Customer Ratings & Reviews

The Geek Squad technician arrived as scheduled, fixed the problem with defective driver installation, restored my PC to proper working order, and alerted me to a failing hard drive issue, since replaced by me. So…. Prompt, efficient, and courteous; what’s not to like. I have no regrets that I signed up with the Geek Squad to service my PCs.

nice service as i expected its help me from scammers

Teddy and his crew were excellent representatives of the "Geek Squad".

They worked very efficiently and cleaned and checked out my computer which had been hacked a few days earlier. It was a great relief to me to have these experts do this for me.

Service agent diagnosed the problem and corrected it. Very friendly and professional.

The Geek Squad is the best company to fix any problem with any device that breaks down in the home. They are knowledgeable about any TV, or computer, and if they cannot find the problem, they will find out why. I will not use any other service except GEEK SQUAD,

Geek Squad came to my house in a timely fashion and told me I had to have my hard drive "scrubbed" because a hacker installed malware that was password protected and could not be removed. The only drawback was that I needed help getting the computer up and running again. Geek Squad was available to come help the next week or so, but I was able to get a friend to come and answer my questions so I canceled the 2nd appt. I am confident I will get a quick response if I need to call again.

Agent cleared email performance issues, cleaned temp files, and generally upgraded the overall performance of my computer; especially email. In house service is well worth the cost and avoids multiple wait times and language challenges with online support. I will definitely use this service again. Geek Squad member was very proficient and well informed.

Michael is very good and efficient at what he does. He came in got the job done in a timely manner. he arrived at the time he told me he would arrive.

Great service! My system was sluggish and needed a clean-up. Geek Squad helped immensely. Now all is well.

They came to my door neatly dressed and cordial, so I asked him to come in, which he did. He went right to work, fixing everything that was out of order; he knew how to do everything which really amazed me, and I wondered at the time how long it took him to become so efficient in his job.

Agent Seaton Neill was very professional. He had the knowledge and skills needed to repair the my PC and remove unwanted trial software and re-install my programs. I would recommend him highly for those who need assistance with any PC issue.

Geek Squad successfully has removed a toxic virus from my PC. It took more than one visit, but it is now gone. I will be more judicial in avoiding URLs that Webroot deems to be dangerous.

He was ok however he stated he couldnt finish what he was here to do cause my computer was to old I told him I knew my computer is old I bought it in 2009 but it still works--after that we parted ways I would still recommend the Greek Squad for quick and easy help with ones computer

Aaron has come out each and every time lately. He's a delightful individual, knowledgeable and does well in explaining any questions that I have. He DOESN'T seem to tie up loose ends though in trying to cover all bases so he won't be needed to come out again in the near future for stuff that might be anticipated ahead of time, unfortunately.

Montgomery was very knowledgeable and friendly. He answered all of our questions, and resolved all of the issues that we were having with our computers.

Geek Squad Mauricio is one of the most knowledgeable and efficient technician we have had the good luck to be sent to us.

Donald was professional, knowledgeable and patient with my grandson and all his questions. He assisted me and was so helpful! Thank you for keeping us connected and safe during this time. I tell everyone how good you are and how great the customer service is, especially because of Donald and his multiple years of experience. Thanks, Karon

The agent, Chris Hopper, made some adjustments and corrections and corrected the problem. He was very knowledgeable, efficient, and took time to explain why the computer had not been working effectively. I was very pleased with Chris Hopper's service.

Ron was fantastic. He was knowledgeable, efficient, very understanding and kind to my disabled family member.