Customer Ratings & Reviews

Geek Squad rep. well qualified and efficient with all requests.

The Geek Squad representative who helped me install my mesh router and several wifi devices really knew his job. He was knowledgeable, efficient and easy-to-talk-to.

Fantastic service, Tech was fabulous in every way. He was friendly, efficient and thorough in diagnosing the issue and fixing it. Only issue, the online ordering system is not the most intuitive.

Sandro is the utmost professional. Very knowledgeable, corrected the issues quickly. Very friendly and explained the steps he was taking. Sandro is THE BEST!

Geek Squad agent Matthieu fixed my Chromebook virus and operating system mix up. He was very respectful, courteous and patient in answering my questions. He treated me as a human, not a number.

The Geek who worked with me to fix my computer was absolutely great. He was patient and knowledgeable. Thank you.

I thought I had a virus in both my desktop and my laptop so I requested home service. Mike was assigned to check it out. He kept me informed of his pending arrival. Once here, he went right to work. Fortunately, there were no viruses. Only fake ones. He took care of those, removed software I did not need and cleared out my temp files. Great service. Let me know what he was doing as he did it. He took care of both the laptop and the desktop. If I need service again, I will be asking for Mike.

Made me very happy by reviewing and cleaning my laptop in a very short time ,

It was fast and to the point. Very professional. I am extremely satisfied. Tom Babicz Retired Data Center Manager

My computers started with a virus from FaceBook. Ten it got into trouble with my One Drive, Office 350 and OutLook. One thing after another connecting with issues. Glad they were able to fix my issues and problem.

The tech came in and, in a few minutes, he said my computer was clean and should not have any problems. He was very thorough and complete.

The service technician was terrific: knowledgeable, efficient, helpful, did everything I asked him to do, explained what he was doing, answered all my questions clearly, left me reassured about the repair; I couldn't have asked for more!

The tech support was wonderful. They took care of my phone and tablet. The tech that cleaned my computer went beyond his duties.

Easy Professional Knowledgeable Pleasant Timely Polite

Jason is a keeper. He knows his business, and is professional and is kind and patient. I will not hesitate to ask him back if a new issue comes along. Thank you Jason.

The tech knew exactly how to fix my messed up email on my computer and iPhone. He also checked computer for bugs, etc. He was very knowledgeable, fast and efficient. Also treated us very kindly and respectfully.

My computer was hacked into. Very frightening experience. Took it to Geek Squad in Downingtown. And they fixed it. I was in a total panic but they calmed me down and I knew my desktop was in good hands. The people that work there are polite, professional and they listen.

Desktop - camera Geek Squad Mr. Paul is excellent at it his level of expertise. Mr. Paul is always professional, respectful and alowes me to test the product to assure everything is properly installed and/or working completing services in a timely manner. I will give Mr. Paul the higest rating possible. Thank you.

Tech gentleman Galo was fabulous and really knew what he was doing.

Technician was knowledgeable and efficient and friendly.