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Customer Ratings & Reviews

Customer reviews

Rating 3.2 out of 5 stars with 33 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.9 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

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55%would recommend to a friend

Customers are saying

Customers love the Stand for its sturdy build and easy assembly. They appreciate that it matches their office decor and are pleasantly surprised that it comes pre-assembled. However, some customers have expressed concerns about the product's quality, with reports of it falling apart and arriving broken.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 33 reviews
  • Cons mentioned:
    Quality

    Rated 2 out of 5 stars

    Quality on par with the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine for the price. Came pre-assembled except for the legs and the top is already cracking off right out of the box. Will keep because its in the back corner and can be hidden and returns are a hassle. But probably wouldn't re-purchase.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello ElizabethS,,

      Please reach out to [email protected] so we may resolve this for you. victrola

  • Rated 5 out of 5 stars

    Great Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my new turntable that I got for Christmas. Looks wonderful and is very sturdy. Not heavy to move either. Great pick-up. Would recommend if looking for something subtle and clean looking.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken turntable table

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived broken! Top was completely separated from side. Tried to email and call… nothing! Very disappointed!!! I don’t have the energy physically or mentally to haul this to a store for a refund. The shipping box was not in good shape when arrived, so not sure if it is the item that wasn’t made sturdy or broke during shipping.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 2 out of 5 stars

    Look elsewhere

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it out of the packaging carefully and it still came broken and scratched up. Save your money and get something better like IKEA or Wayfair because this is not it.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello MGMR, Please feel free to reach out to [email protected] so we may be able to assist you. victrola

  • Rated 1 out of 5 stars

    DO NOT PURCHASE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is not made well. Fell apart after first week!! Do not purchase very cheaply made!!

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hey TonyaM, We are very sorry to hear about the issue you are facing. We would be happy to assist you. Please reach out to [email protected] with the details of your order and the issue at hand. We look forward to hearing from you. victrola

  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, is sturdy and fits my record player perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 1 out of 5 stars

    The worst product ever sold.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst product I’ve ever received. From any store. Immediately came apart. Glue and finish nails didn’t hold. Naturally I bought this for my 13 yr old daughter and she was recasted when it collapsed under the weight of the record player (same brand) it was designed to sell. Cant believe Best Buy sells this product. Absolute trash.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello SilasB,

      Thank you for your feedback. Please reach out to [email protected] so we may resolve this situation for you. victrola

  • Cons mentioned:
    Quality

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Believe every bad review. Mine literally fell apart as I was taking it it off the box. I was was so impressed that the Victrola turntable that will be delivered tomorrow will be returned without even opening it. A terrible product

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello Keith,

      We are very sorry to hear the issue you are describing. Please reach out to [email protected] so we can assist you. victrola

  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came broken, was supposed to be glued together and nailed together, it came in pieces. If it came with nails that would be one thing, but it came with the nails in place just not nailed together.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello Jessica,

      Please feel free to reach out to [email protected] so we can assist in resolving your issue. victrola

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect table. Light weight and was delivered already put together. No assembly needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this when I started listening to vinyl again. Really great for organizing and keeping albums upright. Highly recommend this.

    I would recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 1 out of 5 stars

    Absolute Junk

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many others, when this arrived it fell to pieces. We returned it and didn’t even try for a replacement. Save your money and get something better than this

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello TheD,

      We would love to assist you and resolve this for you. Please feel free to reach out to [email protected] so we may be able to help you. victrola

  • Rated 5 out of 5 stars

    Cute item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just looking for something small and simple for my son to put his player on. I was surprised it came assembled.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stand Was No Good But Best Buy Handled it Quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our box was not damaged but the stand was completely broken when it was taken out of the box? Best Buy refunded our money very fast and with no problem.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello voyager15,

      We are very sorry you experienced these difficulties. We would be happy to assist you! Please reach out to us at [email protected] so we can move forward towards a resolution for you. We look forward to hearing from you. victrola

  • Rated 5 out of 5 stars

    Record player stand with record storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love it easy to install judt four legs you need to install thars it. I really recommend thid to anyone that has records.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Victrola Stand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came broken twice, had to go into the store three times because it was no reordered correctly. The care center couldn’t help me and the store employees kept messing up. Probably not buying from BB again.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello Kyle,

      Please feel free to reach out to [email protected] so we can assist in resolving your issue. victrola

  • Rated 5 out of 5 stars

    Very sturdy, vintage look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with this purchase, it arrived already assembled which saved tons of time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Classic Look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect fit for my Victrola all in one player. Its classic look reminds me of the furniture I grew up with in the early to mid sixties.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Cabinet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cabinet looks very nice with the stereo that I purchased this was a nice combination

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came “assembled” as soon as we pulled it out of the box it fell apart. Make sure you have wood glue on hand if you purchase this….

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello Angela,

      Please contact us at: [email protected] so we can assist you. victrola

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