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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 32 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the protection and peace of mind that AppleCare provides. They appreciate the free protection and feel reassured knowing that their business is covered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 32 reviews
  • Pros mentioned:
    Peace of mind, Protection, Tech support

    Rated 5 out of 5 stars

    Must Get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this in your life! As a member of Best Buy's Total Tech program, I was thrilled to find out that Apple Care Plus was included with my membership. This added layer of protection for my Apple devices has been a game-changer, and I'm grateful for the added value it provides. With Apple Care Plus, I don't have to worry about the cost of unexpected repairs or accidental damage. The plan covers up to two incidents of accidental damage, giving me peace of mind knowing that my devices are protected against the unexpected. In addition, the plan includes priority support from Apple's experts, who are always available to answer any questions I may have and provide guidance on how to resolve any issues. The process of signing up for Apple Care Plus was quick and easy, and the Best Buy team was incredibly helpful in explaining the benefits of the plan. I'm glad I decided to enroll in the program and would highly recommend it to anyone looking to protect their Apple devices. In summary, as a member of Total Tech, Apple Care Plus has been an incredible addition to my membership. The plan provides comprehensive protection for my Apple devices and gives me peace of mind knowing that I'm covered against the unexpected. If you're a fan of Apple products, I highly recommend looking into Apple Care Plus as a way to protect your devices and ensure their longevity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW MAC MINI

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this for church service live-streaming and projection software and the new chip is blazing fast. No issues... graphics are smooth and crisp with no lag. Great ports allow us to connect to other devices no problem... bang for the buck, awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    APPLE CARE PROTECTION

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase an Apple computer and of course their protection plan. It's a terrific plan.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Studio Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's protection for up the road when I'll need it the most. I've had various iterations of applecare+ since it was introduced years ago.....still have it on my Mac Studio M2 Max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a TotalTech member and automatically get AppleCare for 24 months. This is excellent benefit from Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Apple MiniMac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as I don't have room for a standard size computer. For regular home use, it's fine.

    I would recommend this to a friend
  • Cons mentioned:
    Overpriced

    Rated 5 out of 5 stars

    Great and must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is must have for all your apple needs. A bit overpriced but quality is amazing. It is apple.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Quality service if needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must have ,it nice knowing that there will be help there when you need it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Total protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch protection for a piece of mind if anything happens.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Only Apple product I have and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it on any computer but have use on mouse. When it quit working.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With total tech it is a no-brainer. Very good protection for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with Apple care. It’s worth every penny if something goes wrong

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value easy to use great service. get the membership

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for your Apple Product to make sure you protect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not cheap, but neither is your Mac.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone support, hardware warranty and accidental damage insurance. I do tech support for Mac users and I have seen too much accidental damage and too many out of warranty failures to ever buy a Mac without Applecare+. "Murphy's law" says that if you buy it you will never need it and that is reason enough to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The services offered are a great value, it comes with the best buy total tech membership that covers the two-year subscription to Apple Care Plus which even includes theft! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Essential, Tech support

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, it is good to have the BestBuy tech support program. The two years AppleCare+ program is essential for any tech product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the tech plan included apple care.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy my apple products here. They sometimes need repair and are covered with the tech plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care for 2 years

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i purchased a Mac Mini and Best Buy threw in Apple Care for 2 years. What a deal. That is like getting anothe $100 off the purchase. What a deal!

    I would recommend this to a friend
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