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Customer Ratings & Reviews

Your price for this item is $35.99
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Customer reviews

Rating 4.2 out of 5 stars with 126 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.0 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers commend the Galaxy A02 for its ease of use, attractive price point, and good camera quality. Positive feedback also highlights the screen size and battery life as strong points, with many appreciating the ample storage options. The phone's features are also frequently praised, particularly given its affordability. Overall, customer reviews paint a picture of a well-received budget-friendly phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 126 reviews
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was excellent even the person that sold it to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and excellent service from the staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. The salesperson did a great job helping me set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! I totally recommend this phone. Must buy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and to set up. Have gotten used to it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Would recommend to anybody looking to get a new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre paid

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone thats gets good service in all deadzone areas

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    It’s ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow sluggish but can’t really be too hard on. Get what you pay for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone if you are low on funds. Terrible camera, decent signal connectivity.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Updated already

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last as long as I wanted. It died before it's time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is ok. The purchase was for my granddaughter she is happy

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Smh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not fast Not a good upgrade very slow not impressive

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. We would love to gt more information to improve your experience with the Galaxy A02. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 2 out of 5 stars

    Not a good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very slow with loading, the screen keep jumping also the battery life is bad, guess you get what you pay for

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There!

      Thank you for purchasing Samsung Galaxy A02 and leaving a review here. We sincerely apologize that your device is loading very slowly, and the screen kept jumping. We at Samsung only want our customers' best welfares while using our products. Let me help. Here's the troubleshooting link on how to keep your Galaxy phone from slowing down:
      https://www.samsung.com/us/support/answer/ANS00078985/

      Another link on how to adjust your device display settings:
      https://www.samsung.com/us/support/answer/ANS00079034/

      Here's the link on how you can optimize the battery life of your Galaxy device:
      https://www.samsung.com/us/support/galaxy-battery/optimization/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144239446

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 2 out of 5 stars

    Don't buy unless you are 100% activating it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's wifi locked unless you activate it with verizon. Very Dumb. AT&T Version does not do this. Returned it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung galaxy a02

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is okay not very loud features with the phone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as described

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't an unlocked phone as described so i had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i discovered the phone had a crack in the screen, when i arrived home, from the store. i returned to the store a few days later and they questioned my return, stating they would never have sold me a cracked phone. they did not exchange. very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is slow, not as responsive as my two year older phone. Also seems to drop calls. I wish I hadn't purchased this phone to save money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BeardedTechEDGuy!

      We appreciate you leaving a note of review here. Your thoughts greatly matters to us. We apologize though that you to find your phone slow and seems to drop calls, too. To help you with this, please check this link on how to keep your phone from slowing down:
      https://www.samsung.com/us/support/answer/ANS00078985/

      Another link to guide you on few appropriate troubleshooting methods regarding dropped calls:
      https://www.samsung.com/us/support/troubleshooting/TSG01001240/

      For additional assistance, I’m including the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3.Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144132766

      Thank you so much.

      -Rems Samsung

  • Rated 1 out of 5 stars

    Michael Watson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well never buy from you again extremely unhappy dont bother me again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first phone upgrade since the Galaxy S4... For me this phone is amazing and it is relatively close to what I've had for so many years. Easy to navigate. I would recomend.

    I would recommend this to a friend
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