Customer Ratings & Reviews

Best of the best. Hands down great installation Great explanation. All questions answered very hands-on.

The agent helped set up Apple Tv with my universal Remote.

Awesome installation techs. Professional and knowledgeable. Great job!

The 2 agents did a great job setting up our devices. A few hours after they left, everything went down again. We turned off the tv & entertained ourselves with a board game. The next day Fire TV worked & has since gone back down. Initially, ROKU also stopped bur is again working when FIRE goes down. Apparently they are linked differently because today hubby switched from ROKU to FIRE by simply hitting home on the fire remote. Normally that requires the use of the TV remote. Something crazy crazy here, digurally.

The geek squad solved the problem I had with my DVD player and connected it to my new TV. They were very professional and knowledgeable. A very nice experience!

THE LADY WAS OUTSTANDING IN BER PERFORMANCE FOR THE TASK…. BECAUSE OF MMY STROKE SHE TOOK TIME IN EXPLANING THE OPERATION OVF THE HAND HELD DEVICE … SHE IS AN EXCELLANT EMPLOYEE

Alex from the Geek Squad was amazingly polite, efficient and knowledgeable! It was a pleasure having him install my new TV and DVD player.

We purchased our new 83” Samsung television and needed help setting up the available apps on our tv screen. Rene from the Geek Squad was very helpful and polite. We are very pleased with the fast service we received through Best Buy Geek Squad. We highly recommend them.

Ed and James came to my location and were lights out fantastic with knowledge and professionalism....as well as being very nice guys!

Geek Squad installed our Smart Blu-ray dvd player and a VCR to our old tv set. Ended up having to make a second appointment (no charge) to complete the set up of the dvd player because we didn't have the tv remote control to change the settings on the tv. We could get the picture, but no sound. I was able to schedule a second appointment once I got the tv remote control replacement in hand. Geek Squad changed the setting with the tv remote control and we now have sound for the dvd player. Very satisfied with the work Max did.

I can’t say enough about the people who are the Geek Squad. They are knowledgeable and considerate. They work quickly and carefully.

My 2 Geek Swuad members arrived on time, gave me some good advice about my purchases and had them working in minutes!

Solved what needed to be done to connect multiple televisions to outside antenna.

The agent installed two Fire Sticks for me and gave me clear instruction on how to utilize them. There were some issues involved with getting power for one of the units and he knew exactly what to do to solve the problem. I was very pleased with the service.

The team did an excellent job hooking up my DVD player and sound bar! Very professional and informative.

Outstanding service by Thompson! Great equipment and quick installation and training. Thanks, SRJ

The technician hooked everything up without a flaw. TV and soundbar work great. However in future technicians should check to assure all joeys are still networked with main hopper. One is still not working after TV installed. They have to be checked anytime the main tv to the hopper is changed. A lesson for Geek Squad.

Chris and his colleague were fantastic. They installed the TV and sound bar and made sure my husband understood all the features and how to use them.

The agent installed T-Mobile internet throughout our home and and uninstalled comcast and landline phone. Very polite and courteous!

The young man was very professional and respectful of me and my home. As well as friendly and knowledgeable.