Customer Ratings & Reviews
- Model:
- M51ax-J6
- SKU:
- 6459736
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality, Dolby Atmos capabilities, and ease of use of the 5.1-Channel M-Series Premium Sound Bar. Many also appreciate the strong bass from the subwoofer and the straightforward setup process. Positive feedback also includes the value for the price and the user-friendly remote control. However, some users mention challenges with connectivity.
This summary was generated by AI based on customer reviews.
Need to improve
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I liked but the woofer is making noice sometimes and bass is not satisfactory. I feel something needed to good performance.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great Sound, but too manu issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound, but too many issues. Have this connected to my Brand new Sony X91J via eARC with HDMI 2.1 Cable. Had a Klipsch bar 48 working fine with ARC before, but wanted more clarity and Atmos. This was a great deal and bang for the buck, sounds better that the Bar 48 which in my opinion was a Klipsch Flop. This bar has a lot of eARC issues, with not functioning right and dropping sound. Maybe I just have a defective unit. I tried different HDMI cables and re-flashing Firmware (nothing new available). Had support try to help as well, but left it at wait for new firmware... ? ? Now just annoyed that sound will just stop while watching a show or movie, then I need to press volume or change inputs back and forth, or power off bar and power back on. Frustrating!! If this worked well, it would be a 5 star review...Huge bang for the Buck!
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Tomias, there are a variety of issues that could cause your sound bar to lose audio. It's difficult to say if the issue is your source device, your cable, or your TV. We'd be happy to help narrow down and diagnose and resolve your problem. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Awesome sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and play allowed me to get started right away and enjoy the sound wireless for the rear speakers and subwoofer. Now I can rewatch all my favorites and appreciate excellence surround.
I would recommend this to a friendGood sound bar, But
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have given it 5stars but a issue with the signal cutting off I read that if you have a router near it will interfere with the signal sometimes
I would recommend this to a friendGood Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a nice sound bar system and this was it. Worth is. Had it delivered and they delivered it with care, even price matched when I showed them it was cheaper elsewhere. Nice system.
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just Love it! The system has a great sound and was easy to set up!
I would recommend this to a friend Great product and quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and quality. Installed it in my living room had plenty of slack on the wire to position the side speakers and was easily able to mount the sound bad
I would recommend this to a friendRear right channel cuts out a lot
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what the title says - I’ve updated the firmware and factory reset it. I’ve also replaced the tv and have had this issue no matter the source. It’s not a bad unit for the price but the sudden audio drops can be distracting.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.
Sounds great!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar is excellent. The only issue is sometimes it doesn't recognize the tv (wired through arc hdmi). Thankfully it doesn't happen that often.
I would recommend this to a friendNot bad for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad, but a little glitchy. Had to reset it about 10 times during the week of owning the speaker. Good volume though.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello WizardBeard, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
- Pros mentioned:Dolby atmos
worth for the price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is a decent product, works better when you connected with HDMI and eARC option
No, I would not recommend this to a friendBrand response from VIZIO
Posted .At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’.
The sound wouldn't or couldn't do what I expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.East to set up but I'm not sure why the ratings were so good...I didn't experience that. Yhe sound didnt surround as I expected. Also, I feel like the home audio world for low to mid enders..I'll have to add more money. Unfortunately it got returned.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .We appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Amazing Soundbar with Surround Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.exactly what I wanted for my TV, I have a hisense H8G and connected this soundbar via HDMI ARC and it sounds amazing, also can control the volume with my TV remote
I would recommend this to a friend- Pros mentioned:Sound quality
buzzy but okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound is good but the center channel is buzzy. hoping exchanging it will be better
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello plq1. sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the sound bar yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Expected it to last longer than 2 years.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer blow after less than 2 years. Not that hard to install. I think we had some challenges but figured them out. But now the sub vibrates so bad we had to shut it off.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us.
- Pros mentioned:Dolby atmos, Sound quality
Great surround sound
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speakers! Connected so easily to my Vizio TV. Great sound and pretty decent subwoofer
I would recommend this to a friend - Pros mentioned:Sound quality
Don’t waste your time! Vastly underpowered
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was the biggest dissapointment and will be going back to best buy this week. With getting a new TV I wanted to see if I could minize the clutter and get rid of my bulky receiver and move to a sound bar. The vizio claims to be 5.1 it comes with the sound bar which is 3 channel and 2 back speakers which are the other 2 channels and then the subwoofer. All reviews online said this is the best bang for your buck and the system will overly impress you. Well it didnt impress me! The sound and clarity were very good, but there is absolutely no bass from the subwoofer no roar, nothing. It rumbles a little bit. I played around with all the different settings and even turned the bass and woofer all the way up and it didnt make much difference. I really wanted to like the system, but how can have a home theatre setup that is as quiet as tv speakers. If Vizio powered the subwoofer better I would say this could be a decent system. I will be going back to my traditional 5.1 setup.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Mikeed704, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
DR. JAMES D MENSER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy that I purchased an extra protection plan.
I would recommend this to a friendServes its purpose!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid system for the price. Not the best sound quality but serves its purpose in small to medium sized rooms.
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was in perfect condition and it woks just as well. Not the dream sound bar but its a start for me.
I would recommend this to a friend