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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 373 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are delighted by the Jetpack MiFi 8800L 4G LTE Mobile Hotspot for its ease of use, portability, and reliable connectivity. It is lightweight and easy to set up, making it a great companion for travel and work. However, some customers have concerns about its battery life, signal strength in certain areas, and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 373 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Verizon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it-very easy to use but I would not use Verizon they told me they could not help me after a week. When the week was up they said they would call they didn’t thank gosh I found help

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Phone Hotspot or jet pack? Jet pack wins

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Better than using phone as hotspot.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Still working after a year.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Allows Wifi for kids tablets during travel. Sometimes it seems gets more bars than my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Just pay attention to your plan because it uses data quickly and streaming, etc. will use that data quickly and the MiFi will then have limited data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect jetpack. It works well with small electronic devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surprised me for the better.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mobile WiFi device. Set up was easy. Great for traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great device for anyone needing internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Great for basic internet. Highly recommended it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Very Well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had AT&T DSL service, and it was horrible. We got this JetPack, connected it, and immediately cancelled AT&T because it works so well. The only problem is with a prepaid account, you get a limit of data. If you run out, you have to pay extra. If you don't use all your data, then you lose it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the Job Done!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to replace an older Jetpack. We primarily use it for camping (RV) and streaming TV, as well as Distance learning for the Children. Works great, no issues, and gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hotspot!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hotspot works great. It has the Qualcomm X20 modem which means you will get the fastest possible LTE speeds on Verizon. With the new 2A software update, it fixes all of the disconnects and reboots that were a problem before. Using on prepaid and works great with it. Supports QuickCharge and comes with a QuickCharge charger. Overall an excellent device for use on the Verizon LTE network. Highly recommend it!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    I would give it a 10.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was one of the best investments ever made. The trip to Virginia was so much simpler with two boys playing their games with the help of the jet pack. I would highly recommend this to anyone that has kids to keep them occupied. The price I wasn’t happy about but like I said it saved the trip.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for college students

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hot spot came in handy during my graduate program. It is lightweight and portable. I get connection anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it's easy to use and set up! Makes it nice that your family can be on the main wifi but a guest can be on their own wifi and you have the option to block certain devices and people.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome hotspot device. Needed something that could be left on 24/7. No issues whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works well so far Only tested it out for a weeke

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it’s supposed to. Haven’t used it for long yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was complaining about the WiFi in her dorm room. With the pandemic, having good WiFi service is a must since the majority of their classes are via Zoom. So, I bought this device so her and her roommate could have WiFi service. They’re happy, so I’m happy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far , so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked well for the purpose I bought it for. I use it in a rural location where the signal is weak. It has so far allowed me to get decent performance in order to work remotely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little hotspot

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a huge improvement over prior versions. It could be a little bit better in terms of signal strength, but overall I think this is as good as you get in terms of hot spots.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pay When You Need It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to us and only pay when you need it. Great to have if you being online is a must for work and you need it to get you out of a jam.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Home Internet Temporary Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this when moving homes. It worked great and let me work with no problems while waiting for my internet service to be set up.

    I would recommend this to a friend
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