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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 373 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are delighted by the Jetpack MiFi 8800L 4G LTE Mobile Hotspot for its ease of use, portability, and reliable connectivity. It is lightweight and easy to set up, making it a great companion for travel and work. However, some customers have concerns about its battery life, signal strength in certain areas, and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 373 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Connect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to. Reliable and easy to carry. Great for being non the road.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Mifi 88””

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect super fast speed no lagging used this down I 95 all the way to Florida no issues working remote

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Verizon - Jetpack MiFi 8800L 4G LTE Mobile Hotspot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent choice I made. The battery life for device is good and I bought a separate sim card to allow me to go pre paid and not be held to service contract was a additional bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Nothing flashy but gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Nothing flashy. Bought from Best Buy so I could have the rewards. Went online, added the line, and I was off to the races in less than 5 minutes. The device is working well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use, possible reliability issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only been using this for a couple of weeks so very early days. Very easy to set up and use on Verizon & MAC filtering to get a little extra security, three times the wifi has stopped working for no recognizable reason, restart resulted in working wifi again. Will be moving onto a boat next month & will be able to give some useful range etc. info after some time living aboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A second mifi because the 1st works so well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the exact same one already at my camp in Vermont. It manages all of my Ring cameras and provieds enough wifi for a full family and guests. I am using Verizon unlimmited plan which means only 15 Gigs of high speed. But even after that is used up and we watch a movie it still plays with very limited buffering (like once or twice) for a 90 minute movie. We are not gamers so i cant tell you anything about lag times. I just know that it works great for our needs. I am purchasing an additional one to see if it will meet our needs at home before i drop Comcast internet. I already dropped cable and just stream everything in both locations with a Chromecast device on the TVs. I pay $20 a month for the verizon unlimmited line for camp and $80 for comcast internet at home. Wish me luck!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Great range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, user friendly, hands down does what it needs to do each day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working well on our trip in an RV sight seeing the USA. Only thing I’m disappointed in is the length of time it takes to charge it. Especially when we have it going almost constantly. We do keep it plugged in all the time which has helped. I would buy it again but might consider a 5G instead.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Nice little device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel fir work and need wi fi all the time. It’s fast , portable and easy to use. It supports teleconferencing well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Mi-Fi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. This device is way to use, fast and has a really good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Updated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff excellent and even though her shift was over stayed with person taking over to be sure it was done to my satisfaction. Product review. Better than older one. Happen to misplaced or lost old mifi.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Awesome, but battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like it says it will, but it will work with only two devices on it for three to four hours from a full charge. Otherwise, it’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this Mobile hot-spot unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best hot spot unit I've ever owned and I've had a few -- really good receptor - and you can also plug in a flat antenna that will go in the window to catch the signal even better -- a very good value right now - especially in areas that have not gotten 5G service yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lifesaver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this hotspot. I live in a very rural area and when my home internet (satellite) acts up, this is my backup. I can even use this hotspot on the go. I am in grad school and it helps that I can still do homework when it rains. My only complaint is that I can not tell how much data I have. I just use it until it says that I need to refill it. It could just be my device but I can not get a signal with other companies.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 5 g device but all the locations I went to did not have 5 g connection here in Cincinnati. Also the battery in the Verizon 8800L lasts longer than my previous Verizon 5 g Hotspot. I am very happy with the 4 g connection speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works well - connects more often than others

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than the orbic Verizon gave me . Uses both 2.4 and 5ghz. Connects more consistently

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    This certainly comes in handy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Jetpack is a lifesaver when the internet goes out or I am not able to access the internet where I am. It is fast, and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Better than home internet!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing! Something so small yet powerful! Easy to use and durable but touchscreen just slightly slow to respond but other than works excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    6620 vs 8800

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Verizon 6620l. This is a much better unit. Range is much better. My speeds have improved dramatically. I would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Hotspot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live out in the country and have to use satellite for our internet and television. Many times, due to the weather, the satellite is down. I can use this Hotspot during those times and my internet connection is great. I, also, can carry it wherever I go because it is light and small. Great connection and speed. I use it more than my satellite system now. I would recommend it to anyone!

    I would recommend this to a friend
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