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Customer Ratings & Reviews

Your price for this item is $446.99
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The comparable value price is $469.99

Customer reviews

Rating 4.1 out of 5 stars with 145 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers find value in the 3.1.2-Channel Soundbar System's sound quality, especially when Dolby Atmos is running. They appreciate the easy setup, compact size, and beautiful design. However, some customers have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 145 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from a little sound bar. Connection is always up to par with my expectations. If I could I would return for something better. Suppose to work with my Google home, but not always the way I want it to.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced for nothing special

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this hooked everything up and was greatly disappointed. Maybe that’s why it was reduced from almost $500 to like $300. Honestly, the most someone should pay for this system would be maybe $150 tops. The sub tried to hard to be something it’s not. A good sub, couldn’t expect to much from a 5” sub but it just rattled to much unless you turn it down to like negative 2. It was plenty loud overall but not really good in terms of surround sound effect, Dolby Atmos is pointless on a system like this. I really wanted to love it but sadly returned it and invested in something with rear speakers and a better Dolby Atmos effect. If you live in a very small apartment you might have better luck with a system like this but anything bigger than that and it’s just a slight improvement over your tv speakers because of a slight increase in bass and loudness.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hi Jaxilm! We're sorry that the SB36312-G6 wasn't enough for your space. We do have larger Atmos systems available. If you would like help finding the right one for you please feel free to contact our award winning customer support at 877-878-4946. VIZIO

  • Rated 5 out of 5 stars

    Great for small rooms

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well for us so far, had it a couple of weeks, no disconnect problems or anything like I have read in other reviews. Definitely not on par with the big boy LG Atmos soundbar setup we have but it's one fourth the cost and for a small room.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound. Poor settings. Terrible software.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass level is uncontrollable. On the lowest level it still rattles the entire room at unnecessary points. I got a complaint from one of my apartment neighbors while I was just watching a sitcom. In a home theater I could see it being pretty solid, but the ineffectiveness of the settings is just kind of silly. The software the soundbar runs is total dog poop. Random days when it starts up the tv will not play audio or the Bluetooth device you’ve connected won’t play. Requires a factory reset about once a week.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Too much bass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar. Too much bass with not enough vocals.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Soundbar, But.......

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great soundbar. My only issue is that the soundbar CONSTANLY shuts off by itself. I’m on my first replacement and I’m still having the same problem. VIZIO service has been great but I’d just like to know what the problem is.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hi Navy11, Defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. VIZIO

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this in my bonus room for my video game system, works great with my PS4 and has a great bass sound, so much that my wife complains when I am playing GTA V.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar sounds amazing. Really impressed with the soundbars ability to deliver rich sound with only the soundbar without the need for additional speakers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great idea crippled by garbage firmware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own two of these Sound are connected to different 2019 Vizio TVs in two different homes. Both exhibit symptoms of garbage firmware. They are the latest release but intermittently quit working through the HDMI-ARC connection, resulting in tinny sound through the Vizio TV speaker. The firmware on either Vizio TVs or these sound bars is truly garbage. I have wasted hours upon hours trying to get them to work when they intermittently quit, only to have them suddenly work again for no reason. I’m a software engineer and I can see terrible engineering in these a mile away. Stay away from this buggy brand.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello EveryoneIsAnotherYou, please contact our customer support at 844-254-8087 for assistance with your sound bars. VIZIO

  • Rated 5 out of 5 stars

    Great Soundbar / Subwoofer combination

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to use this products in my living room dinning room covering at least 20+ square footage and it fills that space with sound and more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as impressed as i thought I would be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not thrilled as I have been with other Vizio soundbar systems I own. i got it for my bedroom because of the Dolby Atmos but I am not impressed as I was with my Polk Magnifi mini.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m hard of hearing, so this helps me. It said to put the subwoofer under my couch. I think I’m rattling the timbers above my neighbors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound. brings the television to life! I recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 269.99 this was a no brainer. The sound is excellent. I had a sony that I returned for this. Vizio is quality all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little bit to actually understand how to use it but now that we figured it out, it’s legit! Feels like we are in the theatre!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound with strong bass.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vizio delivers crisp sound with full bass in this sound bar with wireless subwoofer combo. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not convinced

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar arrived well boxed and ahead of estimated delivery date. My husband set it up but it was a very complicated process. He spent over an hour on the phone with Vizio support trying to get it to connect to our Sharp Roku TV. It still won't consistently turn on when we turn on the TV. As for the sound, we placed the Vizio subwoofer under a chair facing the TV as was suggested but there's not much sound coming from that speaker. All in all it's underwhelming.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello, Sub VIZIO’s Sound Bar audio systems are designed to give you a realistic theater experience. You should hear the bass rumble during explosions, planes flying, earthquakes, action scenes, and anything that would normally have a deep tone. You may not get these tones when watching something like a sitcom or the nightly news. If you have a VIZIO television there is a channel on the ‘Watchfree’ service that plays action movies with no subscription or rental fee, this might be a good place to find some content to test your sound bars limits. If you are already watching content that should be giving you bass. Feel free to call us back to speak adjust settings and help optimize your sound bar and sub woofer. 1-855-833-3221 VIZIO

  • Rated 5 out of 5 stars

    Great affordable sound bar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so satisfied with this soundbar. If you don’t want to pay a lot for a sound bar, I recommend this great system.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Womp womp..

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for ~5mos then just stopped. Ugh. Hoping to get some sort of warranty coverage

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Now I'm skeptical about vizio

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Really loved this sound bar until the sound started to cut off randomly .Connecting the sound bar to the wifi was unsuccessful .The bluetooth was horrible the music skipped like a scratched CD.Maybe this was a bad apple out of the bunch but I'll give them a second try and exchange it.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello TechGuy103, this behavior for your sound bar is very odd unless there is something environmental interfering with the signals. Sorry you did not have a positive experience with your sound bar purchase. If you decide to purchase a VIZIO product in the future and have any questions or concerns please reach out to our customer support. VIZIO

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