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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 946 reviews

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97%
would recommend
to a friend

Customers are saying

Customers value UNDERTALE's engaging gameplay, captivating story, and memorable music. The game is also appreciated for its ease of use on the Switch and affordable price. Some customers found the game challenging, while others felt it was short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 946 reviews
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Undertale is perfect on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is great on a commute. I love the physical copy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Been waiting to purchase this.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my child favorite game console thus far. She have use others in the past but not have one on her own. She’s very excited about her gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A game that defies expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put off playing this game for the past few years. I am glad I finally got around to playing it as it has a fantastic, deep and engaging story. If you are in to traditional RPGs you may be turned off to how unconventional the game's combat and structure are. If you are willing to take a chance, you may find yourself pleasantly surprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son as a gift. He loves playing this game

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is so unique but awesome. Lots of replayability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best indie game ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An RPG where no one has to die?! That’s right. Undertale relies heavily on its brilliant story, unique “combat” systems (where instead of choosing an attack from a list, you’re sometimes asked to solve a quick time puzzle instead). This game may be several years old, but to own it physically on Nintendo Switch is truly a blessing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unique but beautiful game

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a unique playing experience. Graphics are not good but you play it for the story and style. Tells its own unique tale and has very memorable characters.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    why not

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t chose this because of the hype, but read thoroughly and if it seems interesting Enough to buy it, then buy it based off that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A different and cool take on the RPG

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This RPG came out nowhere for me and I was glad to see it make its way from PC to the Switch. Undertale is a charming RPG that takes a different approach and rewards multiple playthroughs. It's really fun, has a great soundtrack and is a must play title imo, check this one out.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great g America!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this game!!!! Won’t stop playing it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it, they’ve played it several hours!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game for a great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was very excited to receive this game as a gift! The price made this a happy Mommy because it was only $30 compared to all the other games which usually cost roughly $60...Just opened the game today but have not had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Undertale on Switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing limited edition purchase. I’m very happy with Best Buy’s selection. I couldn’t find this item anywhere else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great indie game for the road

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve played undertale on the pc and while I enjoyed it there I haven’t had much time to play it afterwards due to not having much time at home, so when this version of the game came out it was a must buy. It runs exceeding well and the added content of the fight makes things better along with the fact that you can now play it anywhere. If you were on the fence about but were looking for a nice rpg I’d say you should get it.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Fun game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool fun game. Hard to find physical copy!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift and fantastic game!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy finding this! My bf is a game collector and this was perfect for his collection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game play

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this game, very old school, another one of those games where your choices affect your game ending.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun RPG

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quirky little RPG which was originally released on the PS Vita and was later ported to the Switch. It’s similar to traditional turn based RPG’s with a few fun twists to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time with the Geek Squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first time in the store, but not the last. When we walked in a salesman asked if we needed any assistance, and we replied no, we're just looking. As we looked around another person offered help, and actually did! He took us to several different areas to find some things we were interested in and then checked our items out. It was a good experience. The store was in good condition and overall we enjoyed our time there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heartwarming with incredible music!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was late to this party and the hype did not disappoint. This game was sweet, exciting, and only mildly frustrating. It let's you play a great rpg and reminds you to stay determined. Fairly quick playthrough, but it's not ridiculously expensive either, easily worth it.

    I would recommend this to a friend
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