Customer Ratings & Reviews
- Model:
- DRC100N-BLK-STK-2
- SKU:
- 6580305
to a friend
Software on APP is no good, cannot download.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The car moves just fine. However, you are not able to download the app to use the camera. The software has not been updated within recent years. My phone is 2 yrs old and it is considered too new for the app. Also once we clicked the phone holder to the remote, it doesn't come off.
No, I would not recommend this to a friendBrand response from Vivitar Customer Service
Posted .Hi , Thanks for reaching out. We're sorry that we didn't meet your expectations. Please reach out to us at 18005929541 or [email protected] ticket number 347743 will try to fix issue. Thank you.
Worth the money if you don’t play off-road
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest it performs poorly unless on a hard surface and did not meet my needs.
No, I would not recommend this to a friendBrand response from Vivitar Customer Service
Posted .Hi, Thanks for reaching out.
We're sorry to know that the unit is not working as expected.
Please reach out to us at 18005929541 or [email protected] quoting ticket number 61559, we will try and help you fix the issue. Thank you.
Handles but camera/app does not work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well i got this for my nephew and the app it is supposed to work with for him to use the camera does not work. When you google the app it says our phones are to new. The car itself drives great but he was really wanting to use the camera function.
I would recommend this to a friendBrand response from Vivitar Customer Service
Posted .Hi, Thanks for reaching out. We're sorry that we didn't meet your expectations. Please reach out to us at 18005929541 or [email protected] ticket number 61494 will try to fix issue. Thank you.
Defective camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a joke. It would have been a lot of fun. Got it in today and fired it up and wouldnt you know, the camera was defective. Looked like a strobe light party going on. Every things else worked as it should.
No, I would not recommend this to a friendBrand response from Vivitar Customer Service
Posted .Hi, Thanks for reaching out.
We're sorry for the inconvenience caused.
Please reach out to us at 18005929541 or [email protected] quoting ticket number 538798, we will try to fix the issue. Thank you
Unhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs a phone to operate do not like it bought it for my nephew for Christmas he still cannot use it he has no phone
No, I would not recommend this to a friendBrand response from Vivitar Customer Service
Posted .Hi, Thanks for reaching out.
We're sorry to know that the unit is not working as expected.
Please reach out to us at 18005929541 or [email protected] quoting ticket number 347804, we will try and help you fix the issue. Thank you.
Fun machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it playing like a big kid is exciting and this thing FLIES FAST!!
I would recommend this to a friendBrand response from Vivitar Customer Service
Posted .Hi, We are delighted to learn that you're having a positive experience with our product! We sincerely hope that your enjoyment persists. Please reach out to us at 1800-5929-541 or [email protected], quoting ticket number 61143, if you have more suggestions and feedback. Thank you.
