Customer Ratings & Reviews
- Model:
- HF612L
- SKU:
- 6454671
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers admire the HF612L 12” 4K UHD Front and Rear Mirror Dash Cam's excellent video quality, ease of use, and the inclusion of GPS and voice control features. Many appreciate the rear camera's added functionality and the relatively easy installation process. However, some users experienced issues with battery life and screen glare in certain conditions. The 4K resolution is frequently praised for its clarity.
This summary was generated by AI based on customer reviews.
vantop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a pretty great dash cam no complaints so far...
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prefect cam…………………………………………………………………………………………………..
I would recommend this to a friend- Pros mentioned:Ease of use
Nice wide view
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice wide view. Easy to install and setup. A little flare at night (from headlights of cars behind) but still superior compared to plain old rear view mirror. Need hardwiring instead of lighter plug power to use parking mode.
I would recommend this to a friend - Pros mentioned:Rear camera
It’s decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent rear camera, not the best but decent. The mirror is nice.
I would recommend this to a friend - Cons mentioned:Battery life
Ok for a bit. After that who knows
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All was good for 5 months, then a message would pop up that the battery was low even after a long time of the power being on. Then after 12 months one of the plastic mounts just snapped off.
No, I would not recommend this to a friend Nice camera/features, but poor durability.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice camera/features, but poor durability. First one died in 1.5 years. Second one died in 5 months. Isn't reliably powering on. Screen unresponsive. Customer service unresponsive.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from VanTop Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.
1. Confirm if the power supply of the car charger is always on. Plug it into the cigarette lighter. The light will flash if the supply is poor.
2. Take out of the SD card and unplug all cables. Then take the dashcam indoors and charge it with a 5V/3A adapter and a MINI USB cable for an hour to see if it works.
3. Use a pin to reset the device directly. The reset hole is behind the camera.
4. Unplug the rear camera kit to see if the front camera works well.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@vantop.com. We are more than happy to assist you further.
We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Nice Vantop Dash cam but Not practical
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Vantop dash cam is well made. Unfortunately I had to return it due to these issues...although the 12" fit my rear view mirror perfectly on my CRV, but it interfered with my sun visors whenever I flip it up/down. Also, the dash was too heavy on my rear view mirror. My mirror kept tilting downward. And voice activation is nice but too sensitive. It kept interfering with the radio or whenever I'm talking to someone inside the car. Another drawback is the night camera, it's not very clear, but daytime is really clear. Finally what I didn't enjoy with this dash cam is not being able to use my rear view mirror to see cars in my rear. Bcuz the dash goes over your mirror, it rendered your mirror useless. I personally prefer a light weight compact dash cam that just attaches to my windshield which is more practical.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Dash Cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Relatively easy to install and use but the direction could be a little more detailed. I had to use YouTube videos to supplement.
I would recommend this to a friend Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The voice control is not much use. It only occasionally works. The instruction manual could be better. Still haven't gotten the GPS to work yet. The resolution is excellent.
No, I would not recommend this to a friend- Pros mentioned:Gps
ALSVETTE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! This mirrorshould be standard in all cars!
I would recommend this to a friend Functionality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not functional enough. Had trouble with it clearing quick enough for rear mirror use.
No, I would not recommend this to a friendDon't buy VANTOP products!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OBSOLETE ITEM... Vantop has CLOSED permanently and there's no support for this item at all. Usually defective. Don't buy this brand. There are similar items made by better companies. Not even 1 STAR is deserved... it was the only way to publish this.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Vantop Team
Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@vantop.com. We are more than happy to assist you further.
We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Gps
Awesome!!!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so much it's in 3 of my cars :-) Great at night as well..... make sure it's hooked up directly to your battery not cigarette lighter or any other power source....
I would recommend this to a friend - Cons mentioned:Screen
Worked great until it didn’t work at all
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 3 months. Randomly started getting false touch inputs, switch screens, turn off and on by itself. Now it won’t turn on at all. I’ve tried changing hardwire locations, 12 volt power, factory reset all with no improvement. I now have to return the product which means removing all the cables I hid out of sight.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from VanTop Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.
1. Confirm if the power supply of the car charger is always on. Plug it into the cigarette lighter. The light will flash if the supply is poor.
2. Take out of the SD card and unplug the power cable. Then take the dashcam indoors and charge it with a 5V/3A adapter and a MINI USB cable for an hour to see if it can be turned on.
3. Use a pin to reset the device directly. The reset hole is behind the camera.
4. Unplug the rear camera kit to see if the front camera works well.
Besides, please check the USB port and the charging port, is there anything unusual?
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@vantop.com . We are more than happy to assist you further.
We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Video quality
Rearview mirror camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got installed by Geek Squad, which was a professional grade install!!! Images are crystal clear in 4k!!!! Have yet to fully explore all the features, will update my review later
I would recommend this to a friend - Pros mentioned:Video quality
Heat caused detachment
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera quality is very good. If you live in a hot area I would not bother with this product. On a 100 degree Oregon day the heat caused the back part of the mirror to morph. This caused my mirror to detach and hang and would not reattach due to the back portion being bent.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from VanTop Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.
In order to help you better, could you please provide us some phictures of the broken parts to our support team?
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@vantop.com . We are more than happy to assist you further.
We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Great Product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool product with many features. Does exactly what we need. Not too difficult for someone with 12v knowledge and car audio experience to install. Hardwire kit is available online.
I would recommend this to a friend- Cons mentioned:Glare
Not worth it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea but your installers don't know what they are doing. They didn't format the sd card or show me how. Never showed me how to use any part of this item, It's to heavy for the mirror so I had to have someone hold it in place while I crazy glued it in place. Problem is it still doesn't record anything and when it's sunny the glare makes it impossible to see.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from VanTop Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you.
Regarding the issue of SD card, there are two steps to format the SD card before using it. Please try to format the SD card to FAT32 on the computer, then insert the card into the camera and enter Settings to format it again.
Here's a video about how to format SD card to FAT32 on the computer:
https://www.youtube.com/watch?v=YcOkHajz3ug
Regrading the issue of the mirror mounting, we suggest that you can buy a Backplate Panel. If you need it, you can contact with our after-sale team, we'll send the link for you.
As for the glare, here are some advice:
*Try to adjust the brightness of the screen to the maximum.
*Adjust the angle of the rearview mirror so that no reflections are directed at the driver. Reduce eye irritation from glare.
*When the sun is too dazzling, open the sun visor, please
*It is suggested to paste a layer of film on the window
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@vantop.com. We are more than happy to assist you further.
We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Great Dash Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great dashcam. Good features. The 4K resolution is a great option. It also has a parking mode to video things when youre away from your vehicle. Many more options.
I would recommend this to a friendCamera mirror.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best, rear camera sucked in water after it had rain for a few days, dried up and view quality is very poor.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from VanTop Team
Thank you so much for sharing your experience.
We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.
1. Check if there is any damage to the connecting port.
2. Verify if there is a loose connection between the rear camera and the backup cable. Is there any damage to the backup cable or the rear camera?
3. Unplug the rear camera and check if the main unit work normally.
4. Try to plug the back cable into the main unit tightly.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@vantop.com . We are more than happy to assist you further.
We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!