Customer Ratings & Reviews

Tablet is a little slow I don't know what size memory card to get what's so far I like it and I enjoyed using it comes in handy easy to get around with. Need lots of updates being disabled is just the right size for my lap and forgetting around in my wheelchair

It's super slow with its startup functionality so I'm not too happy with it.

It was a great buy till I try to buy protection for it. We haven't even open the box yet and they are requesting for us to bring it to the store to do so. We are in a middle of a pandemic and the location that was provide is in another borough. Sad to know if you don't have enough money to purchase the insurance separately. This is the inconvenience you face.

This item was very difficult to maneuver with schoolwork for my eight year old! Our school did not provide chromebooks for his age to bring home unfortunately!! Such a crazy time! Luckily his aunt and uncle graciously purchased him a chromebook which meshes well with schoolwork!! Not a bad product but definitely not made for schoolwork!:)

Again, as with my two previous online orders of this product (but a different color), product received was not what I ordered. The keyboard case received was as pictured - blue which was perfect. However, the tablet was again all black instead of having the ends/edges and back blue as pictured. A very big disappointment.

Great first tablet for my kids... only lost a star because I ordered MAGENTA (ASSUMING IT WOULD COME SOLID PINK) and it came with flowers and paisleys all over it... not solid pink. My child still liked it but since I bought 3 in solid colors I have 2 other children who are unhappy that theirs actually came as solid colors not prints now... otherwise it's a great first tablet... not ideal for any one who spend alot of time online or adults as some of their online curriculum websites wont load all the time but do just fine on every other device we own. But for youtube and videos and research and play they have been enjoying them.

I received both in a timely manner! Arrived on my grandson’s birthday! Gift fail!! One wouldn’t charge or come on even! The other came on, but couldn’t download anything! I paid 205.00+ for them. Took them to Best Buy and was refunded 145.00!! They don’t refund for software. What software! Ugh, won’t do that again! Total waste of money!!

Hasnt been running properly since i got it so im currently in the process of setting an appointment to see if it can be fixed and i just got it a little over a month ago

I thought it would be nice to have the attached keyboard so I got this and it was on sale. The first one had a bad battery, it turned off and wouldn't charge anymore. Got a replacement in the mail. The keyboard stopped working after my daughter used it for 3 days. Returned it and got my money back. Don't buy this.

my nephew loves it. he thinks it’s a computer. He’s learning how to type

Very disappointed, won't run one of the only 2 things I need it for. It's an app and it downloaded it fine and has even updated but won't ever load to actually use it. Would not charge it turn on for days and when I called Best Buy they informed me that I was just out of the 15 day return policy so they tried to send me to the Geek Squad. Why would I pay to fix something that I've had for less than a month and barely use to begin with.

I bought it for my daughter but she has already said that way she wishes she would have had a one with more memory

I have had numerous tablets over the years and this is by far the worst I've ever had. From the specs it looked okay but it has caused nothing but trouble since I bought it and I wish I'd returned it right away. It has worked over all about 2 hours of total time since I purchased it. Never again! Very disappointed!

I got it for my daughter bday and the box was open but everything was it it after a few minutes the keyboard buttons started to come off now its missing 2 bottons

I bought two of these tablets to serve my grandchildren while Distance Learning. It took a great amount of time loading security software. The amount of time it took for these tablets to respond to touch was extremely long and frustrating. They aren’t even good enough for basic children’s games let alone educational use.

This tablet is the worst. Freezes up/Locks up cant load up explorer all the time. It seems like it has absolutely no space and I just got it maybe 2 months ago but only just got around to starting to try to use it. I wish I would have tried it when I bought it so I would have known so I could take it back.

The instruction manule is not very desctiptive and does't have a page descriptive of all the functions and where to find them on them on the tablet itself.

It's a nice tablet. I ordered a magibta but i got some other color which is not at all a all a solid color. The sales person was some kinda way. Maybe he was nervous or unfamiliar with the ordering process. Can you let him know i got the wrong color. Perhaps this will help him do better.

Horrible product of tablet my WiFi can’t connect to this tablet and it got my hotspot with my phone but then it disconnected and for the price I thought it would be a good product but no I don’t recommend this product so disappointed!!!!

Took a long time to power on. First day buttons started coming off, second day tablet stop charging, the charger worked on other devices. Reached out for assistance to Best Buy online help and they couldn't help said they were sold out and I would have to order a different tablet.