Customer Ratings & Reviews

The issue is with the installation and customer service. Waited almost four hours for install, and when it was complete, the technician tried to rush the demonstration of how it works. I’m glad I verified before I left bc the keyless portion worked on and off. I told the technician who told me well at least you can still use your key to open the door. I said that defeats the purpose of purchasing a keyless remote. Wires were hanging loose underneath and worse off they tried to back pedal and say that my power locks were already sticking prior to install. I showed them their own paperwork which showed pre inspection that the locks were good to go. The only solution they offered was to remove alarm and give me refund. Now I’m stuck with a full priced item that works half of the time. Never again at this location.

This car alarm is simple to use and has a great warranty. It was installed in less than a day and keeps my car very secure.

It doesn't seem to work from the distance it advertises but all in all its just fine.

Works as advertised. No complaints. Competent Geek Squad install techs had no problem with the install. It’s a great deal with the installation included.

I picked this alarm for the price and what it can do. I like that it can integrate into my vehicles harness. The remote is light not heavy like some others. I feel better having it.

Great alarm system.!!! This is our third vehicle that were getting a Viper system installed, the first one was 9 years ago and it still performs as it did on day one.!!!

We got this alarm installed on 3 of our work vans after a break in. I don't have any real complaints about the alarm, and I really like that there is an ignition kill while the alarm is active.

Purchasing process was efficient. Installation date has been scheduled. More review will be posted about the service of installation.

Product not the problem. Bad installation and customer service was. First installer gives me the car back and the blinking blue light that signifies the alarm is on never goes off. So night driving was like a 70s disco party unless you have siezures. In addition to the incorrect install, literally the only information given to me about the system is "these are the only 2 button that work, unlock or press lock 2 times to arm"... this was incorrect, but more importantly an entire alarm/keyless entry system was installed and NOBODY went over the installation options or preferences. 2nd installer, after accusing me of being the reason the light wouldnt turn off, fixes the issue.. which turned out to be that the ignition wire was not included in the first job.. so now, light turns off when it should, but my car automarically locks and unlocks every time i start the car. As a sales supervisor for a fortune 100 company, i can guarantee you that NOBODY that worked for me would be installing something with over 30 installation configurations, AND NEVER ASKING THE CUSTOMER WHAT THEIR PREFERENCE IS.. bad install, poorly ran operation. Never again.

The alarm itself works great, but my air intake wasn’t screwed back together properly and. Ow my car makes noise and having issues. I tightened it back up myself, but there may be damage to my engine for not having proper air flow which I have been driving for a while not knowing the cause. Also a hose wasn’t installed back properly and was just sitting in the engine bay under where it was supposed to be connected. A clamp for it is missing as well.

I am very pleased with my decision to add power locks to my little used truck. Best Buy reps did a great job in selection and installation.

I chose this alarm Viper is a good alarm company Remoteit's different than advertised on the Box.

We are very pleased with our new Viper Alarm Security System for our car especially the alarm sound. It's very quiet as opposed to our old one.

Installed in my Wife’s car. She Loves it. She feels safer knowing that she has a Panic Button & this thing is very loud.

Needed an alarm system after my car got broken into. This was a good deal and so far am liking the ease of use

The reason that I went with this car alarm because the vehicle that I got didn’t have a car alarm on it.

Bought this alarm for a 1998 Ford F150 . Gave me piece of mind. This truck belonged to my father and given to me before he passed.

It works very good in this very reliable. It works good no complaints.

It was really all about the tech Colby, he was great! Took my old one out and put in my new alarm as if it never had one before! Done in a timely manner, and it works great!!

Worked as it should and installed professionally by geeksquad in arlington.