Customer Ratings & Reviews
- SKU:
- 7857401
Customer reviews
Rating 4.7 out of 5 stars with 1342 reviews
(1,342 customer reviews)to a friend
Customers are saying
Customers often highlight the improved overall performance, knowledge, virus removal capabilities, and service provided by the Virus Removal and Operating System Repair. Many appreciate the professionalism and speed of the service, as well as the ease of use they experience. However, some customers have reported issues related to the operating system, potential hard drive problems, and occasional data loss.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Professionalism
Rated 5 out of 5 stars
Geek squad fixed computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a great job. Was very professional and courteous.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Home PC Repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was very polite, fast and efficient .
I would recommend this to a friend Rated 5 out of 5 stars
Remedy to my very slow computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christina was wonderful! Patiently explained things to me & even showed me how to operate my device more easily! Went above & beyond to answer my questions! Definitely would recommend her
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
David of Geek Squad - Wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David was a lifesaver. Very professional and considerate and very knowledgable. I would like him to service our computer needs in the future. I was nervous about having someone come in but we felt very comfortable with David.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad was extremely helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek guy was extremely helpful and explained everything thoroughly.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
profesonalism
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i was very satisfied with the Geek Squad. Very professional.
I would recommend this to a friend Rated 5 out of 5 stars
SLOW RUNNING COMPUTERS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BOTH LAPTOP AND DESKTOP COMPUTERS RUNNING SLOW. TOOK LAPTOP IN AND HAD THE GEEK SQUAD DO A DIAGNOSTIC AND REPAIR. RUNS ALOT FAST NOW. ON THE DESKTOP THEY SENT A TECH OUT TO DO A TUNE-UP RUNS MUCH BETTER.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Geed squad fixed my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clint was great right through the whole process. He fixed everything and I will be asking for him in the future. Very happy with his service. Give him a big raise in pay. John
I would recommend this to a friend - Pros mentioned:Virus removal
Rated 4 out of 5 stars
Effective virus removal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Files were backed up, virus removed, and files restored. Have not had any problems since service was provided.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was extremely knowledgeable and helpful. He was also on time.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs were on time, knowlegable, taught us how to use equiptment, answered all our questions in a friendly manner. I have and will continue to advise others to use this service.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Virus Removal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Representative was on time, very efficient, effective and so pleasant. Extremely pleased from initial phone call to completion of house call.
I would recommend this to a friend Rated 5 out of 5 stars
Evaluation of my Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had taken my HP laptop in for service as I was concerned about using it since it had sat on a shelf for a couple of years. They eval'd the laptop and said it's ok to use but the battery is not holding it's charge very well, so I should consider replacing if I'm keeping the laptop. I needed a new power cord and was taken over to the desk where they could assist me with that. Service 'Tech' ADAM at that desk was very polite, efficient and helpful. Due to his expertise, I was on my way home in no time. Great Service! Great Geek Squad and Service as well. Thanks to ALL!
I would recommend this to a friend- Pros mentioned:Virus removal
Rated 5 out of 5 stars
Geek Squad Services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek Squad appointment was a great service on my old computer. He removed unwanted programs and removed virus threats. Also installed Virus & Malware program to protect my computer. I am 100% happy with “Geek Squad Services” !!
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad solved all our computer questions and p
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Montgomery was very knowledgeable and friendly. He answered all of our questions, and resolved all of the issues that we were having with our computers.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Removed my Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents went through my computer and removed anything that I was concerned about
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
Geek squad installed my router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely professional staff and accomplished what was requested to the best of abilities.
I would recommend this to a friend - Cons mentioned:Operating system
Rated 5 out of 5 stars
Geek squad member was great. Super friendly and pr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My dad was super frustrated with his computer…things weren’t working and when the geek squad member came he fixed everything showed my dad how to use certain things he was just really great
I would recommend this to a friend - Cons mentioned:Operating system
Rated 5 out of 5 stars
My Desktop PC has a friend in the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so very pleased with my Geek Squad Agent Mario's eventful and successful visit. He took care of the many problems I was not able to resolve. I have great respect and much gratitude for Best Buy and their Geek Squad service.
I would recommend this to a friend Rated 5 out of 5 stars
Fast work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job with no problems. The geek guy new what he was doing and solved all problems in a hurry. Left the site clean.
I would recommend this to a friend
