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Customer reviews

Rating 4.1 out of 5 stars with 2102 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers appreciate the soundbar's sound quality, with many describing it as excellent and loud. The Dolby Atmos feature is also well-received, with users praising its great sound. The soundbar's easy setup and reasonable price point are additional advantages that customers highlight. However, some users have experienced connectivity issues and concerns with the remote control and app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,102 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying sound Loving it Recommended to friends Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome soundbar, setup was a doozy though, but once it's up and running it is a great cinematic experience

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, especially for the price. Excellent bargain!

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    NO MATTER WHAT DO NOT BUY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst piece of junk ever. I have had this for less than two months and it is already broken. Sound Volume is skipping numbers when I turn it up, and quality went way down. I called Vizio who gave me excuse after excuse. They said it was an “update” they did 3 months ago. I explained I have only had this two months and the issue just started last week, they then changed their story and said the update was actually last week not 3 months ago. Interesting how their story changed when they found out when I started having the problem. They did nothing to help me. I called Best Buy for help and they said it was too late to return it. Way to stand behind your products Best Buy. Not!!!! You just lost an Elite Plus member who owns a business and would spend thousands in your store a year. I will be going to Amazon from now on. I have never had an issue with returns there. If there product is not satisfactory they return it.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Bestbuylostacustomer, VIZIO takes pride in our award winning customer service and tech support policies and procedures. Typically, we would handle that problem by ensuring that you are on the latest firmware version available and then follow any troubleshooting or service processes needed. We’re extremely sorry that you were misinformed, and would love the opportunity to make this right with you. Please go to support.VIZIO.com and choose the ‘Contact Us’ option. This will get you in contact with a VIZIO agent who can help. VIZIO

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Speaker System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy packs a HUGE punch! The Atmos is amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little tricky to hook up with my tv and DirecTV but with a little help from customer service it got done and sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition to our bedroom tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much more sound for our bedroom definitely recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So far very disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on the recommendation of basically the entire internet only to get it home and find that the eARC doesn’t work at all with my LG B9 tv. The tv recognizes it just fine and sets it up as a Vizio sound bar automatically, I have eARC set to on, have tried pass through, auto, pcm multiple times. Have factory reset both tv and sound bar multiple times. Have used device connector multiple times. Have tried factory resetting both, disconnecting everything but the sound bar (in the only arc input on the tv, input 2) and starting fresh, again the tv recognized it immediately and the tv remote even controls the volume lights and power on the sound bar perfectly but there is zero audio coming through and there never has been via the arc connection at all. It works fine over optical and hooking the Blu-ray player straight to “hdmi in” but that means I can not listen to Atmos on anything but the Blu-ray and all my iTunes and Netflix etc Atmos movies are worthless. I’ve updated firm ware on all devices. If I can’t get this resolved I’ll be returning the sound bar. Really disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound blew me away. Much better then I expected. 5 *****

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the Vizio is a very good soundbar, it cannot be hooked up with a Samsung TV. Impossible to work

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound system for better price , really loves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound system for better price , really loves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed from a surround system due to wall mounting our tv. Love the sound of this bar over our old surround. Only dislike I have is the soundbar had to be lower than the tv due to the upward speakers, this space varies due to how far the tv sits off the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar for price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great sound bar for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cool Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it cheap $299. It sounds good and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared with LG SK9Y sound way better. Thanks Vizio and BB

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to unpack, assemble and hook up and works great

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    sounds great, easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    setup was easy and works great, booming subwoofer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not yet tried this, but have another soundbar with Atmos which is pretty cool at offering that virtual overhead auto. However, I expect, this Vizio, like another I have, may not play nicely with automatically selecting the correct input... But I do not yet have experience with this.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    very good sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we like so easy to use n the price was great!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound bar

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to get set up. But once it was up and running I never had any issues. Would recommend this.

    I would recommend this to a friend