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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 130 reviews

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63%
would recommend
to a friend

Customers are saying

Customers highly value the 2 V with 8GB Memory Prepaid Cell Phone's ease of use, affordability, and camera quality. Many appreciate its user-friendly interface and long battery life, finding it suitable for various needs. However, some users express concerns regarding the limited memory and storage capacity, occasionally experiencing performance issues. The phone's features are also noted, with some users finding them surprisingly comprehensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 130 reviews
  • Rated 3 out of 5 stars

    Exclusive model with two speakers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone was purchased a long time ago. There are no complaints about the phone, it looks good. but a claim to the best buy store and the verizon operator. the phone cannot be switched on; it requires a 16-digit unlock code. verizon cannot help they do not see it in the database. the phone is not stitched. he's just a brick. help send the code to me. in the photo box wi fi is prohibited. the phone cannot even be used as a tablet. bad buy ( help imei 359019094475966 Barcode 899359019094475966

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple phone for light use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, this phone is not for your everyday internet + app usage. It’s a good phone for calls + texting. I purchased it to use for work because with my job, our team communicates via group messaging & I was tired of pulling out my iPhone XS (didn’t want to damage it as I fulfill orders + deliveries). It lags when you connect to the internet —- as it should since it’s a basic smart phone. Don’t expect any thrills there. I am happy with my purchase — the phone is serving its purpose for me. This is literally a second line of communication for me. Oh, do understand that the touch screen can be slightly unresponsive sometimes or even super sensitive. If you do buy via Best But website - be sure they scan the barcode on the package . They didn’t do mine so I couldn’t activate it. Luckily I lived near a store and traded it in for a new one. Pros: Connects to internet Has Google Play Easy operating system to navigate Texting Call usage Cons: Slow response when clicking in and out of apps. Touch screen may be sensitive at times Slow moving • great for texting and phone calls. Overall: I’m cool with my purchase. Glad I got it!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone but you can't get past the activation screen you have to have service with Verizon which sucks but I managed to get past the activation screen in customer service without paying for a plan that's why I gave it three stars and plus the phone is locked to locked meaning that you can't use the phone on a different carrier like if you wanted to use a different SIM card from a different carrier it won't work unless you get service with Verizon or pay the $50 unlock fee also got this phone on a discount it was on sale so yeah seems like 30 bucks phone is regular $70 so yeah I don't really recommend this phone if you plan on using the phone on a different carrier but the plans but they offer pretty good on Verizon itss a 50/50 I do recommend this phone for people who are interested in prepaid service

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for sharing. We appreciate your feedback. NokiaMobileprofile1

  • Cons mentioned:
    Speed, Storage

    Rated 4 out of 5 stars

    Great Phone for Calling/texting

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great for calling and texting as it scans and ignores VoIP calls that are scams but if using it for playing games or using high usage apps its terrible and very slow not to mention after google play updates everything u done have a lot of storage left

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for your review! Yes, this device is great for basic every day uses like you mention. For higher speeds and performance we do suggest jumping up to higher models. NokiaMobileprofile1

  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Disappointing Product from Nokia

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two Nokia 2V cell phones to use with Verizon Prepaid. The first instrument set up very easy and works great it's a 4. The second instrument set up equally as well but it has issues. It kept reporting there is no SIM card. Getting the SIM card out of its holder is no easy task and unfortunately I damaged the holder. Scratch that phone due to my lack of knowledge and skills. The remaining Nokia 2V shows great Verizon coverage 4G with 4 bars. Awesome, this is why I bought the phone is to evaluate the Verizon's coverage in my area. It's a great phone for its price. It made me sorry I broke the other one. The Nokia 2V is good phone, nothing fancy, but a phone one can rely upon for communications. Don't expect to do much in the way of apps with this phone because off the shelf nearly 10 gigabytes of the 16 are used up. I put a 64 gigabyte SD card in our Nokia 2V so we'll see how that works out. But wait, there's more I have a report on the Nokia 3V I'll do separately. In good conscience I couldn't say to a family member, friend or complete stranger this would be a good buy. It's like a box of chocolates, you never know what you're going to get.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    So far, I am not crazy about this phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not compatible with my favorite Bluetooth nor is it easy to use as a telephone, my ear seems to make the volume go down for some reason and people keep telling me to speak up, they can't hear me either. Plus, it has some crazy things that keep popping up like telling me to click on something because ? is overheating which I have yet to figure out. I still need to crack open the manual I suppose but so far, so good. Although, some good points are I am able to get good audio for my videos and decent pictures. There are some good things about it so I am hoping it's just more of a learning curve and we will soon be best of friends.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi Cookster,
      Thanks for sharing and giving us the chance to offer assistance!
      Please connect with Nokia Mobile Care through this link: https://www.nokia.com/phones/en_us/support/
      They're available 24/7 and can give you some guidance on how to get the most out of your device, and how to navigate issues like the ones you may have encountered. NokiaMobileprofile1

