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Urban Armor Gear - Plasma Series Laptop Case - Ice (Transparent)-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 118 reviews

91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 118 Reviews
  • Rating: 2 out of 5 stars

    Tough, ugly, filled with sharp edges

    Posted
    deborinquen
    • My Best Buy® Elite Plus MemberElite Plus Member

    Look around and you will find that the options for a protective, clear case for the Surface Book (1 or 2) are very limited. In the time I have spent looking for a case for mine I have found 3. I thought that this one would be it because of the manufacturers reputation and reviews I read on Amazon. Upon arrival I could not help but notice that this case was built to be tough. Though that may be the case, when one installs it on the Surface Book one quickly notices that the beautiful design of the Surface Book fades away as it is wrapped in the ugliest case a laptop could have. It nearly doubles the weight of the Surface Book and has nothing but sharp edges. When placing the laptop on my lap I could feel the sharp plastic and rubber edges uncomfortably on my legs. When opened, the plastic that covers the keyboard also felt sharp turning the wonderful experience of using the laptop into an undesirable one. Separating the tablet from the keyboard was no better. Firstly, like I have said already, the edges are sharp. The bottom part of the tablet cover has pointed edges that make holding the tablet very uncomfortable. The one thing I hated the most was trying to reattach the tablet to the keyboard. One has to hold the rubber that wraps around the hinges back with one hand and attach the tablet with the other. This fight nearly removes the desire to separate the tablet from the keyboard. Overall I truly dislike this case. It is by far the worse case I have ever used (I have always had cases on my devices). I have given it two stars because it will certainly protect the device if it were to fall but its ugliness, weight and excessive use of rough edges has been enough for me to take my chances until the next case comes in and remove this thing from my Surface Book. It will definitely be returned.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Road Warrior Protection

    Posted
    jfitz139
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Getting case is like getting insurance, you don't know how good your coverage is until after you need it. So far, haven't dropped computer so I can not offer an opinion of how well case protects laptop (and hopefully don't get chance in short-term). Can offer opinion that case fits Book 2 well and is rather stylish. One thought, need to follow instructions when installing. If you don't remove rubber pieces in keyboard section you will have difficulty inserting keyboard section properly. In addition, you need to make sure tablet section is completely pushed into case to ensure that power and volume switches function. It is a tight fit, but you just need to push in all the way. You don't want to push too hard and break something but if you don't push hard enough it doesn't slip in all the way.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Offers some protection to Surface Book.

    Posted
    StringPullR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this for Surface Book to protect it. The rubber band that holds the hinged part together snapped apart (broke) before I even turned the computer on for the 1st time! It works ok even without the rubber band. The rest of it fits the laptop like a glove. I think this is expensive for just "plastic" but it was all Best Buy had to offer. Better than "nothing". It should protect it well from scuffs from other objects when carting it in shoulder bag with power cable, external hard drives, mouse, etc.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sturdy and nice design

    Posted
    satisfiedcustomer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The only reason i bought this is because it was the only protective case available for the surface book. I didnt like the way it looked in the pictures and i wasnt convinced by the reviews but i decided to try it out anyways. In real life I reallt like the way it looks, very industrial amd it seems to protect my surface really well although i havent had any drops yet. It does make you surface quite a bit bulker though, so if you are wanting to put it in a sleeve with this it might be a tight fit. I think its a good product but i havent tested its actual protectiveness yet and i hope i dont have to.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good protection, but some awkward corners

    Posted
    cheetah23
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I really like the UAG products. This one has a clear back, which is cool, so I can finally put my Marvel cling on. It is a snug fit around the tablet part of the Surface Book, but around the keyboard, not so much. Both front corners are somewhat flappy. You do have to hold the base cover back from the keyboard dock in order to reattach to the tablet to it. Not so much of a complaint, just something that keeps it from being a single handed operation and quick. Overall, it is lightweight and provides a very convenient clip for the pen and access to all the ports.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Are you serious

    Posted
    Emoney
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was disappointed to hear that this case was the only protection for the surface pro. I spent a lot of money for the computer and looked to protect it. However, I did purchase and had the geek squad put it on. It almost took as long as the surface set up to fit correctly. I have it on now but still have to adjust once I use the surface as a tablet. No solution from the geek squad as to why. Also, no screen protector. Are you serious. I guess they make you bu the computer protection. That’s another $300.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Pretty neat

