Customer Ratings & Reviews

My Best Buy Agent Tre is the best. If you are lucky enough to have him service your need, you are getting the best of Best Buy!

Timely...and neat...excellent installation..thanks

Ivan Sanchez is an amazing technician! I love love my new video doorbell!

It works for what it does. The camera could be better

He did an awesome job! while the first doorbell was damaged in the package he and the store worked quickly to resolve the issue and install a new do0r bell. Happy Camper

Geek Squad guys were prompt, knowledgeable and quick. Thanks.

The agent helped with connecting the devices to my phone. Thanks.

the team was super professional and helpful with setup and using the system.

Ring Doorbell installation was a complete professional and speedy service I just loved the customer support...

This was a replacement for the ring doorbell I’ve had for 7 years. The quality of the videos is greatly improved. I am very happy with this purchase.

Agent was very nice and knowledgeable, but there was one overlooked step she not I thought about at the time, and that was to verify that the existing indoor chime still functioned when pressing the doorbell button on the ring device. It turns out it was not working.

The pictures on my phone and on my lap-top look great. The picture are very colorful and the details really look sharp.

Quality product great service will recommend a friends

Professional and friendly. So happy we didn’t do this ourselves! Took time to explain how everything works!

The agent you sent to my resident was highly professional and very personal and answered all my questions concerning the Efuy double camera ring door. I am a Total Tech Member and buy all my electronics and other products from Best Buy it is my main shopping store. Tonight, I purchased a 380 Eufy Storage for the recordings free no subscription. You cannot go wrong. I bought the base 380 @$136 Vs $149 at other companies. Best Buy beat out Amazon ppl. To all who read my review have a happy hoilday's and great shopping the sales are on

Geek Squad Rep. was excellent with trouble shooting my Ring Door Bell/Camera. He was done in less than 15 minutes and my Ring is working once again. Gail Teicher

Geek Squad has been called twice to install cameras, and to assist us with the technical aspects of our system, which was superb, and used much patience with technical challenged older consumers, we will recommend and use them anytime we need them, thank you.

I can't remember if his name was Shane or Shawn, but he's that one Geek Squad employee from Fort Smith that actually knows what he's doing. If you have anything that has a bit of a technical skills you need him to do the work. First time I had to have him fix my home theater system. It needed to connect a Yamaha stereo receiver to my Samsung TV. He was the only one who could get them to work correctly together. When he showed up for the doorbell he got it installed rather quickly. He gave me some information regarding the switcher he stuck on the chime for my home doorbell. Later in the evening when my doorbell just started ringing non-stop. I had to reconnect the switch he had left stuck on the inner doorbell, just not connected, to get the doorbell to stop ringing. Then I called to have him come back out to troubleshoot. Then he let me know my problem was with the age of my terminal for my doorbell on the inside of the house. He helped me to locate it, and told me it wasn't that hard to change out. However, Best Buy wouldn't allow him to change that out since he wasn't an electrician. So I thanked him for his helpfulness, and just left it setup where when the doorbell is rang it rings my cellphone. If you want something done right the first time be sure to get Shane or Shawn who's been there longer than the team of installers. This guy knows what he's doing. He has a lot of knowledge.

The 2 men who came to my house were very knowledgeable and professional. They installed my effy doorbell and deadbolt lock THEN they taught me how to work them and how to get support of I need it in the future. I was very happy with the Geeks.

Had a few missteps with product availability. But once finally received and installed is working as expected. Tech was very patience during setup and explained as necessary.