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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 79 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the MRF-350 Base Station for its remote control capabilities, overall performance, and ease of use. Users appreciate its compatibility and extended range. However, some customers have noted that the device does not have a touch screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-79 of 79 reviews
  • Rated 5 out of 5 stars

    Awesome remote!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome universal remote it controls every component in my theater room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Universal remote. Takes a while to learn, but it’s great. Love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Way too expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I can figure that this device does is serves as an IR repeater. I bought another IR repeater that works just fine for $25 through Amazon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Love that I my system can be completely out of sight by using this remote system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product would definitely recommend and repurchase it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be working for what it is intended for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the whole buying experience works with best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this along with universal remote controller for home theater but after a month stopped working so getting a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works with everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all the upgrades to my system now have itworking with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and well recommended by the team

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too Expensive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too expensive - over priced. I suggest using your set-top-box remote as a better choice, if you don't have many devices to connect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fail to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech failed to come earlier to program. Delay 1 month now !!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work. Will be returning the product. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Part of the URC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the remote hub of the URC that I purchased. I would not recommend getting the URC as this is not at all user friendly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy universal remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literature says , this device must be programmed by a professional. Apparently the software is not available to the general public. I would not buy this again! The rest of my purchases have been great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still waiting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn't been delivered/installed yet (January 2024) and it was ordered in early October 2023!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it because my universal remote wasn't working right. I spent a day waiting for the installer and it worked fine for 2 days. Now it is worse than before

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great base station and awesome company

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your remote doesnt work it is installer error, it takes an experience installer to program the remote to unlimited possibilities, the remotes need a facelift but the functionality is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would recommend purchasing this for media room.

    I would recommend this to a friend
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