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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 83 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers have good things to say about the Bluetooth Audio System's sound quality, ease of use, and design, with many praising its retro aesthetic and Bluetooth connectivity. However, some customers experienced issues with the record player function, reporting skipping and other playback problems. The size of the unit was also noted by some as larger than anticipated. Overall, the positive feedback on sound and ease of use is balanced by concerns about the record player's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 83 reviews
  • Rated 4 out of 5 stars

    Nice!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite it being delivered late, the bf loved it for an anniversary gift. It is a very nice addition to our decor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, sounds just okay.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing everything. The sound is a little hollow but overall its great if you want to save space bit play CDs, vinyl, a cassette player, and have a Bluetooth speaker - its all in one. And its attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact Sweetness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best All-in-one music player. I bought it for the CD and noticed I can play my tapes and records.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It’s great playing my albums again and they sound as great today as they did in the 80’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bennie

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio system and it looks very good. I really needed a turntable and cassette player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a late Christmas present for my daughter. She absolutely loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really neat! Has lot of features and is everything you would need for music enjoyment!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    CD player didn't work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is probably ok if you get one that hasn't already been obviously returned to Best Buy. The CD player does not work. box had holes in it and you can tell it was not the way it was originally sent from the manufacturer by the way it was packaged. will be returning hope they don't box it back up and send it out again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Record player function

    Rated 1 out of 5 stars

    Skips on every record.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This record player is amazing until you get to the last two songs on each side of the record. Then it starts skipping until the record is over. Not sure but worried it's ruining our vinyls. Would not recommend. Cannot find a way to fix or get support.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to play well, one of the speakers does not work but we will be connecting our Bose Revolve with an aux cord so really doesn’t matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turn table

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good for my small apartment don't have no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent excellent excellent excellent excellent e

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and Functional

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first record player and it is fantastic!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Used or damaged

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placed the order online thru Best Buy. Opened the box and the plastic bag was torn. I pulled the stereo out and the turntable came completely off. This was either used or returned as a damage. The box was not damaged. So, that tells me this wasn’t broken during transit. For the record I ordered a new stereo not a refurbished one. Returned it at the Best Buy store. Unfortunately, the didn’t have the same one in stock, however they did have the most recent version, but they weren’t willing to match the price of my return. Which was ok. I will just purchase it somewhere else.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello DGel, We are very sorry to hear about your order issues and will pass along your feedback. victrola

  • Rated 1 out of 5 stars

    dont waste your time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scratched record, skipped, and poor sound quality. Just get the audio Technia

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello KyleS,

      Thank you for your comments and feedback. Please feel free to reach out to us at [email protected] so we may assist you with any issues you are facing. victrola

  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great multi function music player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, extremely pleased with record player, radio, CD player. Have not tried cassette tape. Used blue tooth to stream music from Iphone The sound is really great. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New wave all in one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Play all of music collection.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Musical Reawakening

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Victrola has literally brought music back into my life. The quality of the sound is excellent, and I look forward to playing the records and CD’s I have held on to for decades.

    I would recommend this to a friend
  • Cons mentioned:
    Record player function

    Rated 3 out of 5 stars

    Id get the warranty just in case.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eventually with time the vinyl player gives out and starts playing the record player out of time. Victrola only has a 2 year warranty after the purchase date and they don't authorize any repair or service cneters. So id get the warranty just in case.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Record player function

    Rated 2 out of 5 stars

    Records Skip

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Records skip like crazy- super annoying especially since that’s the main reason I wanted this. I guess I should have done more research because it’s apparently a common issue with these players/this brand. Now I’m past the return window so sort of stuck with it.

    No, I would not recommend this to a friend
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