Customer Ratings & Reviews
- Model:
- M51ax-J6
- SKU:
- 6459736
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality, Dolby Atmos capabilities, and ease of use of the 5.1-Channel M-Series Premium Sound Bar. Many also appreciate the strong bass from the subwoofer and the straightforward setup process. Positive feedback also includes the value for the price and the user-friendly remote control. However, some users mention challenges with connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Awesome Sound system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound system for the money it’s really worth it. Great sound and quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Avoid it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surround sound sounds decent enough for the price. (My old $99 Sony sounds better for music, but has no surround and fewer options). Unfortunately, at this point I have to unplug it and plug it back in to get it to work any time the TV is turned back on. It was fine a few weeks ago when I bought it, but it's getting worse. I installed the latest firmware shortly after I bought it based on suggestions in other reviews.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello JoeM, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
- Pros mentioned:Price
Good System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for price. It is comparable to other systems in the same cost range.
I would recommend this to a friend save your money get the v series
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason it costs twice as much as the V series at 179.88 (price match) to 329.99 is the fact that this one has a 4k pass through. Even if your Tv didnt have arc all you would need is a 4k hdmi splitter for 13 dollars zero signal loss. the m series is seriously lacking big time. The subwoofer is way too small for this price. if it had an 8 inch woofer. i could see 279 being a correct price point...
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello josh, VIZIO’s Sound Bars are designed to provide premium, room filling audio. If your Sound Bar isn’t as loud as you expected, please reach out to our support team by visiting support.VIZIO.com and clicking on ‘Contact Us’. We’d really appreciate the opportunity to review what devices you're listening to on your sound bar, and ensure they’re not having any issues.
- Pros mentioned:Sound quality
Awesome Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speakers! Absolutely worth the money. I got an open-box and it was almost in mint-condition when I received it!!
I would recommend this to a friend Great when it worked.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left satellite speaker stopped working after about a month of use while having its own dedicated speaker stand.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Michaeld9, reports like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the speaker up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
- Pros mentioned:Sound quality
Sound is good but subwoofer sucks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall sound is good but subwoofer sucks. Will be returning for a different one
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Divelife, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the sound bar yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Great… when it works
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I had this soundbar for about a year. It was great, when it worked The HDMI arc would screw up all the time and just stop working. I tried multiple TVs and cables. Same issue Now after a year it just stopped working and Visio told me that there’s nothing I can do so I’m out a 300 dollar sound bar
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great sound and Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is much better than expected for the price. Easy setup.
I would recommend this to a friend Nothing special but easy set up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's nothing too special about this sound bar system. I can't really tell the difference between this and the V-series. I would save your money get the V-series.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Javyy, at VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our sound bar - and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’.
M series
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is better on the v series and this one is more expensive than that one
I would recommend this to a friendBrand response from VIZIO
Posted .Hello Luis, at VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’.
- Pros mentioned:Sound quality
Nice sound effect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good soundbar 5.1 vizio one of the best must buy it
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound good price.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great surround sound system at a good price.
I would recommend this to a friend Never Again Vizio
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will be my last Vizio product I will ever buy. Just paid this off and the subwoofer is already blown. It makes a horrific sound when deep bass is present. I’m extremely delicate with my electronics so I assure you it’s a build quality issue. I just had a Vizio 4K tv go out after 2 years of light use so yeah I’m done with Vizio.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Gotoniceguy, sorry to hear you are not having a smooth experience with the subwoofer. I would love the opportunity to have our technical support team learn more about the issue you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Don't
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is trash. I've had it for about two years now, so I know what I'm talking about. Had to replace the remote twice do to the display going blank. In fact, the remote died first just a few months after purchase. The decoder for Atmos, DTS:X died last year so now it justs seems to mute when playing content in those formats. It's not even worth the price, which I thought at the time was a steal, but looks like they were actually stealing from me. Save your money and get a reliable device.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to its customers. If you have any specific issues with your VIZIO product, please contact our award-winning technical support team at support.vizio.com or for instant support download the VIZIO Mobile app, click "Support" and "Contact Us".
- Pros mentioned:Sound quality
Hot garbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the hour or so I got it to work it sounded amazing. The problem is that I constantly had to unplug the tv and sound bar and reset them anytime I changed the input on what I was watching. Even when I didn’t change it I still would have to reset everything if I turned off the tv.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Themaggot, thanks for taking the time to review our product. We frequently release firmware updates to add new features, and improve performance, a recent update for this sound bar specifically addresses some HMDI and CEC capabilities mentioned in your review with changing inputs. You can find this update as well as steps to install it here:
https://support.vizio.com/s/article/M51a-H6-and-M512a-H6-Firmware-Information?language=en_US
If you have any questions or need assistance feel free to reach out to us by going to support.vizio.com and clicking 'contact us'.
- Pros mentioned:Sound quality
Loved the surrround sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved how it was setup to take out the box and the surround sound is super loud
I would recommend this to a friend Poor quality or just defective?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dead on arrival. Product seemed to be super buggy. Switching between audio inputs resulted in the device sometimes announcing which input it is on... sometimes not. Remote is sometimes unresponsive.... sometimes not. Almost like there is interference at times when trying to use it but all other remotes I own work fine in the same area. Sound quality was hard to judge since the sub was not operational but the audio quality from the speakers lacked depth and sound stage. The sound bar itself feels and looks nice and heavy.... but I am not certain what they put in there because the sound is hallow and tinny for being such a long heavy bar. Disclaimer: The sub DID NOT WORK out of the box. Speakers plugged into it work fine, the sub produces no noise /white noise. I troubleshot the product with Vizio tech support who wanted to argue with me about the serial number, eventually having me send them pictures because they kept saying my SN was incorrect (it was correct). I am guessing the product may be new enough they have not registered all the SN? What a mess. I cannot exchange it for another one since the store is now sold out, and I am not certain I really want to after the experience I did have.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Surround sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so very pleased with my purchase. It’s a great device. Sounds great!
I would recommend this to a friend - Pros mentioned:Sound quality
Nice+
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value, i replaced my old soundbar and love the surround speakers.
I would recommend this to a friend