Customer Ratings & Reviews
- Model:
- M51ax-J6
- SKU:
- 6459736
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality, Dolby Atmos capabilities, and ease of use of the 5.1-Channel M-Series Premium Sound Bar. Many also appreciate the strong bass from the subwoofer and the straightforward setup process. Positive feedback also includes the value for the price and the user-friendly remote control. However, some users mention challenges with connectivity.
This summary was generated by AI based on customer reviews.
Broke after one year. Noticeable delay.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke after one year of usage. There was also a significant delay that I couldn't get rid of. Bluetooth never worked. Also, it has it does Dolby Atmos but it doesn't have upfiring speakers. Regret purchasing it.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello GabrielC, reports like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Very Good Soundstage For The Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Enough Punchy Low End Base For Me, Subwoofer Maybe On The Small Size Also
I would recommend this to a friendOk for non Alexa sync use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with the link for Alexa or with the remote…weak back light feature…needs app
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Mc3212, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Died a little over a year of use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for about a year. Tonight, the speakers just stopped and the sound quality went very bad.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Can you please provide more information about the issue you are experiencing? This is not typical so we would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’ or for instant support download the VIZIO Mobile app, then click "Support" and "Contact Us. Thanks!
Unhappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was completely dissatisfied with this purchase. The tv volume had to be almost at max before ANY sound came from the side speakers or the base speaker. There was practically no difference between the audio produced by the tv speakers and the sound bar. I returned this item and upgraded...
No, I would not recommend this to a friendBrand response from VIZIO
Posted .As televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087. For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
Sounds okay, but HDMI connectivity is VERY buggy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return after barely using it a week once the HDMI connectivity started bugging out. Could no longer control the power or volume using the TV's remote. Sound itself is okay, but seems one of its key features is super buggy and not reliable. I would deem this not worth the trouble.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Aloha, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Get what ya pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar worked good for about 2 weeks. Sound cuts in and out every 30 seconds or less. Bluetooth won't pair with anything. Not gonna buy a vizio product ever again. It's going back to bestbuy
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hi Jnyce, sorry to hear that your bluetooth isn't working and your audio is cutting out. That's not the experience you should be having. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Don’t buy!!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage garbage garbage!!! Surround sound shuts off volume constantly and I HAVE A VIZIO TV!!!!!!!
No, I would not recommend this to a friendNot the quality sound bar I expected from Vizio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly. Occasionally, I hear a loud buzzing sound. I have to unplug it to reset it. Of course, I’m past the return period
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Unhappy, sorry to hear you are not having a smooth experience with the sound bar. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Do not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is really hard to connect it the right way with LG tvs. It is complicated/hard to get sound using HDMI Arc .
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Rene, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Faulty from day one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had issues with the sound bar not connecting for the sub woofer The remote display was not clear and missing few segments of digits
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Kannan, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Bad quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work half the time unless you unplug it & plug it back in.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello BrandyB, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Okay, for the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was okay, didnt sync with my tv that well, so had to return it
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
- Pros mentioned:Dolby atmos, Ease of use, Sound quality
Solid performance from budget speakers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good bang for the buck. Dolby Atmos is great on these. Ideal for movies and live sports. Set up was extremely easy and simple. I gave a rating of 4/5 stars because while music quality is GOOD on these, it's not amazing like you would find on more expensive equipment. Installation took 5 minutes so if you are looking for an easy-to-use system, this one is perfect. For movies and sports it is excellent, for music it is still solid.
I would recommend this to a friend Do not buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it. Sound would cut in and out. Sounded horrible.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Skittils822, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our sound bars and the user experience in the future.
Not so thrilled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sub is very weak. Not much bass in the system.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello MichaelB, VIZIO’s Sound Bar audio systems are designed to give you a realistic theater experience. You should hear the bass rumble during explosions, planes flying, earthquakes, action scenes, and anything that would normally have a deep tone. You may not get these tones when watching something like a sitcom or the nightly news. If you have a VIZIO television there is a channel on the ‘Watchfree’ service that plays action movies with no subscription or rental fee, this might be a good place to find some content to test your sound bars limits. If you are already watching content that should be giving you bass, visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone to adjust settings and help optimize your sound bar.
- Pros mentioned:Bass, Price, Sound quality
Great soound at a great price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this system after returning a Samsung Q700A soundbar. Although i liked the Q-Symphony function of it, it lacked sound. This Vizio is amazing! Great surround sound and bass to boot. I use eArch via hdmi cable in order to use just one remote from my Sammy QN85A. This dou makes watching anything very enjoyable especially music videos. For the price of under $330 its a fantastic buy. Go Vizio!
I would recommend this to a friend Don’t recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this sound bar to be really tinny. The satellite speakers were fine, just over all quality of the sound was not on the level that it should be at this price point.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello CesarPunski, VIZIO’s Sound Bar audio systems are designed to give you a realistic theater experience. You should hear the bass rumble during explosions, planes flying, earthquakes, action scenes, and anything that would normally have a deep tone. You may not get these tones when watching something like a sitcom or the nightly news. If you have a VIZIO television there is a channel on the ‘Watchfree’ service that plays action movies with no subscription or rental fee, this might be a good place to find some content to test your sound bars limits. If you are already watching content that should be giving you bass, visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone to adjust settings and help optimize your sound bar.
Don't buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When turned up it sounds static no good for the price
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Gio24, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bass doesn't exist. Poor quality sound. Hard to set up
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Rose, VIZIO’s Sound Bar audio systems are designed to give you a realistic theater experience. You should hear the bass rumble during explosions, planes flying, earthquakes, action scenes, and anything that would normally have a deep tone. You may not get these tones when watching something like a sitcom or the nightly news. If you have a VIZIO television there is a channel on the ‘Watchfree’ service that plays action movies with no subscription or rental fee, this might be a good place to find some content to test your sound bars limits. If you are already watching content that should be giving you bass, visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone to adjust settings and help optimize your sound bar.