    Posted
    Allen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this the same day I got my surface book 2 since I'm a contractor and needed decent protection. It was a little tricky to install but once that was done it definitely gives a good sense of protection. The only caveat is that it does not offer protection to the bottom of the screen in "tablet" mode. Another thing to pint out is that the processor is directly located where the Microsoft logo is on the back of the screen and uses that area as part of the heat sink. I'm worried that the case will trap extra heat in that area but well see long term how it does.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good cover/case

    Posted
    Robert
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought this for my surface book. Fit is good and it looks really cool however: 1. It's fairly expensive for what it is but if you're spending 2k for a notebook, what's an extra 80 bucks? 2. I don't like the elastic band/string that is used to hold the cover to the hinge part of the pc. I understand it's a funky design but I would like to see that redone. Definitely a weak point. Otherwise, still a good cover.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    NOT a CHANCE!

    Posted
    Drew
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I first must warn This product stinks for the price and YES I have the right one, it was sent to me by Urban Armor Gear directly! The bottom does not fit the machine. NOT because of machine base dimension but because of the CONTOUR of the plastic mold base left and right of directly across from the trackpad. It isn't the rubber inserts being in or out of the slots near the track pad side of the base either. It just does not fit the Surface Book 2 base contour and for near $100.00 it is unacceptable!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic Protection

    Posted
    Rondo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great protection. Love the built-in pen holder! It also adds a little more weight to the overall package, but that's OK for me. I like knowing that it's covered on all outside surfaces and it's clear which allows me to see this beautiful machine and protect it at the same time. The cutouts are perfect and I'm able to access all ports without any issues.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Do NOT Recommend

    Posted
    MS2009
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This product is not worth the money. The "band" that is used to keep the bottom piece together breaks easily. I have already gone through 2 of them, 1 in the first 2 weeks of purchasing it. I have been trying to contact UAG for the last 2 weeks about a refund without luck. Last i heard they were going to forward my request and have yet to hear back.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great protection, tight though

    Posted
    3BearsGlad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a mixed review but leaning toward positive. So far, it has been a great protector of my surface book 2. However, it is super snug. Directions are not very descriptive and it was almost impossible to squeeze. I was at the point that I worried I would crack the screen. However, it is great and as long as you don't want to take it back off.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Pricey, but does the job

    Posted
    VIK36
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is one of the few protective covers available for Surface Book 2, which might be why it’s so pricey (my only real complaint). Asked Geek Squad to help me put the top portion on, because it’s so snug I was afraid of scratching the machine. Doesn’t cover the screen or keyboard, so I may get additional protection for those.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Case, best protection

    Posted
    BestDancer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Used on a Surface Book 2 and yes, it does increase the weight. But then again the case is as light as it can really get for the money AND provides the best protection given the nature of the SB-2's construction. NO problems fitting it and NO problems in use. I added a screen protector and recommend you do too

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A bit heavy

    Posted
    Lovemylake
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This was the only cover available to fit my new Surface. It seems fine, but it does add a surprising amount of weight. Hard plastic, two covers seperate to allow the detachable lid (computer) to come apart from the base (keyboard). A good design, I like that it is clear, but it adds weight.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great fit for the Surface Book 2

    Posted
    RNSX
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This protective cover is the best looking one and best protection available for the Surface Book 2 that I have found. The fit is great and it does not interfere with the configuration changes of the computer. It is very comfortable and allows a good grip and handling without being bulky.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Satisfactory case for Surfacebook 2

    Posted
    Pro2nd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It is an alright case, fits well but not sure how much protection it will provide. I feel it is overpriced for what it is, No screen protection included and that is the biggest fear for me. I sometimes take mine into industrial locations so will have to be extra vigilant.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    absolutely love this!

    Posted
    Rocky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This case is absolutely gorgeous! Fits like a glove, really like the feel. Didn't even notice the pen holder on top at first but it's perfect. Started looking at other UAG products to fit my other devices after I got this one in place!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    BUYER BE WARNED

    Posted
    Professional
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have had this case three weeks. The cord that keeps the case together snapped me in the face, right in front of a client. Now it is useless. Because there are no other cases available, I will be forced to buy another one.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Product!

    Posted
    Brian
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Fits snug, and provides confidence that your investment will be protected in the event of a fall. It does add a noticeable amount of weight. For those who use 3.5mm ports, adequate clearance may be a challenge, but nothing that a good file can't fix.

    I would recommend this to a friend