Customer Ratings & Reviews

I installed from the CD. It crashed every time I ran it. Then I installed the latest version and drivers from their website. Also crashed. Then installed it on another PC. Both PC's were running Windows 10. Started recording. When it was done, the video file was a still frame picture form the beginning of the video and didn't record video. Tried both the S-Video cable and the composite cable. Doesn't work with either one. Wasted about 4.5 hours trying to get it to work. I was using a Sony Video Camera for input.

Using windows 10 have tried 3 different computers as per tech support recommendation, first purchase had the wrong key codes, sent back received another. Works fine in easy mode however advanced is a bit confusing, major problem in advanced mode after burning it won't self boot, no satisfaction from product manufacture or Best Buy

Product software on disc was defective, tech support sent link to install new driver, finally got it to copy and convert a VHS tape, but copy on DV was fuzzy. Tried to convert a 2nd VHS tape and it started out OK but failed to convert. 3rd try was unsuccessful. Returning product for refund.

1 - Wouldn't run on Windows 7 Pro as advertised. 2 - Got it to work on 10.....ONCE 3 - Continues to make me register the product.

After reading all of the reviews and working with the software, all of the bad reviews were confirmed. We worked with the software for two days. The quality of the digital video is less than the VHS tape. Some recordings would jump, flash, and are jittery. No different after clicking the check box to correct this very problem. After 10 or 15 minutes of recording, computer locks up using a 2018 model Dell with windows 10. So after doing the best we could with it, it comes down to we bought poor quality software and software is not returnable.

Yes, this is "user friendly" but it gives the impression that any jo-shmo with an old VHS deck can do this. To transfer VHS properly, especially with precious family memories, you need HIGH END gear to get the best out of your footage. Software plugins to bring out the better portions of the video and audio, and a PRO VHS deck with time based correction and high end tracking. These products infuriate me with their sales pitches to make people think they can do this sort of thing themselves.