Customer Ratings & Reviews
- Model:
- SB36512-F6
- SKU:
- 6288824
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers appreciate the soundbar's sound quality, with many describing it as excellent and loud. The Dolby Atmos feature is also well-received, with users praising its great sound. The soundbar's easy setup and reasonable price point are additional advantages that customers highlight. However, some users have experienced connectivity issues and concerns with the remote control and app.
This summary was generated by AI based on customer reviews.
Very buggy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Really loved this sound bar until the sound started to cut off randomly .Connecting the sound bar to the wifi was unsuccessful .The bluetooth was horrible the music skipped like a scratched CD.This was the second Vizio soundbar that I had to take back because of the same problems. Now I went back to Samsung.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello TechGuy103, this behavior for your sound bar is very odd especially with two separate units. Sorry you did not have a positive experience with your sound bar purchase. If you decide to purchase a VIZIO product in the future and have any questions or concerns please reach out to our customer support.
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound legit product within the price budget
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works fantastic and the voice quality is amazing
I would recommend this to a friendgreat surround system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I lovethis surround system with the atmos speakers
I would recommend this to a friend- Cons mentioned:App
Fustrating app, Fustrating ARC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the device delivers a decent sound the app and ARC features leave alot to be desire and their lacking cause me to have to give this soundbar a 1 star review. If ARC support is essential for you, look FAAR FAR away
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Trichomezzz, can you give us some additional details about the issue you are experiencing with the ARC connection? This TV absolutely has and uses ARC support for devices that are detected and have it enabled as well. This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Avatar level sound - 70's show tech
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love it. The poor technology integration and asinine app on iOS made me hate it. The remote that comes with the sound bar is useless, the app is sketchy an has to be restarted all the time. The only reason it got any stars is that when it's working via optical the sound is awesome. Good luck if you have any issues with tech at all ever getting it working consistently unless they update the app / remote functionality etc. What a sad waste of amazing hardware by a bunch of useless software people.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello ThomG, I am so sorry to hear you had a less than ideal experience with your sound bar. Thank you for your detailed review. This issue is not common, so I appreciate you bringing it to our attention. If you have any questions or need any assistance, we are available through text message, chat, or over the phone. Don't hesitate, just go to support.VIZIO.com and click on ‘Contact Us’.
Not what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work well with my OLED Vizio 4K tv and Apple 4K tv
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello nclife, can you give us some additional details about the issue you are experiencing? I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
DONT REALLY LIKE IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ITS AN OK SOUND BAR AND SYSTEM . IF YU SWITCH BETWEEN DIFFERENT INPUTS THE SOUND CUTS OFF AND YOU HAVE TO TURN IT BACK ON AGAIN ALSO WHEN I TRUN ON TV AND SOUNDBAR IT TURN OFF AND I HAVE TO TURN IT BACK ON TWICE BEFORE IT WILL STAY ON EVERY TIME LASTLY SOUND QUALITY IS GOOD BUT NOT BOOMING
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. Please reach out to our customer support team by visiting support.VIZIO.com and selecting the 'Contact Us' link.
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very expensive sound bar that works mediocre at best. Never wants to sync to tv controls, turns off spontaneously, and speakers were so difficult to program, we gave up! I should have returned it since we only use the sound bar and it's sub par.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Jana, VIZIO’s Sound Bars are designed to provide premium, room filling audio. If you’re Sound Bar isn’t as loud as you expected or you are having power issues, please reach out to our support team by visiting support.VIZIO.com and clicking on ‘Contact Us’. We’d really appreciate the opportunity to review what devices you're listening to on your sound bar, and ensure they’re not having any issues.
- Cons mentioned:Connectivity issues
Stopped working in less than 24hrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it on 11/20/18, got home around 5:30 connected well but not with my smartcast app. Went to sleep and just woke up at 7am, nothing works at alp. The bar won't turn on, nothing
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Tr3onmyback, please contact our customer support at 844-254-8087 for assistance with your Atmos sound system.
- Pros mentioned:Easy setup
Connection issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great however every time I turn off my tv and turn it back on, there is no sound. I have to switch the input ever single time big pain. Most likely will return. It’s also up to date.
