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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 396 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the long range and ease of use of the 7857V 2-WAY RECHARGE LED REMOTE. Many customers appreciate the remote start function, overall performance, and long battery life. The LED indicator and compact size are also well-received features. However, some customers feel the product is expensive and have mentioned difficulties with installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 396 reviews
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great from a far distance like that it is rechargeable and not batteries. I like it better than the fob that it came with.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 1 out of 5 stars

    Was replaced 12/2018 & DEACTIVATED in 09/2020? WHY

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyfob was working perfectly fine, however the main keyfob was taken in for a simple battery and the keyfob needed to be paired with the automobile. A new keyfob was provided, and this spare (second) keyfob was INACTIVATED! Why was this keyfob DEACTIVATED from the automobile.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glad I bought it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew I needed a second remote. Bob set me up with the right one. Works great! Thank you!

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    They wont set it up for for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great, but i cant make an appointment to have it intalled. Everytime i call they say they have no openings. So it has just been sitting on my desk for over a month. Havent been used yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like the original remote, would definitely purchase again if needed

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Awaesomr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better then getting off work and walking a 1/4 to a warm car.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the range on the remote and the 2 way transmitter.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Viper 2-way Remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was GREAT the first couple of months. Then it stopped beeping when it had a low battery. Bought it to Best Buy, they said I had to contact Viper. 3 email to viper (can't find a phone #) they finally replied one and told me to contact the store that I purchased from. I brought it to Best Buy, again. They has a geek squad person open the remote and make sure it was all connected, Worked for a little while (still now low charge beep)then stopped holding a charge again! I'm getting the run around and am very frustrated. I can't toss $100 to get a replacement. When I plug it in to charge, I get 4 green lights but the top is orange!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    remote/system works when it wants to, BEWARE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to put a remote start and alarm system in my car, but the remote/alarm itself has too many issues where it doesn't unlock my car when I initially attempt to press the button and I have to press the button multiple times....for how much I paid I can't deny the disappointment.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not installed yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will give an update once installed. But the remote looks nice :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Weak key ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a nice remote until it got lost due to the weak key ring thats on them suggesting better quality key ring my opinion

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t receive remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech paired my car key fob with alarm. He didn’t give me the remote.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overall ... terrible remote... !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be prepared for this remote to fail...2 out of three remotes did not last more than 3 months... Get the BESTBUY PRODUCT INSURANCE...I’m not a tech genius but my guess is that the rechargeable battery no longer held the charge... charged it long enough... I’m IRATE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was purchased along with compatible Viper remote car starter. Both products were installed by Best Buy on December 24, 2018. As if today (1/42019) it will not work and will not recharge. Disappointed, $100 wasted!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not work on my car. 2021 Dodge Challenger. It did work on my 2014

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Viper Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looked good but didn't work for remote start in my 2016 Toyota Tundra. :\

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The two way feedback is nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two way feedback is niceThe only problem I have is when you plug this up and charge it all the way it’s supposed to last three months is what I was told at the Best Buy installers but I’m lucky to get it to last a week

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after charging 1 time

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After charging tbe remote one time the guts of the charging port are broken. Its been to long now to return, so now i have an expensive remote that doesnt work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not up to expectations

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to return it because I feel like it’s not stable and does meet the range promised

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Range is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Indicates that the car started and you can unlock all the doors with one click.

    I would recommend this to a friend
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