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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 141 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the Moto e 32GB's price, camera quality, battery life, and ease of use. Many appreciate its ample storage and comfortable screen size. However, some users experienced issues with the phone's processing speed and text messaging functionality. Overall, the positive feedback on several key features outweighs the negative comments regarding performance and texting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 141 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's a good value for the price Didn't have to break the bank getting it. Love the new phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks so much for this wonderful review, Diva. Glad that you're satisfied with the phone's features and price. If you're interested, you may want to check our official community page of Moto E owners here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Ehhh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moe expensive then the unlocked version. That said, verizon is quality service and coverage. No complaints overall.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Descent phone just dont forget its prepaid so you cant have a 30 day gap without applying a card or you wont be able to use you phone whenyou do buy a refill card.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Luvelectronics, Thank you for purchasing this phone and we appreciate your feedback. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good enough

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color, most time my phone would drop and I would not see no problem with phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Fitpro, We appreciate you taking your time to give us very positive feedback and we're happy that you're satisfied with the phone's features. If you have some time, you may want to take a look at our Moto E community here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. We would love to have you there. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson for Christmas but gave it to him early he is very happy with it very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone for the Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price! You cant beat it. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing and highly recommending this phone, GreatCables. Glad that you gave us a very positive rating and you're satisfied with the phone's price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted my niece with this phone for Christmas. She love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson for Christmas and he doesn’t put it down. Plays all his games on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone for the money on verizon prepaid. I own several and they have all been good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it for my wife, she loves it so much. To this day she's still raving about it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Eddie, we're glad that your wife appreciate our phone. We’re so lucky to have customers like you! If you're interested, we'd like to hear your story and share it with other users here:https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the phone but there are constant updates everyday which are annoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto e 32GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my last Motorola Verizon Prepaid - the battery died.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Anderson, Thanks for the positive review! Glad that you choose this phone. If you have questions or need help with your device, you may reach out to us at our E community here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. Love to hear your story. -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Greatservice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great l will use it again. I will recommend it to all my friends

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the recommendation, John. Your support is much appreciated. If you ever need help, give us a holler or reach out to our Moto E online community: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. Thanks again for being so awesome! - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect first phone for a eight year old. Long charge time.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bummed, Thank you for choosing us and for giving us a very positive rating. We're happy that you're satisfied with the phone's features. If you're interested, we'd like to hear your story and share it with other Moto E users here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. We love to hear you from there. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    MotoE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and, so far, reliable. Nice formating.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for this positive review, 9876Asteroid. We're happy that you're satisfied with your purchase. We'd like to hear your story and share it with the Moto E community: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. We love to hear you from there. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Active 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it . Its Small , nice not too fancy not too sporty .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KayT, We are so thankful for giving us a positive rating! Glad that you bought one of our phones! If you're interested, we'd like to hear your story and share it with other E users here: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en. Love to hear from you there. -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Economically Classy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. It is more than I expected. Worth the money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Must be knowledgable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deleting things is a pain. In the process of figuring it out I broke 3 glass screen protectors. Technological knowledge needed

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Rammers, sorry to hear this report. We're happy to work with you on any issues. Please email us at [email protected] at any time. Thanks.- Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Phone case phone review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone but could use a free case for price..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to give your feedback, Mccurry. We really appreciate it. If you ever need help, give us a holler or reach out to our Moto E online community: https://forums.lenovo.com/t5/moto-e-2020/bd-p/moto_e_2020_en - Mike MotorolaMobility

  • Rated 2 out of 5 stars

    Don’t buy online

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 phones online and neither of them worked correctly .. I had to take both back to the store and do a return and then purchase a new phone .. so frustrating and a waste of time .. I do not recommend purchasing phones online because of all the trouble and mess we had to go through to get a working phone

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jblis, This should not happen as we always want your device to work as it should and we're sorry for the online purchase experience. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to [email protected]. We'll be there to help. -Mitch MotorolaMobility

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