Customer Ratings & Reviews

The agent checked both of our lap tops for virus etc. He also adjusted the to run faster. In addition he answered some questions for us. Very pleased with the service and that it is part of our Geek Squad service at no additional charge.

Our older desk top computer was working poorly and our living room TV had never been optimally set up. Megan and Cam stopped by. Megan really knew her stuff and had everything working like new when they left. I can't THANK her enough.

The technician was extremely knowledgeable and helpful. He was also on time.

highly professional and a very detailed knowledge of operating systems

The agent was unable to check my computer for viruses remotely, so my only option was to bring it into the store. I chose not to do this as it is a desktop I-Mac and way too heavy and bulky to transport it. Even though the man was unable to work his magic, he tried various ways to solve thee problem. I gave him 3 stars for trying.

The Geek Squad tech, Charles, was really great. He came on time and fixed my printer problem and let me know what I needed to do to keep it from occurring again. He answered my questions in a professional manner. He can come back and help me any time.

phone was right on time, representative very professional

your agent was very friendly, took care of my problems on my laptop and gave some very good advice and help, thank you all very much.

Excellent and knowledgeable service. He was very professional.

Christina was wonderful! Patiently explained things to me & even showed me how to operate my device more easily! Went above & beyond to answer my questions! Definitely would recommend her

Knowledgeable, professional and efficient repair of my iPhone e-mail. Thank you so much for your reliable and courteous service.

Solved problems though I had to wait 2 weeks for the appt.

David was a lifesaver. Very professional and considerate and very knowledgable. I would like him to service our computer needs in the future. I was nervous about having someone come in but we felt very comfortable with David.

Extremely professional staff and accomplished what was requested to the best of abilities.

Now the computer is flashing USB device not working

Representative was on time, very efficient, effective and so pleasant. Extremely pleased from initial phone call to completion of house call.

BOTH LAPTOP AND DESKTOP COMPUTERS RUNNING SLOW. TOOK LAPTOP IN AND HAD THE GEEK SQUAD DO A DIAGNOSTIC AND REPAIR. RUNS ALOT FAST NOW. ON THE DESKTOP THEY SENT A TECH OUT TO DO A TUNE-UP RUNS MUCH BETTER.

The guys who took of my installation were definitely pros. I appreciated their time and assurance that all was working as it should.

Clint was great right through the whole process. He fixed everything and I will be asking for him in the future. Very happy with his service. Give him a big raise in pay. John

Techs were on time, knowlegable, taught us how to use equiptment, answered all our questions in a friendly manner. I have and will continue to advise others to use this service.