No, I would not recommend this to a friend Fair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fair, not great sound. Not a great sound experience.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Dodger, VIZIO’s Sound Bar audio systems are designed to give you a realistic theater experience. You should hear the bass rumble during explosions, planes flying, earthquakes, action scenes, and anything that would normally have a deep tone. You may not get these tones when watching something like a sitcom or the nightly news. If you have a VIZIO television there is a channel on the ‘Watchfree’ service that plays action movies with no subscription or rental fee, this might be a good place to find some content to test your sound bars limits. If you are already watching content that should be giving you bass, visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone to adjust settings and help optimize your sound bar.
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT I REPEAT DO NOT BUY THIS. I bought it cause I have a nice 4K tv thinking I don’t wanna spend $1k for atmos. Boy I was wrong, I am in the process of returning this weekend. This sound bar and software are so buggy. I need to turn it on and off daily now to stop issues. The app to control it is from the 19th century. If Visio cared they would push out a software fix, based on there other products though and Reddit feedback they seem to not care very much. If you can deal with the bugs overall sound is good.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Mike, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
4K PassThrough/Atmos Issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this 4 days ago. So far I have connected Nvidia Shield TV Pro (latest), Fire TV 3 Pendant, Xbox One S and all wont pass thru 4K display thru Vizio HDMI In, where soundbar connects to Frame TV (latest) thru HDMI ARC, I can hear Atmos on soundbar with no display on Shield. I have changed 4K resolutions. Can't get a hold of Vizio support. Atmos is of no Use without video. 4K displays on TV if the streaming device is connected through One Connect box but then it does not play Atmos. I assume my Fire TV Cube will also have same issue as the pendant.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Boyet, the sound bar should pass 4K HDR content without an issues. You may want to ensure that you are using certified HDMI cables. Please visit support.VIZIO.com and click on ‘Contact Us we’ve got agents ready to chat, text message, or speak with you on the phone to adjust settings and help optimize your sound bar.
Vizio dissappointed again
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My lesson was not learned. This was on a huge sale during the holidays. It sounded great so I bought to go with my new tv. It worked well and sounded great for about a month. The satellite speakers started crackling heavily a month and half in and the the sound bar would have horrible crackling sounds about two months on. I was lazy and just wound up turning off satellite speakers instead of calling warranty. Well five months in, the sound at randomly lost power while using it and I had to get it replaced. The best part is they send you a refurbished speaker set so they can cut costs. Don’t buy vizio tvs and sure don’t buy vizio speakers.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great sound. Poor quality control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was amazing, room filling and great bass response. Unfortunately, I was only able to enjoy it for two days, the firmware loop bug bricked my unit. I can’t really recommend it at full price.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Oscar, please contact our customer support at 844-254-8087 for assistance with your sound bar.
- Cons mentioned:Connectivity issues
Not useful
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar disconnects frequently and takes a long time to connect again. I'm facing a tough challenge to connect to the HDMI/ARC on the TV. Will not recommend others.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Soundbar on, no sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constant HDMI handshake problems with Sony 900e TV, such as turn tv off then back on, soundbar comes on but no sound, and won't work again till reset. Have to unplug all HDMI cords to get it to work.
No, I would not recommend this to a friendSounds great when working, but has frequent issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works, it works good, problem is that it has an issue where it constantly loses signal to the rear speakers and Sub, or it stops outputting sounds altogether even on the front. The only real way around this I found was to either cycle power to it or switch inputs momentarily and back to HDMI ARC, but this is very cumbersome to do and super annoying since it happens so frequently (multiple times a day).
No, I would not recommend this to a friendAvoid, avoid like covid
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid, a complete headache. Unit doesn't find signal on HDMI ARC. You have to unplug it each time you turn the TV on. Then you have to click buttons in the right order and hope it works. The phone "smart things" app is the worst app I have ever used. You will spend 40 mins trying to connect to the bar with it. If you do get it to work, it sounds great... Not worth the hassle imo Bestbuy should be ashamed to sell such things. Extremely disappointed
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello cEngert, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.