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Customer Ratings & Reviews

Verizon - Verizon GizmoWatch Smartwatch Verizon Wireless - Black with Blue Band-Angle_Standard

Customer rating

Rating 4.4 out of 5 stars with 59 reviews

  • 20%
92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 59 Reviews
  • Rating: 4 out of 5 stars

    Great Product for non-aquatic kids

    Posted
    BenW
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    GizmoWatch is a great product. I'd recommend it to a friend. The watchband needs to be replaced as it's pretty flimsy but the good news is the band is a standard size and only costs about $5-10 to replace. That being said this watch is NOT waterproof. I bought the previous version of this product used and it completely died after being placed in a bag with a wet towel. This latest version survived a jump into a chlorinated pool but the speaker is pretty degraded now. You can still have a conversation but the clarity of the words are heavily degraded. My guess is the water gets stuck inside and effects vibration of the speaker diaphragm... I keep hoping it'll improve but I'm not holding my breath. So, buy at your own peril if your kid is a water baby like mine. Other than that it works great, allows you to keep track of and stay in contact with your kids very effectively with only a $5/mo fee increase through Verizon. Water proof wise it seems to be improving by generation but you still need to have your kids be careful with it. Texting feature is also really neat but texts have to go through the GozmoHub app which isn't quite as convenient as normal texts but does allow you to control who can and cannot send text messages to your child.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    NOT READY FOR PRIMETIME -- NO SUPPORT!

    Posted
    DeeLJay
    • My Best Buy® MemberMember

    As unbelievable as it seems... REPLACEMENT CHARGERS ARE NOT AVAILABLE FOR THIS PRODUCT. Yes, you read that right. The charger that this phone uses is a proprietary design. There are no compatible 3rd party replacements and the chargers only come bundled with new watches. If you lose your charger YOU HAVE TO BUY A NEW WATCH. Skeptical? Here's a quote from the thread about this on the Verizon support website: "You will need to purchase a new watch. The charger only comes with the watch its self. I truly apologize for any inconvenience this has caused." https://community.verizonwireless.com/message/1629604#1629604 Clearly this is not a phone for early adopters. It's a shame, the phone itself is very kid-friendly. But I can't recommend this product until this insane oversight is rectified.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    AWESOME!

    Posted
    Goob
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this for my 6 year old son. It's perfect for our needs! No games on the phone (although, to be fair, it has a step counter and a jump counter)! It has GPS, allows phone calls to/from the people you put on the contact list (no telemarketers, or anyone else you don't want calling). It also allows texts, but they have to go thru the Gizmo app (only Mom and Dad are going to do this with him)--texts are selected on the watch from a bank of messages. Anyway, the Gizmo is really amazing and perfect for our purposes. My son has literally been calling me from his room when he wakes up, calls me from the basement, etc--he's so excited to have it and loves that he can call me from his friends house. I also love that I can call him and tell him it's time for him to come home too--instead of having neighbors relay the message to him. Definitely a winner!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Watch that has trouble with kids

    Posted
    BrianG
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the functionality of this watch and so does my daughter. If let’s us communicate with her, and know where she is without giving her a phone. The watch band isn’t the best, but it was easy to find a better replacement on the internet. The biggest issue is that the glass watch face sits above the bevel. That leaves the glass in a vulnerable place. We found that out when our daughter, being a kid, broke the face on the second day. Nobody replaces the glass. So, the watch has to be replaced if the glass breaks. Make sure you get a replacement plan if you get this watch. I’d recommend this watch, with that in mind.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice for kids with some limitations

    Posted
    LarkBea
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Pros: Great way to stay in contact with my grandchild and cool design that he likes wearing. Kid-friendly operation. Cons: As others have mentioned, it's ridiculous that you have to buy a new watch to get another charger for it. And the design puts the watch face in a vulnerable position to break. So while a nice product, probably not totally ready for prime time. Wish the recommendation button had a "with reservations" or neutral opinion options. So yeah, recommended as long as people are well aware of the limitations.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Never made it out of the store

    Posted
    Ben25
    • Verified PurchaserVerified Purchase

    I was excited to purchase this from my local best buy for my 9 yr old so i could keep tabs on him at camp and other activities. However the one we purchased never would boot past the home screen. The best buy representative tried for over and hour ,kudos to him, and even reached out to tech support and finally it was deemed faulty. Unfortunately it was the only one in stock and our other location had none in stock. Our money was refunded instantly and for that i give best buy 5 stars. I was given the option for them to order another for us to try and havent made up my mind if we will try a second gizmo or go a different route.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great concept -needs updates

    Posted
    Elopez9
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really love the concept of this watch, however it would be nice to to have an option for wireless Bluetooth for wireless EarPods when you want to have a private conversation with your child rather than always on speaker. Also, if it had a camera for video calling it would be a plus, like other kids watches carried by other carriers. As for the actual watch everything is ok aside from a few dropped calls at certain locations, where I am sure it’s a problem with Verizon reception not the actual watch.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Much better than the Gizmo Gadget!

