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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 958 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, Dolby Atmos capabilities, and ease of use of the 5.1-Channel M-Series Premium Sound Bar. Many also appreciate the strong bass from the subwoofer and the straightforward setup process. Positive feedback also includes the value for the price and the user-friendly remote control. However, some users mention challenges with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 958 reviews
  • Rated 5 out of 5 stars

    Great sound system!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for price point. Easy setup and sleek look if you plan to mount under TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okish

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an older Vizio 5.1 sound bar that was probably about 9 or 10 years old. I figured an newer upgraded one would sound much better. The mid and high range are very crisp, but I got more bass from my older one. I was a bit disappointed in that aspect because I always like a little rumble even with regular tv shows.

    I would recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello VizioQ7, VIZIO’s Sound Bars are designed to provide premium, room filling audio. If your Sound Bar isn’t as loud as you expected, please reach out to our support team by visiting support.VIZIO.com and clicking on ‘Contact Us’. We’d really appreciate the opportunity to review what devices you're listening to on your sound bar, and ensure they’re not having any issues. VIZIO

  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surrund sound youll have to play around with. Take some time to understand. But once you do youll find your setting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New or return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick this up yesterday at store box look like this been returned before post been new

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vizio soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order this sound bar because I read good things on it. It’s unfortunate that I was unable to enjoy the sound bar. The sound bar did not want to connect to my tv with any of the provided cords. The soundbar also did not want to appear on any device via Bluetooth. Maybe this was one of the bad batch.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Jonathan, sorry to hear you are not having a smooth experience with getting the sound bar connected. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Rated 5 out of 5 stars

    Decent sound bar for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good value - don't expect it to have the same sound quality as a thousand-dollar sound bar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Visio

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t get the optical cable to plug in so had to use an HDMI cable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not working according to design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well.. we didn’t know that we had to have a smart TV so the unit probably is not working as designed. One speaker is so loud that we had to put a towel around it to muffle the sound. We are elderly and just wanted to be able to hear what people are saying better… kinda helps but not like we hoped.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello SHWTS, VIZIO sound bars are designed to work with all TV makes and models, you just need a compatible audio connection and the TV does not need to be a Smart TV! This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone. VIZIO

  • Rated 3 out of 5 stars

    Good for small room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good, but not powerful enough for my open family room, and dialogue could be better. Will try the next model up for $500, though published specs don't make it clear if the upfiring speakers are the only difference. The "Direct" setting in the remote is inexplicably soft, and not explained in the manual. If next model is not good, may go for Sonos Arc, but the height is a bit more than I would like.

    I would recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Walt, VIZIO’s Sound Bars are designed to provide premium, room filling audio. If your Sound Bar isn’t as loud as you expected, please reach out to our support team by visiting support.VIZIO.com and clicking on ‘Contact Us’. We’d really appreciate the opportunity to review what devices you're listening to on your sound bar, and ensure they’re not having any issues. VIZIO

  • Rated 3 out of 5 stars

    Vizio surroundsound home entertainment center

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old system broke after 3 years, I replaced it with the new version. Itsgood just seems the bass islower hear it go in and out.not worth what i paid for . The first one i got for $150 on Cyber Monday 3 years ago.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surround system purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman Eugene was very knowledgeable on what I was asking. I was very courteous and professional.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Expensive mediocrity

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weak audio. It has to be cranked up high to sound semi-decent. I also constantly have trouble connecting and staying connected to anything - tv, record player, phone.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes watching your favorite movies and tv shows so much more immersive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surround speakers help but overall, I would say it is just ok. I expected more at this price range. Disappointed in other reviews that claimed it had great sounding bass. I now wish I had returned it before my time was up.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hi ksensation. To get a good baseline of perfornamce, we'd recommend either playing some music with a deep bass tone, or watching an action scene with explosions. If you're viewing sitcoms, or local news there may not be as much bass. If you've tried that and it's still not performing well, you can adjust the audio settings to deepen the bass to fill your whole area. If you'd like any help, visit support.VIZIO.com and click on 'Contact Us', our support team would be happy to help. VIZIO

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts with the soundbar, but wow this little thing puts out some sound. Was laughing about the 5 inch subwoofer when installing but watching top gun maverick was actually rattling the walls a little bit..Very impressed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, miss a real home theater

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this system with a Vizio TV. The sound works fine. The TV has some issues. Overall not crazy about them together. Main issue is though “paired” I have to use the TV remote to turn down the sound. Yes it’s nit picky but in this day and age I should be able to you one remote.

    I would recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Kris, can you give us some additional details about the issue you are experiencing? Are you having issues with the VIZIO sound bar remote? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 4 out of 5 stars

    Mike b

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointing but it may be improved with better adjustment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you set them up right in the bedroom movies will be amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a reasonably priced TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it in the store and love it at home. Never didapponted with Samsung!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the satellite speaker placement and operations.

    I would recommend this to a friend