Customer Ratings & Reviews

This was great to have when it worked. I had to return it because 2 of them stopped working and viper couldn’t figure out what happened.

Very professional install and nice and fast and friendly

So far everything is going well with it hopefully it stays good.

Not easy at all to install by youself. Have geek squad installers help you.

Drains my battery and fails to start my car. Brought it back to BB and they couldn’t figure out why. Offered no solution

Price is marked way up, They would only price match to 169.99. You can buy at wally world for 120.00 but they wont price match them.

Seemed legit but later learned this combined with another item was still not enough for the car. This item was returned.

Your installers are apparently still not working! I purchased this with the understanding that when they came off furlough, it would be installed in my vehicle. I’m still waiting.

It’s the worst gps remote car alarm I ever owned . Since the day I bought it, it has never worked the way it’s supposed to. I payed for gps remote start and I always get an error for Bluetooth not working properly. I always have to get close to my car for the remote to start my car.

I’m returning my viper caused a car accident due to bad install

still haven't been able to activate the service on this. directed says an authorized dealer has to activate it.

Viper did not work well with my truck the alarm would randomly go off when i started it and got in

Geek Squad was unable to Install. The gave up on trying any other solution for a 22 Chevy Spark

Not for the Audi vehicle that we wanted it for. It won’t work.

It's much faster than it's predecessor! Note to the wise, this is NOT a remote start nor is it a security system. This is a module that is ADDED to a Viper remote start or security system. Alone all it is capable of doing is tracking your vehicle. And a yearly subscription is required for it's use.

Had this since 2021 and it's been doing a great job.

Its an awesome alarm security system! Top notch better than all teh other ones out there!!

I am extremely disappointed in this. Both the app and the remote only work if I am within 20 feet of my car. I have to go outside, open my garage, and point directly at my car in order to start it. I cannot start it from inside my house, a store, or inside my office at work. At that point I might as well have saved the time and money and should just go outside and start it because this has not been beneficial to me in any way.