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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 145 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the Samsung Galaxy A01's ease of use, phone quality, screen size, and price. Many appreciate its user-friendliness and consider it a good value for the money, particularly highlighting the screen size and overall quality. However, customers are negative about the limited memory and storage capacity, with several noting that the available space fills up quickly. The small memory is frequently cited as a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 145 reviews
  • Rated 5 out of 5 stars

    More than I expected. Very nice phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Thank you. I will recommend, very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small phone clear as can be. I do recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this phone. No problem setting up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like the size of the phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to get it set up, overall OK, hard getting email address installed

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MsPretty, thank you for taking time out of your busy day to leave feedback on this phone! ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Not good for streaming video

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for a basic smart phone. Not the best for streaming video.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with it it was a phone for my grandson

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    Too little memory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware you cannot use extended memory for apps so you run out of phone memory before you get all you apps loaded. Returned for store and bought a Moto e that let you configure extended memory for apps

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken / wouldn't take it back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone on December 8th for a Christmas gift. They day after we tried to activate the phone on my grandparents account with no luck. Spend the entire 26th with version and go no where. We went to the store on the 27th and same thing after 11hrs! They even put in new sim cards and nothing worked. I took the phone back to bestbuy and they wouldn't take it back. They even wanted to charge me to switch it out with a new one. Completely unhappy with the phone and service from bestbuy. Verizon wireless was amazing! They felt so bad that they gave us the same phone at half of bestbuy price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cell phone purchase review.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE gentlemen in the phone department sold me new 5g phone but did not program it for me and I had to take it to the company store to be programed to keep my existing phone number.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung Galaxy A01/Member#4938252661

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does not function as described. Fails to connect to internet and wifi. Returning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    el

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I knew all the agents who were responsible for the oversight and final production of this phone, you must think all Americans are stupid. You know God said in the book there will be a restoration of all things one day amen. by: el strong andrew. THE SUPREAM Law of the Land...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was terrible! It continuously dropped calls, then the next minute I was getting an error message saying no mobile network or not registered on a mobile network?? I wasn't able to get on the internet while I was on the phone either. My opinion, not a good phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Seems really cheaply made and isnt as big as adver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems cheaply made. Sound not good. Screen is smaller than advertised. But the worst experience was the LACK OF customer service at the store

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not that good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not good ..........................................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone hardly worked at all. Bought for my father, and he reported he could barely get it to function half the time, and it would just randomly turn off and on. Finally got so frustrated we just threw it in the garbage and went and got him an iPhone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Help parts missing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm going to bring back has not been used Difficult for Sim card insert No tool provided and no charger with phone Box had been opened ..I just had no time To return phone will this be a issue to return

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy A01 was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my daughter. Went to have it initiated and found out that the SIM card was damaged and would not work. Returned it for an A11.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy A01 was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Rated 1 out of 5 stars

    Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not happy with my experience. I feel like I was given the 'bait and switch'. Don't know when I'll buy anything from Best Buys again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, the storage was full before I even put my stuff on it, it won't hold a signal anywhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refuses to easily connect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid this company. They do not honor their products or cards and refused to help when I had an issue.

    No, I would not recommend this to a friend
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