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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1009 reviews

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97%
would recommend
to a friend

Customers are saying

Customers regard UNDERTALE highly for its gameplay, story, and music. The game is also praised for its ease of use and affordable price. Some customers have noted that the game can be pretty difficult.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,010 reviews
  • Pros mentioned:
    Gameplay, Price

    Rated 5 out of 5 stars

    Heartwarming with incredible music!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was late to this party and the hype did not disappoint. This game was sweet, exciting, and only mildly frustrating. It let's you play a great rpg and reminds you to stay determined. Fairly quick playthrough, but it's not ridiculously expensive either, easily worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    A fantastic game for a questionable physical price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since there are so many rave reviews of what this game has to offer by itself, I’ll be focusing more so on the external package. For its price, I have to say that this physical release of the beloved indie game is a little on the costly side for what it has to offer. Plain and simple, this version basically is just a game cartridge in a case complete with a small art book instead of the usual manual you might expect from these kind of releases. However, while some might see this as a charming offer, the game is admittedly available for only $10 on most digital storefronts so the added $20-$25 is probably the most questionable part of this whole deal. While the game is amazing, it’s honestly up to you if you see this release as worth it for the price it’s at.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Fantastic Journey

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite games ever. Recommend going in blind to experience the story. It is a great satire on RPGs, as well as being great on its own with the ability to spare enemies instead of fighting them

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Overrated for a reason

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best indie games ever. Culturally relevant for a reason and a great value for the proce

    I would recommend this to a friend
  • Pros mentioned:
    Music, Story

    Rated 4 out of 5 stars

    Great game given a Physical timeless copy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really dislike paying for digital games that you don't technically own. I want to timelessly own my games and pass them on to future generations. So when Undertale got a physical release I know I had to grab a copy because this is basically a new Earthbound game. Lets see if Deltarune gets a Physical in the future as well. Only thing you have to avoid is the terrible fanbase. Otherwise I can recommend this game for RPG fans. It's got cool characters, an interesting story, and catchy music.

    I would recommend this to a friend
  • Pros mentioned:
    Music

    Rated 5 out of 5 stars

    Quirky, fun and chaotic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you havent had a chance to play Undertale yet, you need to. Toby Fox did a great job creating this world and despite the old -school graphic style, it holds up to any game today. The writing is clever, the characters are unique and lovable, and the music is by far some of the best I’ve heard in a video game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Undertale sweep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undertale is an amazing game. Timeless and cheap!!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Music

    Rated 5 out of 5 stars

    Great Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard so much about this game and somehow didn’t spoil myself. And man was it worth it! I loved the game, it’s characters were so lovable and I especially loved the soundtrack! Glad I bought it and played it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    A must try switch title

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic game. Story is interesting, gameplay is difficult but enjoyable and rewarding

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Gameplay

    Rated 4 out of 5 stars

    Good gift for any age

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson, 8, and he loves it. It keeps him occupied well during car rides on his Switch. Good gift for any age.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    What a story. Undertale is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gameplay, while simple, tells such an intriguing tale that draws you in. Your decisions matter. Your character matters. I loved this story on PC, and I had to double-dip to support the developers for this amazing game.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    The most unique RPG experience available.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game kind of throws you in without much explanation of gameplay mechanics. There are 3 paths to victory: pacifist, neutral, and the path of violence (I forget the specific term used). For the pacifist ending, you must not kill a single enemy throughout the entire game. You have to either flee or talk to the enemies and listen to their feelings and get them to leave or give up. You earn no experience (called love) for this and just a little bit of money. So for the pacifist ending, you will finish on level 1. The game tries to urge you along this path without ever really letting you know that if you kill a single enemy that you change the ending. The pacifist ending seems to be the preferred path the first playthrough of the game. The neutral ending means you kill some monsters and let some live/go. The path of violence is the one where you kill every monster in every fight and let none flee and you never run, this is probably the most difficult path. The game itself is bizarre and fascinating and I've only dropped it a star for the lack of explaining the finer points explained above.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Price

    Rated 5 out of 5 stars

    Undertale - Physical edition !!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We prefer the physical editions and that is why we chose this version. Best Buys has the best games at the best prices

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Music

    Rated 5 out of 5 stars

    Absolutely awesome and fun!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person I was buying this for loves this game. She was really excited and played it immediately after opening the package. Its fun, the soundtrack is amazing and its great!

    I would recommend this to a friend
  • Pros mentioned:
    Music, Story

    Rated 4 out of 5 stars

    Best indie game ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just give it a few in-game hours before judging it by it is graphics, this game is amazing, the music is unique, the story will break you. I am pretty sure that this game is going to be a great addition to your collection, it is currently hard to find in other retailers.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Fun game!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game. So much fun. A value and a must for having a physical copy!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    One of my favorite games!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gameplay is a fun, lite bullet-hell. The characters are compelling, and the story is sure to leave you in tears at times. DO NOT OVERLOOK THIS GAME!

    I would recommend this to a friend
  • Pros mentioned:
    Music, Story

    Rated 5 out of 5 stars

    Interesting Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child absolutely loves this game. The characters, the story, the music, just keeps you involved. Worth giving this title a try, it is surprisingly good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Still enjoy this game, and now on the go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the characters, music and different play-style of this game. The bullethell is fun to maneuver and the varying enemies make it interesting. And Undertale being on Switch now just makes it easier to play on the go. Once you beat the game once or twice there's admittedly not a lot different to do, but it's still a fun play all the same. Replay-ability is just minimal.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool story line, very intellectual game even kids would enjoy. My son is 10 and absolutely loves it. Its a bit nostalgic with the 8 bit graphics

    I would recommend this to a friend
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