Customer Ratings & Reviews
- Model:
- VPT-3000-BSL
- SKU:
- 6517837
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers commend the Stream Carbon Turntable for its excellent sound quality and ease of use, with many finding the setup process simple, especially for those already using a Sonos system. The turntable's clean and simple design and seamless Sonos integration are also appreciated. However, some customers have experienced connectivity issues. A few customers also feel the product's cost does not match its value.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
First Rate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Victrola is amazing. First album played flawlessly. Second, not so much. A quick look at the brief guide that came along with the player solved the problem. It's flawless and fantastic.
I would recommend this to a friend - Pros mentioned:Setup
Couldn’t be happier with the decision to add this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what my home needed. I have other turntables that need to have extra equipment. I placed this on a table, plugged in power, downloaded the Victrola app and my Sonos speaker zones are playing the record on this turntable. Super simple setup if you already have a Sonos system. This is a must buy for any Sonos system for real music lovers!!! Great purchase! Get it!
I would recommend this to a friend - Pros mentioned:Sound quality
Incredible Turntable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This turntable plays our records with ultra high sound and wuality. It is an excellent addition to our Sonos System.
I would recommend this to a friend - Pros mentioned:Design
Horrible Wi-fi / Sonos connection, not recommended
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product looks great, is well constructed, and connected easily to Wi-Fi and my Sonos system. BUT, the signal drops constantly during playback. I have done all the troubleshooting… set audio delay to Max, etc. The turntable is sitting within inches of my router, and I have a professional/commercial grade router. No excuse. I am going to plug in Ethernet connection, which presumably will fix the issue. My recommendation: DO NOT BUY UNLESS YOU CAN CONNECT VIA ETHERNET
No, I would not recommend this to a friendBrand response from Victrola team
Posted .Hello StevenH, We apologize for your experience. Please reach out to [email protected] so we can troubleshoot and resolve this issue for you.
- Cons mentioned:Connectivity
Bad Decision
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to get this connected and it would never connect to my Sonos system. I tried all the troubleshooting procedures I could find online, and they still didn't work. I also had extreme difficulty adjusting the non-skate mechanism. It was either too tight and pulled it off of the record or too loose and went right for the center of the record. Unfortunately, it is past the return period, and I am stuck with a turntable that won't work for me.
No, I would not recommend this to a friendBrand response from Victrola team
Posted .Hey Jorge, we're so sorry to hear you're having connectivity issues with your Stream Carbon. Please reach out to [email protected] and we would be happy to assist you. Thank you! - The Victrola Team
- Pros mentioned:Sound quality
A great turntable that connects to Sonos!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. It connects perfectly to my Sonos system without any extra hardware. Sounds great. Feels high-end.
I would recommend this to a friend - Pros mentioned:Sound quality
Expand your Sonos Sound Ecosystem
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional quality - having a turntable that syncs with my Sonos ecosystem has provided a new depth to my listening experience.
I would recommend this to a friend - Pros mentioned:Sound quality
Nice Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Great quality, very attractive! Highly recommend!
I would recommend this to a friend - Pros mentioned:Sound quality
Great Record Player for Sonos Network
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and easily integrates into the Sonos system. Mine arrived with a broken needle but they had a new one sent out promptly.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome but expensive turntable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing rocks with my Sonos system. No breaks in the feed. It sounds phenomenal.
I would recommend this to a friend - Pros mentioned:Sound quality
Well Built and Great compatibility with Sonos
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid build! Incredible features especially with Sonos products
I would recommend this to a friend Connects to Sonos but Skips Constantly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it connects to Sonos but have yet to be able to play a single song all the way through without it skipping or cutting out.
No, I would not recommend this to a friendBeautiful turntable...if it worked...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was REALLY EXCITED to purchase this turntable to pair with my SONOS. Set up was easy. The turntable itself is beautiful and has good materials...now if I could just get it to connect to the speakers. I saw reviews from others with the same problem and the issue was supposedly fixed. I can get my SONOS to connect to everything else in my place, but not this turntable. Tried all the trouble shooting tips from the manual--no good. Called Victrola and the agents were always busy. Left messages twice and never got a call back. I am going with a different turntable and you should too.
No, I would not recommend this to a friendBrand response from Victrola team
Posted .Hey WhackieZackie, we're so sorry to hear that you're having issues connecting to your Sonos speakers. Our customer support is available M-F 9am-5pm EST, and we strive to get back to all our customers within one business day. You can also reach out to [email protected] with your name and order number so we can escalate your case. Thank you! -The Victrola Team
- Cons mentioned:Price
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it to work with my Sonos system. It skipped constantly no matter how much I adjusted the two meager adjustments available. It also lost signal often. I returned it and would not recommend this turntable, especially for the price.
No, I would not recommend this to a friendBrand response from Victrola team
Posted .Hello Mark,
Please feel free to reach out to assist so we may assist you with a resolution .Please contact us at [email protected] or give us a call at +1 877-553-6079. We look forward to hearing from you so we can get you set up and ready to go!
Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience. It easy for me shopping. It was fast
I would recommend this to a friend- Cons mentioned:Connectivity
"Works" with sonos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Choose anything but this. Connectivity is terrible. Requires its own app.
No, I would not recommend this to a friendBrand response from Victrola team
Posted .Thanks for your feedback. While the app is required for initial setup, it’s a one-time step to get everything connected—after that, you’re free to play your records straight from the turntable with no need to reopen the app. If you ran into issues during setup, our team is here to help and make sure your experience sounds as smooth as it should. Please reach out to [email protected] with any questions.
disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.None of them were what I expected, good finishes but a lot of delay and constant interference.
No, I would not recommend this to a friendBrand response from Victrola team
Posted .Hi Georges, We are very sorry to hear that. Please reach out to us at [email protected] so we can work towards a resolution for you
Not good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High hopes … started with connection issues … wouldn’t find most of my Sonos system … then playback issues … a LOT of skipping even with counterweight adjustment … and dropouts of audio… maybe I got a defective one but with so many issues didn’t want to try another
No, I would not recommend this to a friendBrand response from Victrola team
Posted .Hello Drvik,
We are very sorry to hear you are having some connection issues with your Victrola Stream. We would be happy to assist you with troubleshooting your unit or with a possible replacement. Please reach out to us via email at [email protected] or 1-877-553-6079 so we can get this resolved for you.
Awful sound
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt think it was possible to make my sonos system sound bad. Not only did it sound horrible, but somehow it was able to reconfigure my soundbar and sub which took hours to get working again. Stay away. Truly not worthy of being a sonos branded product.
No, I would not recommend this to a friendBrand response from Victrola team
Posted .Hello Butters, Please feel free to reach out to assist so we may assist you with a resolution .Please contact us at [email protected] or give us a call at +1 877-553-6079 while referencing your review. We would be happy to assist you in figuring our the issue you are facing with your Victrola Stream.. Your feedback is very helpful to our product development team and we are using this feedback for future updates. Thank you for your time and we look forward to hearing from you.
Did not work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work when i got it home….could be an isolated issue though
No, I would not recommend this to a friendBrand response from Victrola team
Posted .Hello Stinkfist, We are very sorry to hear it did not work. We would be happy to assist you in troubleshooting, please reach out to [email protected] so we can resolve your issue for you.
