Customer Ratings & Reviews

Geek did a good job connecting my TV and the mess of wires in the living room, but, it took another visit to get the bedroom one done. On the second visit which I didn't mind having to wait for the extra parts to arrive in the mail. I have used Geek Squad for years here in GA and in California and have had excellent service.

The agent installed two Fire Sticks for me and gave me clear instruction on how to utilize them. There were some issues involved with getting power for one of the units and he knew exactly what to do to solve the problem. I was very pleased with the service.

This is more review for the installation service than for the products although I am pleased with the Roku, which was recommended to me by Drew Bennett and say is a top-notch sales rep at the Best Buy in Saratoga springs Being a geek squad customer I was able to have them come and do this installation and set up no additional cost to me and my review is about geek squad more than anything what a great value! I wouldn’t be without it.

Great group of guys, who were very professional and knowledgeable about there jobs. They shared information on other products that may enhance my overall system. They were fast on a job I thought would take most of the morning. They took their time showing me how to operate all of my tvs and didn't leave until I had a clear understanding.

Best of the best. Hands down great installation Great explanation. All questions answered very hands-on.

The guys from Geek Squad were able to set up my home TV system in no time flat :-)

Geek Squad agents added new TiVo device to Tv. As always great service, good knowledge of how that which I don't understand works..

He was able to to fix all our issues in a very professional way.

The technician hooked everything up without a flaw. TV and soundbar work great. However in future technicians should check to assure all joeys are still networked with main hopper. One is still not working after TV installed. They have to be checked anytime the main tv to the hopper is changed. A lesson for Geek Squad.

Awesome installation techs. Professional and knowledgeable. Great job!

the two agents were able to put PEACOCK on my senior sisters large flat screen tv in record time. She is so happy now, at 90 that she can finally watch her beloved DAYS OF OUR LIVES!

The Geek Squad is a solid investment for Sr's who are upgrading their home office or entertainment systems with the latest technology. After purchasing a universal remote and Hub, our Geek Squad agent was thoroughly knowledgeable when it came to integrating our current entertainment system with one remote. They showed great patience, answering all of our questions and took the time to have us step through the process of moving from TV to CD to Music to on-line I pad integration. Great value!!

The agent helped set up Apple Tv with my universal Remote.

My 2 Geek Swuad members arrived on time, gave me some good advice about my purchases and had them working in minutes!

The Geek Squad helped us out getting our New TV and antenna set up. And we are happy with it.

Outstanding service by Thompson! Great equipment and quick installation and training. Thanks, SRJ

Solved what needed to be done to connect multiple televisions to outside antenna.

My Geek Squad set-up experience was fantastic! Chris is a genius. He had my TV, wifi, and all related gear hooked up and operating perfectly in no time. He was excellent at explaining all that he was doing which made both my wife and me comfortable with all our new gear. A superb service!

Friendly, knowledgeable, honest, professional service. Was very pleased with the service. They were in and out in a very timely manner.

The agents installed channels on my tv so we could receive college football games. It was a very difficult process but the team was very diligent to see the process through. They were very professional and very courteous. I would reccommend their services to all of my friends.