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Customer Ratings & Reviews

Urban Armor Gear - Plasma Series Laptop Case - Ice (Transparent)-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 128 reviews

91%
would recommend to a friend

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Cons

Customer ratings & reviews

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Page 1, showing1-5 of 5 Reviews
  • Rating: 1 out of 5 stars

    NOT a CHANCE!

    Posted
    Drew
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I first must warn This product stinks for the price and YES I have the right one, it was sent to me by Urban Armor Gear directly! The bottom does not fit the machine. NOT because of machine base dimension but because of the CONTOUR of the plastic mold base left and right of directly across from the trackpad. It isn't the rubber inserts being in or out of the slots near the track pad side of the base either. It just does not fit the Surface Book 2 base contour and for near $100.00 it is unacceptable!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Do NOT Recommend

    Posted
    MS2009
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This product is not worth the money. The "band" that is used to keep the bottom piece together breaks easily. I have already gone through 2 of them, 1 in the first 2 weeks of purchasing it. I have been trying to contact UAG for the last 2 weeks about a refund without luck. Last i heard they were going to forward my request and have yet to hear back.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    BUYER BE WARNED

    Posted
    Professional
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I have had this case three weeks. The cord that keeps the case together snapped me in the face, right in front of a client. Now it is useless. Because there are no other cases available, I will be forced to buy another one.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not happy

    Posted
    Junnie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The case’s size is match my laptop, but it not tight enough to hold it. I feel like it doesn’t fit it at all. Not worth it for $90

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    The band snapped

    Posted
    tutu
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    First of all, it is a nightmare to fit unto the laptop. Then the band snapped and now it does not stay in place anymore!!

    No, I would not recommend this to a friend