Main Content

Customer Ratings & Reviews

Urban Armor Gear - UAG Plasma Series Protective Case for Microsoft Surface Pro 6, Surface Pro 5th Gen (2017) and Surface Pro 4 - White/Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 115 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 115 Reviews
  • Rating: 4 out of 5 stars

    Great, Almost Awesome

    Posted
    JayRaf
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This case will keep your SP6 protected, while the clear backing keeps the design of the 2-in-1 visible. This is UAG’s most feature packed case to date, light and non-bulky while still offering solid protection. The Surface Pen holder is in the perfect location, and is molded to house the stylus perfectly. The grip on the back side allows one to use the case in portrait or landscape orientation without worrying about dropping the case. While the shoulder strap adds to the portability of the SP. I refrained from giving this product 5 stars because you must rely on the case’s kickstand which has only one viewing angle, and by no means is compares to the flexibility of the kickstand SP6. Still, this is the best case on the market for all around protection of SP6, when used in conjunction with Microsoft’s Type Cover. I

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Case

    Posted
    Reno
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The case is sturdy plastic on the back and the sides are a nice flexible rubber for drops and what I think will extend the life of the case. The type cover fits nicely. The Surface pen stays put in the holder on top and the case seems to vent well so no over heating. The reason for the 4 stars instead of 5 is due to the type cover retention strap. It works ok but will slip off easily causing the cover to open when carrying by the hand strap. Additionally, the design of the case doesn't allow for the type cover to fold all the way back. Finally, if you plan on using the pen for writing or drawing the hand strap causes the Surface to be unstable and move side-to-side, so the strap should be removed for anything needing to be precise.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    An ok case

    Posted
    Andrew
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Extremely pricey. It does serve its purpose to protect the tablet, however, there are a few product design flaws. The elastic that holds the keyboard is very weak and only holds roughly a quarter of the corner. The case is very hard to take off. The mini sd card slot in the back is not easy to get to AT ALL. The back handle in the middle doesn’t allow you to place the tablet flat on the table or on any flat surface. Other than that, it looks cool, protects it but has a few flaws like I mentioned. I paid $100 for it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Pretty Good, but too expensive for what you get.

    Posted
    TenaciousD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The Good - Its a solid case that can stand up to a good drop - The styling The Bad - The small corner cord does not hold the keyboard shut completely. It is always falling open - The kick stand only has one level, keeping your tablet at almost 90 degrees for all situations. It needs to be more adjustable. - The strap on the back gives you a firm grip, but can get tiring. I end up holding the edges of my surface - The strap also keeps you from folding back th keyboard while holding it. You have to completely tae the keyboard off.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Excited But Soon Disappointed

    Posted
    Electronicsgeek122
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was very excited about this case due to the shoulder strap. That strap is a big part of the reason I chose that case. I’ve had many UAG cases and liked every one of them except this one. The strap is one that has loops instead of the buckle type that make it easy to put on and take off. I thought I had the strap loops attached correctly. 20 seconds after putting the strap on my shoulder my surface fell to the rug. The shoulder strap was a MAJOR disappointment. I went back to my old UAG case. If that strap had clasps it would have been great!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    good for very light use

    Posted
    TheGeneralLee
    • My Best Buy® MemberMember

    I had high expectations for this case. As far as protection goes i would say it would survive a drop with no to minimal damage. Now for the bad part, if i use my surface pro for more than 30min without letting it rest for 10-15min between sessions it will overheat. As far as that goes, it isnt worth $99.99 in my opinion, maybe to someone who drops their surface pro a lot it would be. They need to redesign it with airflow of some type, even if it is only grooves or slots.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Not bad

    Posted
    JohnM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This case is definitely made for protection. I like it but it definitely adds wait to the surface pro. I used this case for a while but found one I like the best. I now use the Black Belt 2. It’s lighter and it allows the kickstand to work as if you didn’t have a case around the surface. UAG is a great choice, it comes in at number 2 for me out of all the cases but the Black Belt 2 is superior to all cases I’ve checked out to date.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great case protector

