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Customer Ratings & Reviews

Your price for this item is $35.99
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The comparable value price is $99.99

Customer reviews

Rating 4.2 out of 5 stars with 141 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the Moto e 32GB's price, camera quality, battery life, and ease of use. Many appreciate its ample storage and comfortable screen size. However, some users experienced issues with the phone's processing speed and text messaging functionality. Overall, the positive feedback on several key features outweighs the negative comments regarding performance and texting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 141 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for your teen without braking the bank. Its fast, battery last and overall good camera.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Axel, We are so glad to see that you are enjoying your phone. We want to provide a great environment that everyone can enjoy. So feedback like this is important to us. If you ever need help, give us a holler or reach out to our official Moto E community page: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Quality phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot go wrong with Motorola. I've tried a bunch of other brands and always come back to Motorola.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    A little too smart phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google voice assistance is annoying straight out of the box. You have to download a keyboard to type if you want to text or search google by fingers. I had to take phone into Verizon store and have them figure it out. The camera is good, zooms well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    moto phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone! works really well, battery holds a charge, lots of room for apps

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bbcustomer, Glad that you like it and are enjoying the phone's specifications. If you ever need help, give us a holler or reach out to our official Motorola community page: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en - Mike MotorolaMobility

  • Rated 4 out of 5 stars

    aaaanggggg65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall phone quality. I would recommend this phone over a Samsung any day of the week. Have had several of the Moto phones and the lifespan of this phone is a star5. The previous Samsung phones I have purchased didn't last a third of the time my Motorola phone purchases have lasted.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the recommendation, angg. We're truly glad to hear your positive feedback. If you're interested, check our Moto E community here:https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. Thanks again for being so awesome! - Mike MotorolaMobility

  • Rated 4 out of 5 stars

    Low cost prepaid phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good low cost prepaid phone. I had purchased a different brand and wasn't able to use extended memory for applications but the Moto E let you configure the extended memory to use for apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great value for money. I would buy this again

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product good quality good price product as explained.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera show real good battery last long good quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many new extra steps . Liked my old motto phone better. Cannot figure why this phone is Soo touch sensitive. Phone would have worked better if the Best Buy associate activated it properly. It was a headache for an elderly 75 yrs. Person to activate and load contacts and messaging and the phone programs itself.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing our products, Kaytwo. If you ever need help, please don't hesitate to contact us at supportforums@motorola.com. We're always there to help. - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Very satisfied with this phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone 2 weeks ago as an upgrade from my Moto G4 Play for Verizon Prepaid. I absolutely love this phone!!! I bought 4 more of the same phone for the other lines on my family account, and everyone is happy with the upgrade. I almost didn't choose this phone because of some negative reviews I saw online that complained about the sound of calls as you listen directly through the speaker at the top of the phone. However, after the first day, these phones all lost that issue (must have been a software update), and now the speakers (both at-ear and speaker phone) have amazing sound in all 5 phones! I highly recommend this amazingly inexpensive yet highly functional and enjoyable phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone at a decent price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone for the sale price of $80. So far I like it, although it's very different than my Galaxy J7. It's taking some time to figure it out. Some of the features are better than my last phone, and some are more difficult to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    nice clear phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice size for playing my games and watching netflix. its alittle different than the small lg I had so it took alittle time to go thru everything and thank goodness the representative transfer files & photos & contacts. Very helpful

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, Pannysmom. We're delighted to hear that you're happy with your purchase. Glad that you had a smooth transaction with BestBuy. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice phone. It is very clear to hear conversations. Its bigger then i thought but no by much. My better half is trying to get use to it, they have always had flip phones so its a challenge and slowly getting there. Havent tried the camera yet

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CajsLilBear, we are so happy to hear you choose Moto E. If you're interested, we'd like to hear your story and share it with other users on our official Motorola community page: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Great 32gb phone for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 66 year old mother who has never used a smartphone before this. There was a huge learning curve but now she is using YouTube, Text, Email and just about every app she downloads media from. Used a small SD card to expand her downloads.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Affordable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a quality device at an affordable price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Marin, Glad that you gave us 4 stars and you're satisfied with the phone's price. If you're interested, we'd like to hear your story and share it with other Moto E users here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter phone for my sons first phone.This phone has most of the features he needs (wants),without breaking my bank account.The camera is better than expected so he can post his pictures on facebook,and his calls come in clearly on the rare occasion I get one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice, especially for price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone, especially for the price. Bought for my wife, that appreciates simplicity, (not tech savvy). I added her personal protective case, and ring tone to it, and she's a happy phone shopper!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good price on a nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Verizon Prepaid Moto e for my husband for Christmas. It is taking him a little time to get used to the differences between it and his own phone. Overall, I think he really likes it. It is a comfortable size to hold and has a nice screen size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not fast enough for video streaming and spotify

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s slow on multitasking and you have to wait for response in some apps

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for your feedback, CarlosMonsi. We're sorry to know that you're experiencing slowness on your Moto E phone. We stand by our phones and this is something we want to take a look at. Please email us at supportforums@motorola.com to further assist you. Kindly use Subject: Retailer_your issue (e.g BestBuy_Slow) on your email or give this link, we'll surely help you from there. -Mitch MotorolaMobility