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to say anything positive about Undertale without spoiling the surprise and charm of the game. The visuals might be a little off-putting, but the sense of true, meaningful choice at the core of the game is incomparable. Fun battle system and the game doesn't overstay its welcome. If you're an RPG fan looking for something a little offbeat, check it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome game

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays great on both my Switch and Switch 2. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Absolutely amazing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is definitely a classic. Everybody should play it, it helps one if you’re lonely or stuck in your own thoughts. I always play it when feeling a bit low

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Undertale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good game. Challenging but fun. Nostalgic gameplay as if it were from the 80s

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    An interesting game

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on the recommendation of a friend. Super old school vibe and a little hard to navigate at first but I am a fan! Purchased the digital version to be sent straight to my Switch so getting it set up was hassle free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game was on my Switch list for a long time and I was happy to finally pick this up

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome game with a great meaning behind it - if you havent played it - it does surprise you. The old fashioned style is such a throw back and very nostalgic too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun so far. Glad to add to the collection.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game is fun. Like the overall game play. Definitely worth grabbing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game and I love the pamplet it comes with...

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    indie classic with a heart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replay value is found trying different ways of completing the game one way is to try and avoid killing anyone. You have to play through the game a few times to see a few of the very different way things change depending on what happens during the game.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    If you love Undertale you will love this

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undertale is loved by many. If you are a fan of Undertale this physical release has a fun booklet to add to your collection. Its also fun to have games you love on a physical cartridge. If you are a fan its a must buy. If you haven't played it yet it is worth checking out!

    I would recommend this to a friend
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