    Posted
    Kupoo69
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought these as an upgrade to my Gizmo Gadget and so far it has not disappointed. Changing settings, adding todo's and contacts is so much faster. In the old version it would take quite a bit for every change which was bit of nuisance. I do also like that they finally added real time tracking which is a nice plus. Just make sure if your upgrading from the old devices to reset or delete them first from the app. It will save you a lot of trouble linking them to the app!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Peace of mind

    Posted
    Missy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Just got this, set it up last night and we couldn’t be happier! I read all of the reviews and I’m sure it’s not perfect, by any means but it’s perfect for us! I can communicate with my child and track their whereabouts. You can silence it during school hours but still text or call in case of emergency and you know exactly who’s calling your child because it’s all through the app on the parents phone. No worrying about internet use or random strangers calling your kid. So very happy!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    DON'T BUY THIS DEVICE!!

    Posted
    Carebear
    • My Best Buy® Elite Plus MemberElite Plus Member

    If you are looking for a smart watch for your kids this model should not be it! Verizon has no support for the device and there is no one that has a replacement charger available should you need one. LG is completly clueless as well for support, 45 minutes on the phone with them and told to call back Verizon. So disappointing for the money that you can't get any help from the carrier or the manufacturer.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great for starter

    Posted
    PatsyPeez
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Let’s me start off by saying got this for my 10 year old son who plays outside and I wanted to know where’s he’s at all times but not ready for a phone... so the concept would be great, If Verizon would fix the reception problems meaning calls worked and not so many drop calls, the gps awesome and texting feature awesome. No wondering if they are on internet or who’s calling cus you control all that.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far so good...

    Posted
    spryor
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After deliberating for the past 2 years we finally sprang for a smartwatch to help communicate with our 11yo as well as increase safety for when she may have to be without us a short while. So far the set up and interface are all very user friendly, Verizon’s customer service has been excellent as usual, and we only need to customize with a more girl-friendly band. Overall a solid choice for our needs as far as we can tell.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Band Broke less than 2 months after purchase

    Posted
    Opie1616
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Does a nice job providing communication with & location of 10 yo. Best to charge it every night for full day's use the following day. The band breaking before hitting the 2 month mark is disappointing. Just superglued it together hoping that fix will hold. Pic shows where end superglued back to the band.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great kids watch

    Posted
    Supertech
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My son really loves his Gizmowatch, since he is only 7 and I didn't really want to buy him a real phone the watch was a perfect alternative to that issue. With the build in GPS I can always see where he is while in school, he can call and text me through the special app only with the limit 5 contact's I can add. He feels comfortable with it and it will teach him responsibility for a real phone in the future years to come...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great way to connect with kids

    Posted
    DaNabors
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is proving to be a great way to connect with my kids. They are too young for phones, but this gives them the ability to feel in control of communication while letting parents monitor and control what is going on. I did change the bands on the watches though. This was great for being able to personalize them for my boys.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Perfect starter phone

    Posted
    Eagles
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    If your child wants, need, a phone this is the best thing. Less cost per month and easy to use. My 10yo didn't even want a phone, didn't think he could take care of it. He loves his gizmo and takes care of it. I am knocking of a star because the exclusivity of the charger. It can't be replaced, so take care of it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for adventurous kid

    Posted
    angiebshoppin
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love love love this watch for my 8yr old. We live in a great neighborhood and boys like to roam around. It’s nice for him to learn the responsibility of calling to check in. So far we haven’t had to track him with the gps but have tested for accuracy and it’s right on point.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great watch!

    Posted
    BeccaG
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We purchased this watch for our 10 year old grandson. His parents did not want him to have a phone yet so this was a great compromise! He is able to call and text us and it also tracks his steps and location. He loves it!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great watch for kids

    Posted
    TeTe
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great watch for kids. Love how easy to use. The only bad thing is the band is horrible. Cheap/small plastic. My son is 8 and it wouldn't fit his wrist. Good news you can easily replace it with standard 20mm watch band.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Exceeded expectations!

    Posted
    Havok
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The GizmoWatch has great parental features and features that our daughter loves. We always know where she is and can control who she talks or texts to. It's kid friendly, but also gives parents peace of mind.

    I would recommend this to a friend