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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $999.99

Customer reviews

Rating 4 out of 5 stars with 63 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers commend the Stream Carbon Turntable for its excellent sound quality and ease of use, with many finding the setup process simple, especially for those already using a Sonos system. The turntable's clean and simple design and seamless Sonos integration are also appreciated. However, some customers have experienced connectivity issues. A few customers also feel the product's cost does not match its value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 63 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of setup you've come to expect with Sonos. It took no time to link to my existing Sonos speakers thru the app. The sound of Vinyl with the compatibility of pumping it thru my existing Sonos speakers makes this a great addition to our audio setup. The clarity is superb and I love being able to play vinyl thruought the house now.

    I would recommend this to a friend
  • Pros mentioned:
    Sonos integration, Sound quality

    Rated 5 out of 5 stars

    Decent turntable - benefit is sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this for my son on black friday - build quality is great - and sound is decent but i wouldnt say mindblowing. The real advantage here is that it delivers on the promise of seamless sonos integration - if thats what you’re looking for - its perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sonos integration, Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, quality of sound amazing, and love the bunch with Sonos. Haven’t bought any other players so can’t tell if the price is worth the features & quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to set up. Works well with my Sonos speakers

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    If you miss records

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Id you miss records this is for you. Set up is easy without all of the wires of an old record machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Best, Sonos record player so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This record player has great sound. It hooks very easily through an app to the Sonos system. Once it's hooked to the system, every time you play a disc, it immediately hooks to it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good thought.. poor execution

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre ordered this and was excited to see the capabilities. When it arrived I was excited to get spinning. Victrola app is a complete dumpster fire to set up. Would connect and randomly lose connection to the Sonos speakers when flipping the record. Rendering it unusable and a headache to try to fix each time. Delay is around the Sonos max 2000ms even at minimum setting. Dropping the needle would be so late to the speakers it lost the full feel of playing a record. The idea of this turntable is great.. the actual usage, not so much. Was only able to get through a solid 2 LP’s before making the call to return it. YOU’RE much better off buying a Sonos amp or port and using it with another turntable. Buyer beware.

    No, I would not recommend this to a friend
    • Brand response from Victrola team
      Posted .

      Hello BestGuy,

      We are so sorry to hear that you had this experience, The Victrola Stream has gone through extensive, successful testing on numerous network configurations so your issue is certainly one we take very seriously.

      Please reach out to us directly at +1 877-565-4092 or email victrolastream@victrola.com, we want to better understand your issue and provide you a solution. We look forward to hearing from you. victrola

  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Best player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for someone and got nothing but positive compliments in return. Sound quality is A-1 and great sleek design

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great and easy to setup with Sonos Five 5 BT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to setup with Sonos. Would recommend if you are looking to get into Vinyl this a good option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with SONOS with ETHERNET connection only.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look!! VERY GLITCHY if you elect to do WIFI. Works perfect with the ethernet cable from the turntable into the router. Fortunately, my router was very convenenient to connect to the turntable. The same thing with the SONOS itself. You have to have 1 speaker directly in the router and then all speakers works perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Great idea but lousy execution

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea to have a turntable that connects directly to Sonos systems. Unfortunately, it doesn't connect natively to Sonos, you have to go through a separate Victrola app that is buggy and drops connection at random times, or fails to connect without restarting the app. This makes the seamless connection idea fail half of the time. The turntable itself has a decent tonearm, but the platter and drive mechanism feel cheap - I think this is a $300 turntable with a big premium for native Sonos connectivity (that is janky and cumbersome to use). This was returned a few days ago - kudos to the customer service of Best Buy - they accepted the return without any concerns.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Vinyl & Wireless Audiophile Era

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whats not to love… Vinyl, upgradeable cartridge of endless selections, minus the tube rolling and biasing! This just works. Consistent, impressive sound, detailed and smooth & uncompromising. Get it, you’ll never regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Victrola with SONOS built in

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality turntable! Using it daily with SONOS which is awesome to have a turntable with SONOS built right in. Connects as a music source and plays either through SONOS speakers or through an amp to other sets of speakers!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos stream turntable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turntable has been such a great purchase for my love of music! I love the sound quality and the ability to stream from my Sonos speakers or my hardwired Marshall speaker!!❤️

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great turntable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great turntable, works seamlessly with my Sonos wireless system. Took 10 minutes to put together and connected to Sonos. Back playing albums I’ve kept for 45 years, it’s great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Victrola Stream Carbon turntable is a gamechanger for lovers of vinyl. No longer are you stuck with a sub-par internal turntable speaker, nor do you have to have an elaborate setup of audio devices and cabling. Super easy to set up and pair with Sonos.

    I would recommend this to a friend
  • Pros mentioned:
    Sonos integration

    Rated 2 out of 5 stars

    Happily Unhappy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love this turntable for the integration with Sonos. That being said it often has issues that I have to resolve. I have a great home network, but this thing sometimes just has streaming issues. I also have issues from the manufacturer that are manufacturing defects and was told to return it to Best Buy. I have never encountered a manufacturer that guided me back to Best Buy for cosmetic defects from manufacturing. Not sure I would purchase this again after returning it today while also looking for alternatives.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Your SONOS system will thank you!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and connectivity with Sonos speakers is outstanding. This really is a game changer when considering a turntable to add to your Sonos system of speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I like the carbon fiber. it's pretty

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds pretty good. The app support has some weird stuff goin on though. tbh also why are we doing Bluetooth for vinyl? I use the RCA ports

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible Turntable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turntable plays our records with ultra high sound and wuality. It is an excellent addition to our Sonos System.

    I would recommend this to a friend