Customer Ratings & Reviews

I am very pleased with the setup of my VCR. Excellent job! It’s great to know that you’re there when VCRs are not that common anymore.

Great investment in time and service to correctly install all aspects of new television and sound system. Impossible to know all the ins and outs of new television installation and sound quality checks and compatibility with other devices.

The agent connected my TV to Internet service provider did a good and efficient job

The young man did a great job installing my Tablo and helping understand how everything works.

The technician set up my Apple TV box to my Samsung TV and got the DirtVision app for us to easily access and he was very patient!!

DId a great job helping me set up my playstation and showing me what to do

Great people. Personable and knpwledgeable professionally.

The agents installed my DVD player plus other equipment and everything works great. The agent (Ethan) is so smart and makes it look so easy. I'm not tech smart but he explained everything.

Fast, careful, and professional. Instructions on use were clear. Very pleased!

Excelente work and product i love my new tv they did an amazing job

Vincent was a very nice person and he did a great job setting up my TV

My Geek Squad rep came out promptly & installed my new Blu-Ray DVD player (upgraded replacement). He recommended a new TV to take advantage of the improved Blu-Ray. Recommended.

the two agents were able to put PEACOCK on my senior sisters large flat screen tv in record time. She is so happy now, at 90 that she can finally watch her beloved DAYS OF OUR LIVES!

He installed my dvd player, and I was able to purchase a part I needed from him so I didn’t need to go back to the store .

Old DVD & CD players died. Purchased as a Total Tech member a new Sony Blu-ray DVD & CD player and needed it integrated into our current home theater system, along with reprogramming our Logitech Harmony remote to recognize the changes made to our home theater system. Techs arrived on time and were very efficient in taking out the old devices and installing the new Sony device. Setup went quicky and successfully integrated the device and performed testing to make sure everything worked as expected. Proper wire management was done to make sure you never knew a new device was added. Techs were very knowledgeable and made sure we were satisfied with their services before leaving.

We are so pleased with the service we received from the Geek Squad. The technician was super knowledgeable and installed new cable boxes for our mounted TV’s

The agents mounted it and fixed it with all my devices

Pedro was technically very sound, not a pun! He helped me with the installation of two Roku modules on my Samsung Smart televisions without an issue. He was ver adapt to his service job while being very mannerly & courteous to me as the customer. He was able to complete this task in less than an hour. I appreciated Best Buy’s assistance in scheduling this job.

A great technician! He took care of everything and more!

Checked all my devices to make sure everything was hooked up and working properly. Explained several things to me that were helpful in the working of my equipment.