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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1024 reviews

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97%
would recommend
to a friend

Customers are saying

Customers value UNDERTALE's engaging gameplay, captivating story, and memorable music. The game is also appreciated for its ease of use on the Switch and affordable price. Some customers found the game challenging, while others felt it was short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,025 reviews
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Amazing story

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undertale is one of those games where you just need to experience the entire journey yourself. Its such a fun game where you decide how the story goes. You can be a saint and go pacisfist, or run hell and destroy everything in genocide, the choice is yours really. But regardless of what you do, the game is one of a kind. And it's a must play for anyone regardless of playstyle they are into.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Music

    Rated 5 out of 5 stars

    Fun game that breaks fourth wall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is fantastic! The music is absolutley amazing, and the game looks nice, too. All the characters are unique and fun. The combat system is also unique, where on enemy's turns you have to avoid their attacks. It has multiple endings depending on decisions you make, and certain events can change on a new playthrough depending on what you did in the last one.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Music

    Rated 5 out of 5 stars

    Good game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undertale is a beautifully crafted experience that will really change your perception of what a good game really is , Every element of this game is crafted carefully and beautifully, the soundtrack is absolutely incredible and when you look at the beautiful renditions done by others on YouTube

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Indie Game Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undertale is one of the best games of all time, and it was made all by one man, on one strip of code. PLAY THIS GAME.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    A game that defies expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put off playing this game for the past few years. I am glad I finally got around to playing it as it has a fantastic, deep and engaging story. If you are in to traditional RPGs you may be turned off to how unconventional the game's combat and structure are. If you are willing to take a chance, you may find yourself pleasantly surprised.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Music

    Rated 5 out of 5 stars

    A different and cool take on the RPG

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This RPG came out nowhere for me and I was glad to see it make its way from PC to the Switch. Undertale is a charming RPG that takes a different approach and rewards multiple playthroughs. It's really fun, has a great soundtrack and is a must play title imo, check this one out.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Great indie game for the road

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve played undertale on the pc and while I enjoyed it there I haven’t had much time to play it afterwards due to not having much time at home, so when this version of the game came out it was a must buy. It runs exceeding well and the added content of the fight makes things better along with the fact that you can now play it anywhere. If you were on the fence about but were looking for a nice rpg I’d say you should get it.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    game review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my kid loves the game. keeps her playing for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Overall performance

    Rated 5 out of 5 stars

    Heartwarming with incredible music!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was late to this party and the hype did not disappoint. This game was sweet, exciting, and only mildly frustrating. It let's you play a great rpg and reminds you to stay determined. Fairly quick playthrough, but it's not ridiculously expensive either, easily worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Described!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and was a good price, haven't played it yet, but glad it came as described!!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    A fantastic game for a questionable physical price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since there are so many rave reviews of what this game has to offer by itself, I’ll be focusing more so on the external package. For its price, I have to say that this physical release of the beloved indie game is a little on the costly side for what it has to offer. Plain and simple, this version basically is just a game cartridge in a case complete with a small art book instead of the usual manual you might expect from these kind of releases. However, while some might see this as a charming offer, the game is admittedly available for only $10 on most digital storefronts so the added $20-$25 is probably the most questionable part of this whole deal. While the game is amazing, it’s honestly up to you if you see this release as worth it for the price it’s at.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome game

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays great on both my Switch and Switch 2. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Music, Story

    Rated 4 out of 5 stars

    Great game given a Physical timeless copy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really dislike paying for digital games that you don't technically own. I want to timelessly own my games and pass them on to future generations. So when Undertale got a physical release I know I had to grab a copy because this is basically a new Earthbound game. Lets see if Deltarune gets a Physical in the future as well. Only thing you have to avoid is the terrible fanbase. Otherwise I can recommend this game for RPG fans. It's got cool characters, an interesting story, and catchy music.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Undertale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good game. Challenging but fun. Nostalgic gameplay as if it were from the 80s

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Fantastic Journey

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite games ever. Recommend going in blind to experience the story. It is a great satire on RPGs, as well as being great on its own with the ability to spare enemies instead of fighting them

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely satisfied with this purchase. Not only was the price great, but it also arrived sooner than projected. Also and I can't stress this enough, you guys actually had protective packaging for the item. I have been collecting certain media for a while now. I've done a lot of shopping with Amazon and almost all of the collectible items I purchased were sent without any padding or protection. They've shown me they don't care, as a result they've lost my business. I've moved on to BestBuy now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game was on my Switch list for a long time and I was happy to finally pick this up

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Music

    Rated 5 out of 5 stars

    Great Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard so much about this game and somehow didn’t spoil myself. And man was it worth it! I loved the game, it’s characters were so lovable and I especially loved the soundtrack! Glad I bought it and played it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    A must try switch title

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic game. Story is interesting, gameplay is difficult but enjoyable and rewarding

    I would recommend this to a friend
  • Pros mentioned:
    Music

    Rated 5 out of 5 stars

    Quirky, fun and chaotic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you havent had a chance to play Undertale yet, you need to. Toby Fox did a great job creating this world and despite the old -school graphic style, it holds up to any game today. The writing is clever, the characters are unique and lovable, and the music is by far some of the best I’ve heard in a video game.

    I would recommend this to a friend
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