    Posted
    JerryH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I am in construction and the case is great for protecting the surface pro. My only complaint is that the back side pops out when storing and charging and if you set it down on the other side where the keyboard side it’s flat but the keyboard then has no protection from dirty elements. I love the concept and idea if they also made a thin layer of protective case for the keyboard but then again it may add more weight.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    For our College Student

    Posted
    RonF
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We got this for our sons Surface Pro 6 and fits like a glove. The strap on the back is great for using like a notebook. I took one star off as the built in kickstand is not nearly as good as the one on the surface and you must remove the case if you want to use the Surface’s built in kickstand. Over all I would recommend.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Make our "Tablet" Indestructible

    Posted
    Milliardo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    For the purpose of making our Surface Pro act like a tablet without having to worry about customers dropping it, this more or less makes our laptop indestructible. Not literally, of course, but far more protection that holding a blank tablet with the additional benefit of a handhold in rear to prevent dropping.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So useful

    Posted
    277275
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I use this protective case with a Surface Pro 6. It gets carried around all day. I use the Surface Pro standing, sitting and sometimes walking. The hand strap is very comfortable and just makes using the tablet safer (no tumbles or bobbles) and easier. So happy I decided to invest in this case.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Great protection poor viewing

    Posted
    MavisDracula
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The case feels great - adds a bit of bulk - but not a bad thing. You only get one viewing angle with the case - isn’t a huge deal - but you will have to adjust your body consciously if lying down or sitting up with the device lying on you. And viewing angle bad when on table depending on your relative height to the table.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great way to complete the use of a surface

    Posted
    Jdawg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I use the stand as a way to visually show people the tablet without having to worry about dropping it, it adds speed to what I'm doing, the kickstand works great, and I still have good access to ports and charging. Overall, it completes my surface purchase usability, without adding a ton of bulk to my daily carry.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Protects with allowance of keyboard to be in place

    Posted
    jtodd1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Solid side and back protection with keyboard protecting the screen. Built-in kickstand, lets the Surface stand, and rotating hand grip allows secure tablet use. A better way to stow the keyboard would make the UAG near perfect. As it is, a solid four and a half stars.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The ultimate rugged case for Surface Pros!

    Posted
    KBHealthy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Incredible drop protection, with adjustable hand strap. Also comes with a shoulder strap which is great for carrying the tablet around. Although, if you don't absolutely need the shoulder strap, it is removable and saves weight and bulk. Keyboard also fits great and there is a corner strap that hold the keyboard closed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great protection for my tablet.

    Posted
    Gary
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really like the UAG because it provides great protection and it is very easily installed. It has a very nice handle on the back and it also has a stand so that it can support it self in an up right position. It also comes with a shoulder strap that you can put it while you are on the go.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great case but a little on the pricy end

    Posted
    BobbyBobbyBobby
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a durable case with the only drawback being the price. My boss saw the receipt and thought it was a new tablet...not just a case. This is used in the field for a nationwide tour and has held up well with lots of use in its first month, no signs of wear or tear.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    These work great

    Posted
    nukEmAll
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    they protect the windows surface pro's that we put into them. They also have a shoulder strap that is useful as well as a hand holder in the middle back so you can hold them and work. We have dropped a dives from about 4 feet and it protected it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great field the case for my tablet

    Posted
    Picky1consumer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The case is great, fits perfect, a lot of protection, love the shoulder strap and hand hold, walked right into Best Buy had a assistant show me where they were I made the purchase, it was totally painless! Love my new case.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Style and Even Better Proaction

    Posted
    Chuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I’ve studied cases for the at least a week prior to picking this UAG Case. I’ve always been a fan of their cellphone cases, but this surface case take the bacon. Looks great and sadly I’ve dropped my surface twice already and the case kept it scratch and ding free.

    I would recommend this to a friend