Customer Ratings & Reviews

Great space for wine. Basket at the bottom for larger sparkling wine/champagne. Great purchase!

Was very pleased until started making loud humming noise about two weeks in. Tried exchange and same thing.

- We bought this fridge for $200. Good price. - Took it home, setup in a side room off our living area and on carpet by adding rubber feet lifts so the door would open and better air circ. 4" rear space requirement is a bit ugly. - Left it for a day, then plugged in. It started ok and began cooling. - Compressor noise is motivating me to return this item. I had wanted a quiet thermo-electric and in spite of the great price I paid, it is probably too intrusive for me to tollerate. - Light must be manually turned on/off, after unlocking the panel each time a change is desired. - Bottle fit with all bottles is very tight. Most 750ml bottles fit ok, but some fatter shaped bottles do not fit at all or throw off the shelf alignment. I was able to get 5 per shelf by staggering some bottles with top in first. Also, I recommend racking with labels on the side as the bottle glass slides better against the rack top/bottom and you won't rip all your labels this way. It really baffles me why they build these fridges to fit bottles so tight. No excuse for a poor design. - Temp display says 50F but our fridge thermometer on the middle rack says 54F. Hmmm.

I have had a Vinotemp wine cooler for less than 2 years and have had numerous problems with it shutting down. I called Vinotemp's customer service and was told to unplug and plugin to solve the problem which I did several times to get it working. The cooler stopped working again and the unpluging procedure did work. This time they said I would have to have a service call and pay for all parts and labor. I reminded them that this has been a problem while under warranty and their response was the part should have been replaced and unpluging was not a solution ever though I was told to do it by their customer service. I asked to speak to a manager and the manager "Nick" said he would review the problem and call back. That was 2 1/2 weeks ago. I have called back 3 times and "Nick" is too busy to take any calls and does not return the calls. What terrible customer service and a product that is faulty. Save your money and headaches do not purchase a Vinotemp product. I am taking it to the dump. Their wine coolers are junk, and so is their customer service!

Shipping was fine, no problems. When plugged in it appeared to work. None of the controls on the door worked. No way to adjust the temperature, turn on light, etc. There is no base, so it sits flush to the floor. Cannot be opened on a carpet.

You can understand that you might want to lock out the control panel, but it should be your choice. You have to unlock it just to turn on the interior light which is a drag. It also seems to default to 52 degrees F on power failure. The biggest crime of all is having to buy it only on-line. It cost $250. and I had to pay an additional $150 in tax and shipping costs. Total was just over $400. I found it elsewhere on-line, but it would have cost around the same from other places.

I have a collection of some pretty expensive stuff and keeping it properly was very important to me. This fridge has served me very well, and I've been very satisfied. Would definitely buy again and have recommended it to others.

I should have learned my lesson when my first vinotemp died after only a year of owning it. This one died after a month! Sadly it seems that vinotemp does not make quality products. Before it died it was extremely loud and the noise was surprisingly noticeable even from upstairs.

Belive it or not, the spacing between the depressions in the shelves is about a quarter of an inch smaller than the witdh of most typical wine bottles. This means you have to leave every other slot open and can't put one bottle directly above another on a tray. I could only fit 2 to 3 bottles on a shelf that was suposed to fit 5. I bought two of these and returned them both in exchange for 32-bottle Cuisinart coolers (that actually hold 32 bottles). The Cuisinart models cost a bit more, but are clearly better built.

Great product. So far no issues. Wife uses it primarily for red (we rarely have white) so we didn't need dualzone. I found that all of the dual zones i found were designed to hold a lot of white, and a few reds.

Just had it delivered yesterday. Pluged it in and had 5 bottles as per the instructions. After 3-5 minutes the features on the front shut off and you can't do anything with it except unplug and try again. After 5 attempts gave up. Hope I can return to store as I don,t plan on spending another $90.00 to ship it back. I have a Vinotemp 12 bottle and it works great.

We have one for our red and decided to get one for our white wine Vinotemp is the best so far. We love that this wine cellar is so quiet. We tried a Haier and it was so noisy had to send it back. So far Vinotemp it is working out.

One of the better wine cellars for the money. Quiet motor.