Customers express satisfaction with the 24" Built-In Dishwasher with Stainless Steel Tub's cleaning ability. However, some customers have reported issues with the quality and durability of the appliance, citing instances of damage and the need for repairs. These issues led some to replace the dishwasher with a different brand. Further improvements in the product's reliability are suggested.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
Rated 5 out of 5 stars
Dishwasher machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No machine I been using for 2 weeks and is working wonderfully I really appreciate it I recommend this.
I would recommend this to a friend
Rated 1 out of 5 stars
Viking is not good with dishwashers
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this dishwasher to replace an 8-yr old Viking dishwasher and match the styling of other Viking appliances in our kitchen. And I am so disappointed! I am angry with myself for buying the dishwasher online without checking it out in the showroom first.
Our previous dishwasher cleaned well and I thought the rack layout was good. But in 8 years it must have failed 5 times with electrical and leaking problems. I think the machine was made by Bosch, so I would have expected better quality.
So, I bought the top-of-the-line dishwasher and it seems that Viking is really out of touch with customer needs. First, it took an entire day to install. The nicely printed Installation Manual doesn't match the parts delivered. So, the words detailing how to install the kickplate are completely wrong. The new kickplate came with Ikea-like diagrams, but it took a couple of hours test fitting the parts to work out the diagrams. Then at the end, I found a bag of foam that I was supposed to have stuck to the bottom of the dishwasher at the beginning, but I was following the instructions in the Installation Manual which didn't mention this foam!
But worst of all, is the new top rack layout. Because Viking now has a full-width cutlery basket, there is less height available for tall items on the top rack. I used to be able to place wine glasses upright on the previous dishwasher, but this dishwasher won't let you do that. You have to lay them at a 45 degree angle and they tend to roll around, as well as consuming more space.
This time, though, I bought a 5-yr warranty. After all the expensive failures of the previous dishwasher, I am anticipating this to be my only smart decision.
No, I would not recommend this to a friend
Cons mentioned:
Quality
Rated 2 out of 5 stars
So many issues
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am so disappointed with this dishwasher. We have had so many issues with it, from draining, to the control panel working, to the dishes being completely rinsed. Have had to have repair folks out several times already. Not what you would expect from a high end brand like Viking. Our Viking stove we love. This dishwasher, has only been installed 6 months and at this point we are about at the point where we are just going to cut our losses and replace it.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Viking dishwasher
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love Viking, but I am disappointed with this dishwasher. The door always has condensation every day even if I dry it after the wash finishes. I would never buy another one.
No, I would not recommend this to a friend
Cons mentioned:
Quality
Rated 1 out of 5 stars
Complain
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the second damaged dishwasher we received. This is extremely frustrating
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Viking Dishwasher
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dishwasher is very quiet and performs very well. We are very pleased with how easy it is to operate.
I would recommend this to a friend
Rated 1 out of 5 stars
LOUSY DISHWASHER - DO NO BUY
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Worst dishwasher we ever had. Problems from the start. Over the past 2.5 years, have had four service calls. All center around the fact that the control board is next to the pump, so fails after a few months. Viking has now refused to provide parts and labor since it is out of warranty ... this despite the fact that it has proved to be a lemon from the start. DO NOT BUY THIS PRODUCT
No, I would not recommend this to a friend
Cons mentioned:
Quality
Rated 1 out of 5 stars
Waist of time and money
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Twice repaired during year, ended with a new different brand dishwasher. Waist of money, and ruined kitchen hardwood floor.