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good phone if you do not use a lot of apps. The picture quality is great and the device is easy to use. The one downside is the memory. It's only 8gb. So a micro SD is highly recommended.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thank you for sharing your thoughts, Annie! We appreciate your feedback and recommendation to others :) NokiaMobileprofile1

  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it had more ram, this device would be a bang for the buck. But having more than one application open really slows this phone down.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for your feedback, Beto. We appreciate your time. NokiaMobileprofile1

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Decent IntroPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone to give as a gift to a family member as I do every year. After doing research on it and seeing my family use it, it serves the purpose for only basic tasks. This phone is good for the light user of a young child or that of an adult, but not for people of my generation. If you are in high school or older, I'd stick with mid to higher end phones for your daily needs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Features, Price

    Rated 4 out of 5 stars

    Great prepaid phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for an awesome prepaid phone. Has all the bells and whistles!

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thank you! That's what we were aiming for! NokiaMobileprofile1

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Memory, Speed

    Rated 1 out of 5 stars

    Slow phone not very much memory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on this phone is awesome. But everything else is horrible. It doesn’t have much memory and is slow . Always have to delete apps to fit anymore . Camera isn’t that good . The phone is really slick on the back and you will drop it very easily

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thank you for your feedback, China. NokiaMobileprofile1

  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Don't purchase if this will be your primary phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband initially purchased this phone for himself but the phone kept freezing. When his phone would ring the screen would freeze for a few seconds because he was able to answer the call. But this phone is purfect for children who will only use the phone to watch YouTube videos and play games.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi Empress,
      Thank you for your review. NokiaMobileprofile1

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nokia 2 v

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I had bought the Motorola e5 prior to this phone it's supposed to have more storage than the Nokia. But the Nokia is much user friendlier and way quicker. I can specify what apps I want to save into the phone or external storage card (by becoming a builder) but this phone responds way better. And it was way cheaper than the Motorola. Nokia hasn't ceased to impress me. And for the price it's totally worth it!

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for the review, Ares! We're thrilled that you're enjoying your Nokia 2 V! Have a great day! NokiaMobileprofile1

  • Cons mentioned:
    Memory

    Rated 5 out of 5 stars

    So far so good, am receiving calls with no drops..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s to replace my ATT cell phone which suddenly has developed problems with reception, I went with a pre-paid phone to cut costs during trial, and so far, to my surprise, Verizon is actually getting good reception. Had Verizon before, which was why I was on ATT...the phone/OS does take some getting used to, and to be honest, the 8gb memory is way too little, but for a trial, it’s fine, if the service works out I can upgrade the phone and phase out the old one....

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      That's great! We appreciate the 5 stars as well as your thoughtful feedback. Thanks! NokiaMobileprofile1

  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    voice calls have noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    internal storage is small. Camera is better than the Samsung J1. the only problem i have is on calls, the receiver hears periodic beeps. I can duplicate this with recording a voice mail for myself and playing it back. If you use it for txt or just a little browsing online, it works fine. If you use it for calls, the receiver can be annoyed. I've contacted Nokia Support but they would want me to send in the phone for repair which means no phone for 7+ days which is impossible since smart phone are a part of our daily lives.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi there!
      Thanks for sharing. We highly suggest taking Nokia Mobile Care’s advice. If not, have you considered troubleshooting with them via chat? You can do so 24/7 https://www.nokia.com/phones/en_us/support/ NokiaMobileprofile1

  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Great entry level phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son since his phone had a major cracked screen. A little laggy but not to bad, it should work for a little while.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for your review, Jeremy! NokiaMobileprofile1

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Mr. Dragon

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, large enough screen lasts long battery long time with game play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a quick phone on the go. Fast, little quirky sometimes but good for internet and hotspot

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks, Ozzie! We're glad it meets your needs. NokiaMobileprofile1

  • Rated 3 out of 5 stars

    Good value for low price, better than Moto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At $69.00, a good value. It has limitations. Does the basics, phone, photos, web streaming, voice to text (not consistently though), voice to text sometimes doesn't work, if not on wi-fi. Can use the $10.00 wired headset with it, so that is good. Moto, had a lot of problems, and I had to replace it with this one, because, yes, I threw it across the room when it consistently went into a mode that caused incoming calls to be in-audible for some reason. The Nokia works well for the money, I would recommend it over Moto for the same price any day!

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi there,
      Thanks for sharing! We're glad that your Nokia device is working well for you and isn't causing you to throw it across the room like that old Moto ;) NokiaMobileprofile1

  • Rated 3 out of 5 stars

    Great in a pinch, but not suitable as an everyday

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this phone as a temp while my wife was waiting on a warranty replacement from Google, it kept us in touch so we were thankful it was an option, but it wouldn't recieve texts and it has virtually no space. After installing fb messenger it told her delete something to install another small app. And of course you can't delete any preinstalled apps so it's effectively a 1 or 2 app phone. We're taking it back now that she got her phone In.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for the constructive feedback, DevL. We're always looking for ways to improve our phones, and our customers' opinions are incredibly important to us. Have a great day! NokiaMobileprofile1

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