Customer Ratings & Reviews

The Geek Squad representative who helped me install my mesh router and several wifi devices really knew his job. He was knowledgeable, efficient and easy-to-talk-to.

Geek Squad agent Matthieu fixed my Chromebook virus and operating system mix up. He was very respectful, courteous and patient in answering my questions. He treated me as a human, not a number.

Desktop - camera Geek Squad Mr. Paul is excellent at it his level of expertise. Mr. Paul is always professional, respectful and alowes me to test the product to assure everything is properly installed and/or working completing services in a timely manner. I will give Mr. Paul the higest rating possible. Thank you.

My computer is on it's last legs. He did his best to repair some problems. Will need to buy a new computer in the future

The tech came in and, in a few minutes, he said my computer was clean and should not have any problems. He was very thorough and complete.

The Geek gentlemen was excellent. He showed up on time, and fixed everything. You need to simply hire more like him. The reason is because I had to wait 3 weeks.

Sandro is the utmost professional. Very knowledgeable, corrected the issues quickly. Very friendly and explained the steps he was taking. Sandro is THE BEST!

Geek Squad removed viruses and repaired operating system.

the geeks are great but getting to them is arduous and frustrating. i don’t know why it is so hard to schedule an in-home appointment. the agent actually tries to encourage an online or in store appointment despite the fact that my history and requests are all for in home. and i even have a service contract with Best buy. it has gotten so annoying that i will be looking elsewhere for technical support. bye bye Best Buy. get your act together.

GREAT SERVICE GREAT GEEK LAREDO, TX PEOPLE FRIENDLY SERVICE PROFESSIONAL PEOPLE

My computers started with a virus from FaceBook. Ten it got into trouble with my One Drive, Office 350 and OutLook. One thing after another connecting with issues. Glad they were able to fix my issues and problem.

My computer was hacked into. Very frightening experience. Took it to Geek Squad in Downingtown. And they fixed it. I was in a total panic but they calmed me down and I knew my desktop was in good hands. The people that work there are polite, professional and they listen.

The service technician was terrific: knowledgeable, efficient, helpful, did everything I asked him to do, explained what he was doing, answered all my questions clearly, left me reassured about the repair; I couldn't have asked for more!

Geek squad team checked the computer to be sure it was virus free and explained why we were getting misleading notifications.

Technician was knowledgeable and efficient and friendly.

I always feel safe and secure with them checking my computer.

The agent was very friendly, knowledgeable, and professional.

Very pleasant and knowledgeable technician! My computer is working great now

Had to replace my computer much nicer and smaller.

The tech knew exactly how to fix my messed up email on my computer and iPhone. He also checked computer for bugs, etc. He was very knowledgeable, fast and efficient. Also treated us very kindly and respectfully.