Customer Ratings & Reviews

This is the second car I’ve installed this system in for a teen driver. The fob is easy to use, the increased safety is helpful as both cars are leaving for college, and the auto start is reliable for cars stored outside in crowded student lots.

Works good. Affordable able price. Nice quality. Good features. Only the negative is, it doesn’t have a long range.

It works very well! The range is pretty awesome! My wife can start her car from her office, doesn't need to go to a door or anything. I would give it 5 stars, but there is a problem and it could just be user error. From time to time, the horn sounds at random intervals while the vehicle is running. That is a shade annoying, especially when no one is around it. The person that did the install, was done in less time than expected. However, he went through the operations so fast, I got dizzy. He was however professional and courteous!

I’ve had it for a week and works good. I’m not sure if it has to do with the installation or car, but my car turns off once I open the door. I’m still able to start it from indoors. Chris from the Brookpark Cleveland location was the one who installed it. Took much longer than I was told(about 2 1/2 hrs, ended up being almost 6hrs but I think he was by himself and was working on multiple cars every time I checked in: about 3 times). I was given a remote start device/key itself and Chris linked the remote start to my original key and somehow my copy key even though the copy key was at home: total of 3 devices. Overall, everything was great except for the installation time and the minor inconvenience that I have to start my car again once the doors open. Just make sure you don’t have anything to do on the day you get them installed or that someone else can pick you up and drop you off in case the place is understaffed.

I've had this installed for almost a year and so far it's done well. I'm impressed with how far it away it start the car. However, I will say if your in a large building you have to get closer to the parking for it to work. Overall, I'm satisfied with my purchase and would recommend. Especially to anyone living where it's very hot or gets very cold. It's made winter start ups a breeze and my car is warm when I get to it. Thanks!

Approaching 5 months of use and it works well. It's convenient and I've had no major issues. Installation was fast and convenient - less than 40 minutes. Customer service was great; from the time I called to inquire to the time of installation (which was about a month later). The only issue I had was, once activated, it unlocked the doors. I don't recall it doing that initially, however. I looked into how to reverse that and following the directions worked out. Other than that, no major issues. If you don't want all the doors to unlock upon single factory remote button key press to unlock (as opposed to double key button press), be sure to inquire at installation how to disable that.

The remote start works well enough just as the tech showed us. Installation guy was Mike, he was friendly and did a great job thank you Mike. My problem is that I had to pay 30 something dollars after the fact due to some wiring that I needed. No one said anything about this when I purchased this product which says includes installation. At least let the customer know that they need to pay for something else. Not when I arrive for installation. I felt ripped off.

I love this product. Definitely recommending 100 percent.

2019 Camry xse. Works as advertised and the range is far. I live in apartment and I could turn the car on while I'm still inside and the car is across the parking lot. Best buy installer did a great job. Took about an hour. Only thing I recommend is buying this in store and not online. If you buy online, its a hassle checking whether you need to buy any supplemental parts. Buy this in store and schedule an installation then too.

I enjoy using this, especially in the winter when I can warm up my car without having to go outside. Just make sure you set your desired temperature before turning off the vehicle during the last trip. Also, a helpful hint is to purchase the upgrade version of the remote.

The system installation has been very reliable. It was very professional and has been amazingly reliable! The actual system is amazing. I do think this was a Best Buy!

And Beyond satisfied with this remote starter. Everything has been working great with it since I got installed. I've had no issues in the installation was very professional. The gentleman who installed this was very knowledgeable. He educated me on my system after installation very thoroughly. I would recommend this to anybody that is buying a remote starter for the first time for their vehicle.

Great product works like a charm. Installation tech was great as well. Took my car in earlier and was done before the said amount of time. I am able to start my car from the third floor with the original fob. If you want unlimited distance without extra installation, i reccomend getting the DSM550 ($90) on amazon but you will need the subscription which honestly is not a bad price

This system was a last minute change. I went in with an Onstar system another employee had sold me, but the installation technician looked everything up after I had a question. Turns out my car works better/more easily with the Viper systems , so the tech did an exchange on bundles for me. My estimated install time quote went down from 2.5 hours to 1.5hrs which was also a bonus! The fob for this system is simple to use, fits well on my Keychain, and I am loving using the remote start system during our Chicagoland winter weather!

I have had this for 2 winters now. I have had absolutely no problem with it. The range is good, I love it! The key fob sucks a little bit, but you can upgrade it if you want. I don’t feel the need too.

It seems to be working with no issues. The purchase included installation so what is not to love!

I love my Viper Remote Start. I actually bought two, one for my truck (2005 F150 Super Crew Cab) and the other for my son's car (2004 Honda Civic) for Christmas. I got mine before Christmas and it is awesome. I work first shift and I am loving not having to go outside to crank my truck up on these cold mornings. The remote works great as far as starting the truck up. I just have to remember to set my heat and fan switches on the right settings the night before. The "Geek Squad" guys were great. I couldn't even tell that they had even been in my truck at all. They explained how to use the remote very well and answered all of my questions. I am very happy with my Viper and my son loves his too. Last, but definitely not least, the cost. I got both remote starts on sale, including the installation for $425 (An AWESOME deal)!!!!

The car starts great with the car starter. The flashing blue light seems like a deterrent indicating extra security. The installation part was quite the nightmare, taking over 4 hours when told a half hour. Was stuck in a waiting room without communication.

I have not used the remote start much since I had it installed. The installation went very well. The installer was very polite and informative. He was done installing the remote starter when he said he would. He went over operating procedures and cleaned up after himself. I had this installed in my 2019 Chrysler 300, as it did not have one from the factory! Weird, I know! This was the first time I used Best Buy installation and would recommend the Wyomissing store. I will follow up if necessary after using it this winter!

item came with a one way remote starter. i purchased a two way because I didn't want to have to walk out to see if the car actually started. one way remote also programmed as a back up. love the viper products. had to wait several weeks for installation appointment but worth it.