Customers have good things to say about the Bluetooth Audio System's sound quality, ease of use, and design, with many praising its retro aesthetic and Bluetooth connectivity. However, some customers experienced issues with the record player function, reporting skipping and other playback problems. The size of the unit was also noted by some as larger than anticipated. Overall, the positive feedback on sound and ease of use is balanced by concerns about the record player's reliability.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 83 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great Christmas gift!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gift for my mother who is stuck on lock down for almost a year now, her old one broke so this has been very special for her. While she can't have visitors she can at least listen to her records and Christmas tapes, this has given her joy. I have heard it playing in the background during phone calls and the sound quality is excellent, she is 93 and was able to figure out all the functions this has, thank you so much for the perfect Christmas present!
I would recommend this to a friend
Rated 5 out of 5 stars
Nice equipment
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really nice so far with no issues . Bought it for daughter bday and she's very happy so far !
This review is from Victrola - Bluetooth Audio System - Gray
I would recommend this to a friend
Pros mentioned:
Bluetooth, Design
Rated 3 out of 5 stars
It’s cool.
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s cool. The volume isn’t as loud as I was hoping for but it works fine & it’s aesthetically pleasing. Haven’t tried the tape & cd but Bluetooth connect easy and records play well too.
I would recommend this to a friend
Cons mentioned:
Record player function
Rated 1 out of 5 stars
System skips
|
|
Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I paid $219.00 for the victrola audio system. Was super excited! I purchased 5 brand new albums at the same time! Got it home unpacked it felt like a gitty little school girl. Followed all the directions , this is NOT my 1st record player i grew up with one in our house. I opened my brand new albums put the 1st one on it skipped didnt even make it through the 1st song. Thought it was a fluke i tried a different one. Same thing.. i took the player back for an exchange. Yep same problem! Im now stuck with a $200 product that cant be used. Ive changed the needle, the player is level , on a flat hard surface. Ive also tried moving it to other surfaces same out come. I come back to Best Buy ( i cant return or exchange i missed the window) so the geek guy tells me its a known problem with these models and the skipping, something about the weight of the arm! Yep now im really upset! They know of the problem and still sell the product with no solution. So now im stuck, waisted my money.
This review is from Victrola - Bluetooth Audio System - Gold/Brown/Black
No, I would not recommend this to a friend
Brand response from Victrola team
Posted .
Thank you for sharing your experience, and we're truly sorry to hear about the challenges you've faced with your Victrola audio system. We'd like to clarify that skipping is not a known issue with our models, and your experience is certainly not typical. We want to make sure your system is working properly and that you can fully enjoy your albums.
Our customer service team is here to help resolve this for you. Please reach out to us at [email protected], and we’ll assist you in troubleshooting or finding a solution. We’re committed to ensuring your satisfaction and appreciate the opportunity to make things right! - The Victrola Team
Pros mentioned:
Design, Sound quality
Rated 5 out of 5 stars
Nostalgic sound quality
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Mother and father-in-law loved this gift. They said it was easy to setup and use and has great sound quality. Looks great too!
This review is from Victrola - Bluetooth Audio System - Gold/Brown/Black
I would recommend this to a friend
Pros mentioned:
Radio, Sound quality
Rated 5 out of 5 stars
Great sound!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased to play our 50+ year old vinyl albums. The sound is great and we use it now everyday. Handy with the radio and CD player too.
This review is from Victrola - Bluetooth Audio System - Gold/Brown/Black
I would recommend this to a friend
Pros mentioned:
Design
Rated 4 out of 5 stars
gift for mom
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got for my mom for Christmas, so I can't give a full review. It is gorgeous to look at. I think my mom will love it. I like the idea the record will fit in it while playing. I can't wait for her to see it and use it.
This review is from Victrola - Bluetooth Audio System - Gold/Brown/Black
I would recommend this to a friend
Pros mentioned:
Bluetooth
Rated 4 out of 5 stars
Good system
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall I rated this product good as an all-in-one system. I bought this for the options for cds, records, Bluetooth, and Fm radio. Sound quality is ok but I was able to connect to other external speakers.
This review is from Victrola - Bluetooth Audio System - Gold/Brown/Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
love it, easy to use
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
i would definitely recommend to others, exactly was one other was purchased for someone else.
it has great clarity.
having trouble opening to use cd though.
I would recommend this to a friend
Rated 1 out of 5 stars
Unsatisfied
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am peeved right now with Best Buy. And let me say I am one of those customers that has purchased a lot. And I’ve never complained about anything. But I’m peeved because I spent the time after reading the reviews to call personally, I have the transcript, to ask an important question to me, which is this semi automatic? Because the reviews on here were saying that that’s not correct that the specifications are incorrect on Best Buy. So I call and spoke to someone and they checked into it and said no it is semi automatic. It’s important to me because of my eyesight. I’ve already tried it out and scratched a record. I think that Best Buy should fix this, considering not only was a lie on there website, but I was also confirmed it with a representative. I just tried calling. I got another country. No one will do anything to make it right. Most likely we’ll just keep the same lie on specifications online. I mean come on. They already have after people have left reviews that it’s not right. Some may think it’s minor that I’m complaining about this, but it was important enough to me to call ….again, because of my eyesight.
This review is from Victrola - Bluetooth Audio System - Gold/Brown/Black
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Worth it
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I couldn’t be happier
It’s beautiful and having one device to play all formats of music is so incredible
The speakers give you a classic tone that was louder than I expected. Great product
I would recommend this to a friend
Rated 4 out of 5 stars
record player
|
|
Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new vinyl; the tape and CD player it works great and I love the vintage look.
This review is from Victrola - Bluetooth Audio System - Gold/Brown/Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Quality Quality
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are looking for a record player with that old school look and modern up to date features this is it. Have it wired to the sorround sound system and it truly is a great record player.
This review is from Victrola - Bluetooth Audio System - Gold/Brown/Black
I would recommend this to a friend
Pros mentioned:
Design
Cons mentioned:
Size
Rated 3 out of 5 stars
Damaged, now out of stock
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bigger than expected. Awesome retro look. Delivered with a cracked screen
This review is from Victrola - Bluetooth Audio System - Gray
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Couldn’t be happier
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wow is all have have to say, this sounds better than my beats pill! Plays records seamlessly and easily as a novice it was super easy to pick up. It’s also just a beautiful statement piece
This review is from Victrola - Bluetooth Audio System - Gray
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Dust off those records
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What an amazing decision I have made when I purchased this!! I can listen to all my records regardless of size and it sounds amazing. I am a huge music fan and this player is just perfect to bring back old memories, listen to my dad’s records and just jam with friends and family.
This review is from Victrola - Bluetooth Audio System - Gray
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Excellent product!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for home use and it works excellent. Everything we were looking for, and the 6 in 1 options is perfect.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Music is in the Air
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I originally bought this for my wife as a Christmas gift, but couldn't wait months of having it around so I gifted it to her asap. The quality is amazing. The sound is loud enough to make the whole house (medium sized) enjoyable. I adore this product myself.
This review is from Victrola - Bluetooth Audio System - Gold/Brown/Black
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great phonograph! +
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound is excellent, and I love being able to play old cassette tapes! It also matches the decor in my farmhouse.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Victrola Playet
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I live my new Victoria player. It looks and sounds great. This will be the second one that I have purchased.